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Recent guest reviews

Great view and good customer service it’s on a good area

The staff was very nice polite and helpful! The views from my room was awesome as well

The staff was the best ever. I can’t remember all the names but Fernando, Rolando and (something) Carmen were just fabulous. All the staff was great but I will always remember these 3. The room was spotless and attended twice a day. Food and drinks was top notch except for the Mexican buffet night, authentic but not to our taste

Great place to stay, excellent views and outstanding service

Small property; easy to navigate. Heated pool and good food.

we were not happy with the noise from the construction next store. We felt that some consideration should have been given us.\ We would like to return here next year, but we won't if the construction is still going on.

The property was small and clean. The down side was that they are constructing a new sister hotel right next door. The crews worked daily from before dawn til 7pm. Which was a loud sound track to chilling in the pool.

Loved everything about this place except the construction was very Loud

The pool and fancy large jacuzzis, location in front of beach with plenty of vendors and attractions (jet ski, banana boat, etc,) all rooms are facing the beach and not the city. Plenty of parking

Construction in progress to noisey at times other wise very good stay.

What a wonderful place! Excellent food (except for the “oriental” nights) superb service, and stellar accommodations. Every want and need was granted. The only downside was the fact that they are currently under construction of a new building on the property with lots of construction noise on the daily. I was never told about this and booked this trip 6 months in advance. If I would have known about that while booking or even sometime in he 6 months before arriving I might have reconsidered my booking and changed to a different location. But all in all, the all inclusive option was well worth the money.

We went decided to go to Puerto Vallarta for our honeymoon. We decided to stay at the Sunset plaza because it was a good price and wanted to try all inclusive. The location is perfect, it takes about a 5-10 mins bus ride/ cab ride to the boardwalk and about 20-40 mins walk from the hotel to the boardwalk beach. The hotel staff made the stay very pleasant. Our room was a suite it was big, and very cozy. The room was clean. Room service is amazing. They have midnight tacos!!. I would recommend this hotel for families or newlywed couples. They have an adult pool as well.

I've learned that every all-inclusive hotels in Mexico really push the hotel grounds "tours" (which are merely time share/points system sales sessions), in return for discounted events. This one is no different, and the staff here were especially pushy and actually cost me 4+ hours of my morning. Then the promised gifts were not as promoted. I probably should have stuck to my guns and respectfully declined. Also, all Jacuzzis were not heating the entire time, which was a real disappointment. We mentioned it to the staff the first night, and each day they seemed surprised, with no resolution. Otherwise, great attentive staff, especially the wait staff and butler. The place felt very secure and good location, close to the marina, airport and downtown. Rooms were very clean and massage was AWESOME!

We've been here six years in a row and enjoy the hotel and hospitality. Speaking to others who tried different hotels in the area, this one seems to be an excellent choice.

We stayed at 2 different hotels during our stay and this was by far the better of the 2. It isn't a big resort style hotel with a lot of activities but they make up for it with a great and helpful staff. If you are looking to just relax and take a break from reality, sit back, eat great food and have a drink this is your place! Staff was very helpful and accommodating. The food was great which I was worried about with an all inclusive resort. I would definitely stay here again and recommend to anyone.

My husband and I just got back from Sunset Plaza and we already want to go back! We stayed 4 nights at Secrets resort and 4 nights at Sunset plaza and definitely glad we split the trip at two resorts because Sunset Plaza is where it's at! The staff was incredible! Especially Jesus and Juan. Jesus was at the pool and served us every day - genuine and kind man that made us feel special and taken care of! Juan was our guide and was great! My husband and him set up a special surprise for me. See attached pictures:) The food was delicious! Even though it is a family oriented place I think it is a great place for couples too. Our room was outstanding! We were in a one bedroom suite on the 6th floor. Awesome view! Take me back!!! ❤️

Diego Rivera 121 Puerto Vallarta JAL

Hotel highlights

  • Free cooked-to-order breakfast
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in South Hotel Zone, Sunset Plaza Beach Resort Puerto Vallarta All Inclusive is within 2 miles (3 km) of popular attractions such as Cruise Ship Terminal and Malecon. This 100-room, 4.5-star resort has 3 outdoor pools along with a full-service spa and 2 restaurants.


Dining

Free cooked-to-order breakfast is included with your stay and awaits you each morning from 7:00 AM to 11:00 AM. Enjoy dining at El Mirador Bistro Grill, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.


Rooms

All of Sunset Plaza Beach Resort Puerto Vallarta All Inclusive's 100 soundproofed rooms provide balconies, free minibar items, and coffee makers. Guests can expect free WiFi and 40-inch LCD TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and Select Comfort beds with Egyptian cotton sheets and pillow menus ensure a restful night. Ceiling fans, laptop-compatible safes, and phones are also available.


Property features

Guests of Sunset Plaza Beach Resort Puerto Vallarta All Inclusive have access to a full-service spa, 3 outdoor pools, and a children's pool. You can take advantage of free valet parking if you drive. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this all-inclusive resort include a fitness center, an outdoor tennis court, and free WiFi in public areas.

Room options

Exclusive Room, 2 Queen Beds, Ocean View

2 Queen Beds | Sleeps 3

Deluxe Room, 2 Queen Beds, Oceanfront

2 Queen Beds | Sleeps 3

Exclusive Suite, 1 Bedroom, Ocean View

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 Bedroom, Oceanfront

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Sunset Plaza Beach Resort Puerto Vallarta All Inclusive

Everyone (20) Couples (46) Family (23) Friends (9) Other (2)
5
Everyone

By on Apr 6, 2021

Review comment responded on Apr 17, 2021

Dear Guest. Thank you so much for your 5 Stars. We like to spoil 5 stars people like you. All the best for you now and ever. Sincerely Javier Vergara

5
Family Family

Great view and good customer service it’s on a good area

By on Mar 28, 2021

Review comment responded on Apr 1, 2021

Dear Guest We appreciate your 5 stars, we like to spoil our 5 stars guest like you and the others. You deserve always the best, Sincerely Javier Vergara

4
Partner Couples

The staff was very nice polite and helpful! The views from my room was awesome as well

By on Mar 18, 2021

Review comment responded on Mar 18, 2021

Dear Guest. Thank you very much for your valuable comment. All the best for you and we hope to see you again Sincerely Javier Vergara

5
Friends

The staff was the best ever. I can’t remember all the names but Fernando, Rolando and (something) Carmen were just fabulous. All the staff was great but I will always remember these 3. The room was spotless and attended twice a day. Food and drinks was top notch except for the Mexican buffet night, authentic but not to our taste

By on Mar 8, 2021

Review comment responded on Mar 8, 2021

Dear Guest Thank you very much for your valuable review. At Sunset Plaza you deserve the best it was wonderful to pamper you making you feel comfortable. Sunset Plaza is your second home. Sincerely Javier Vergara

4
Family with small children

Great place to stay, excellent views and outstanding service

By , from Minneapolis on Jan 12, 2021

Review comment responded on Jan 12, 2021

Dear Sean Is great to have guests like you. Our best wishes to you now and ever. Sincerely Javier Vergara

5
Partner Couples

Small property; easy to navigate. Heated pool and good food.

By , from Chicago on Mar 1, 2020

Review comment responded on Mar 1, 2020

Thank you for your valuable review. Always the best for you. Sincerely All the staff

3
Partner Couples

we were not happy with the noise from the construction next store. We felt that some consideration should have been given us.\ We would like to return here next year, but we won't if the construction is still going on.

By on Feb 14, 2020

Review comment responded on Feb 15, 2020

Dear Guest We are deeply sorry for the inconvenience with the construction. Please allow us to have you again at Sunset Plaza Beach Resort & Spa once the construction is finish. If is a way you can contact me, I will apreciate it, Sincerely Javier Vergara

4
Family

The property was small and clean. The down side was that they are constructing a new sister hotel right next door. The crews worked daily from before dawn til 7pm. Which was a loud sound track to chilling in the pool.

By on Feb 13, 2020

Review comment responded on Feb 13, 2020

Thank you so much to have the time to write this valuable review. Sorry for the inconvenience with the construction which is part of us. We are sure when the constrction is done, you Will apreciate it. Is made it for you. Sincerely All the steff

5
Friends

Loved everything about this place except the construction was very Loud

By on Jan 25, 2020

Review comment responded on Jan 25, 2020

Offer you an apologize for the construction, we are very sure you are going to love it much more when the construction is done See you son Sincerle

5
Everyone

By on Dec 22, 2019

Review comment responded on Dec 23, 2019

Dear Guest Thank you for the 5 star The best for you now and ever Sincerely All the staff

Sunset Plaza Beach Resort Puerto Vallarta All Inclusive

Diego Rivera 121, Puerto Vallarta, JAL 48330
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