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Costa Sur All Inclusive Classico Collection by Sonesta

5.0 star property

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Photo gallery for Costa Sur All Inclusive Classico Collection by Sonesta

Private beach, snorkeling, kayaking
Property video
Lobby
2 outdoor pools
2 bars/lounges

Reviews

8.2 out of 10
Very good

Popular amenities

  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Hacia Barra de Navidad, Suite A, Puerto Vallarta, JAL, 48390
  • Place, Punta Negra Beach
    ‪19 min walk‬
  • Place, Playa Palmares
    ‪2 min drive‬
  • Place, Conchas Chinas Beach
    ‪3 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Studio, 1 King Bed, Non Smoking, Ocean View (Kitchenette, Balcony)

Deluxe Studio, 1 King Bed, Non Smoking, Ocean View (Kitchenette, Balcony) | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Studio, 1 King Bed, Non Smoking, Ocean View (Kitchenette, Balcony)

7.6 out of 10
Good
(4 reviews)
  • Ocean view
  • 412 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed, Non Smoking, Ocean View (Kitchenette, Balcony)

Studio, 1 King Bed, Non Smoking, Ocean View (Kitchenette, Balcony) | In-room safe, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed, Non Smoking, Ocean View (Kitchenette, Balcony)

7.0 out of 10
Good
(19 reviews)
  • Ocean view
  • 412 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Studio, 2 Queen Beds, Non Smoking, Ocean View (Kitchenette, Balcony)

Deluxe Studio, 2 Queen Beds, Non Smoking, Ocean View (Kitchenette, Balcony) | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Studio, 2 Queen Beds, Non Smoking, Ocean View (Kitchenette, Balcony)

8.0 out of 10
Very good
(4 reviews)
  • Ocean view
  • 412 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, Terrace, Oceanfront (Newly Renovated, Kitchen)

Suite, 1 Bedroom, Terrace, Oceanfront (Newly Renovated, Kitchen) | In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Terrace, Oceanfront (Newly Renovated, Kitchen)

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Penthouse, Multiple Beds, Terrace (Suite, Kitchen)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Apartment, 1 Bedroom, Balcony, Oceanfront

Apartment, 1 Bedroom, Balcony, Oceanfront | In-room safe, blackout drapes, iron/ironing board, free WiFi

Apartment, 1 Bedroom, Balcony, Oceanfront

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Terrace, Oceanfront (Large, Kitchen)

Suite, 2 Bedrooms, Terrace, Oceanfront (Large, Kitchen) | In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Bedrooms, Terrace, Oceanfront (Large, Kitchen)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

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About the neighborhood

Puerto Vallarta

Located in South Zone, Costa Sur All Inclusive Classico Collection by Sonesta is within a few miles (5 km) of popular sights such as Playa de los Muertos and Cuale Island. This 158-room, 5-star hotel has 2 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Punta Negra Beach - 19 min walk - 1.0 mile
  • Playa Estaca - 1 min drive - 1.5 miles
  • Playa Palmares - 2 min drive - 1.5 miles
  • Conchas Chinas Beach - 3 min drive - 1.9 miles
  • Lindomar Beach - 3 min drive - 1.9 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 34 min drive

Restaurants

  • ‪Dao - ‬4 min drive
  • ‪Blaze Grill - ‬2 min drive
  • ‪Vivaz Buffet - ‬19 min walk
  • ‪BocaDos stk - ‬3 min drive
  • ‪The Rooftop at Hotel Mousai - ‬4 min drive

About this property

Costa Sur All Inclusive Classico Collection by Sonesta

Costa Sur All Inclusive Classico Collection by Sonesta features a private beach, a full-service spa, and 2 outdoor pools. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with luggage storage and concierge services. Other amenities at this all-inclusive hotel include a gym, free WiFi in public areas, and a library.
46-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Kitchenettes, balconies, and iPod docks are also available. Change of towels is available on request.
2 outdoor swimming pools are on site along with a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Costa Sur has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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  • Kids pool
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Paddleboard
  • Snorkeling
  • TV in common areas
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • On a private beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • No elevator
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1979
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch smart TV with cable channels
  • iPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Late-night room service
  • Meal delivery service
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Costa Sur Resort, Classico Collection By Sonesta Hotel

Costa Sur Resort, Classico Collection By Sonesta Puerto Vallarta

Frequently asked questions

Are there all-inclusive rates at Costa Sur All Inclusive Classico Collection by Sonesta?

Costa Sur All Inclusive Classico Collection by Sonesta is an all-inclusive resort and rates come with all meals and onsite activities. Activities include snorkeling excursions and kayaking.

How much does it cost to stay at Costa Sur All Inclusive Classico Collection by Sonesta?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Costa Sur All Inclusive Classico Collection by Sonesta on May 25, 2026 start from $260, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Costa Sur All Inclusive Classico Collection by Sonesta?

Costa Sur All Inclusive Classico Collection by Sonesta provides free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

What's there to see within easy reach of Costa Sur All Inclusive Classico Collection by Sonesta?

This hotel is situated in South Zone, just steps from Bay of Banderas. You'll also find Garza Blanca Beach and Playa de los Muertos within a short drive.

Is there parking available at Costa Sur Resort, Classico Collection By Sonesta?

Yes, secured self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is a spa located at Costa Sur All Inclusive Classico Collection by Sonesta?

Costa Sur is the hotel's spa and services include sports massages, deep-tissue massages, aromatherapy, and couples treatments.

Are there luxury amenities available at Costa Sur All Inclusive Classico Collection by Sonesta?

Yes, guests can indulge in luxuries such as 2 outdoor pools, a private beach, and 3 restaurants at this hotel.

Does Costa Sur All Inclusive Classico Collection by Sonesta feature a casino on the premises?

No, Costa Sur All Inclusive Classico Collection by Sonesta doesn't have a casino.

Will I find an indoor pool at Costa Sur All Inclusive Classico Collection by Sonesta?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

Is Costa Sur Resort, Classico Collection By Sonesta a good place to stay for couples?

There are many amenities for couples at this hotel, including champagne service as well as a private beach and 3 restaurants.

Does Costa Sur Resort, Classico Collection By Sonesta have a hot tub?

No, this hotel doesn't have a spa tub.

Does Costa Sur All Inclusive Classico Collection by Sonesta feature a restaurant that includes a breakfast menu?

No, Costa Sur All Inclusive Classico Collection by Sonesta doesn't have a restaurant that serves breakfast.

Will Costa Sur All Inclusive Classico Collection by Sonesta allow pets to stay free of charge?

No, pets and service animals aren't allowed at Costa Sur All Inclusive Classico Collection by Sonesta.

Does Costa Sur Resort, Classico Collection By Sonesta have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Costa Sur All Inclusive Classico Collection by Sonesta?

The closest major airport to Costa Sur All Inclusive Classico Collection by Sonesta is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 10.8 mi away (34 minutes by car).

Are there rooms with balconies at Costa Sur All Inclusive Classico Collection by Sonesta?

Yes, every guestroom at Costa Sur All Inclusive Classico Collection by Sonesta comes with a balcony and some offer ocean views.

Does Costa Sur All Inclusive Classico Collection by Sonesta host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Costa Sur All Inclusive Classico Collection by Sonesta.

Costa Sur All Inclusive Classico Collection by Sonesta Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 90 out of 173 reviews
Rating 8 - Good. 39 out of 173 reviews
Rating 6 - Okay. 23 out of 173 reviews
Rating 4 - Poor. 13 out of 173 reviews
Rating 2 - Terrible. 8 out of 173 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Arleigh carolyn

Liked: Cleanliness, amenities
Staff were really helpful and friendly! The restaurant had yummy food. The view of the ocean was beautiful plus we seen lots of whales. I’d recommend we had a lovely stay Was a bit dated but it still had its charm
Stayed 4 nights in Jan 2026

4/10 Poor

Lorian

Disliked: Cleanliness, staff & service, amenities
The pool area is nice, but that is about it. There was no working wifi for my entire stay and, based on other reviews, this has been a longstanding issue. The restaurant is terrible. Overpriced with really bad food. Rubbery, overcooked shrimp and veggies. Soggy fries. The service is also very slow. And the hotel is not near any restaurants, so there's nowhere else close to eat. I tried to do Uber eats multiple times but couldn't get an available driver to come there. The beach looks nice in pictures, but is very rocky and basically disappears during high tide. They ran out of pool towels and so I had to stand there dripping wet waiting for one. Again, based on other reviews, this is not a one time issue.
Stayed 2 nights in Feb 2026

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, amenities
The staff were very helpful and accomidating. It was interesting to me that there were many rules about pool behavior which were not enforced. It was a small issue in a really wonderful stay. Thank you!
Stayed 5 nights in Feb 2026

8/10 Good

Judy

Traveled with partner
Liked: Cleanliness, amenities
Room is super spacious, clean, everything works. Bed is very comfortable. View of ocean is WOW. Hospitality is 5 star everywhere...from the front door to the reception to the restaurant... always a smile and warm greeting with patience for all my questions. Downside: Rooms are quite outdated.... really can use a facelift. We stayed at the 5th floor and though the view was spectacular, the ocean noise was roaring day n night. Some may find it bothersome n hard to sleep with.
Stayed 4 nights in Feb 2026

10/10 Excellent

Marilyn

Stayed 10 nights in Jan 2026

8/10 Good

Walter

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room was clean and very comfortable
Stayed 8 nights in Jan 2026

8/10 Good

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Staff everywhere were amazing and helpful. Plenty of hot water and clean towels. Beach chairs were wonderful. Bus service into town was great. Sometimes had to stand. Kitchen facilities were good. Cons. Safe never worked although kept promising to replace with new versions. Patio doors wouldn’t close properly. Pool towels were unavailable in the afternoon, had run out. Food was ok, but limited menu. WiFi didn’t work in our room at all. Had to sit in the lobby to get signal.
Stayed 7 nights in Jan 2026

10/10 Excellent

Janet

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
All of the above
Stayed 2 nights in Jan 2026

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Great space
Stayed 13 nights in Jan 2026

6/10 Okay

Terry

Disliked: Cleanliness, amenities, property conditions & facilities
Room needed a update,very old,and the meal were way to expensive, i had go and est elsewhere
Stayed 7 nights in Jan 2026

8/10 Good

Kayla

Traveled with group
Liked: Cleanliness, property conditions & facilities
The room description on Expedia said all inclusive. But when we arrived it was not.
Stayed 4 nights in Jan 2026

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, amenities
Very clean and a fantastic view. Great little beach area and loved the heated pools. Staff was wonderful and always helpful. Would stay again.
Stayed 21 nights in Jan 2026

10/10 Excellent

Keith

Stayed 7 nights in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, attentive staff and lovely private beach and a very warm pool
Stayed 6 nights in Jan 2026

10/10 Excellent

Tanecia, detroit

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff was very nice, friendly and helpful
Stayed 3 nights in Jan 2026

8/10 Good

Thomas

Liked: Cleanliness, amenities
The room was spotless and the staff very courteous
Stayed 10 nights in Jan 2026

8/10 Good

Safia Khan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful service, at times a bit slow. Beautiful resort. Small beach but pretty rocky. Would definitely come again.
Stayed 4 nights in Jan 2026

10/10 Excellent

Ulrike

Traveled with family
Liked: Cleanliness, staff & service, amenities
We had no breakfast with our package. The outdoor area was very nive. The staff was excellent
Stayed 6 nights in Jan 2026

6/10 Okay

Colleen, Hinton

Traveled with partner
Disliked: Property conditions & facilities
Room is in desperate need of an upgrade. Our fridge did not close properly so the icebox froze up and our food was not kept cold. Saying that, the views of the ocean were first rate. Balcony was small - room for 2 chairs - but it was lovely to sit there and watch the whales and the sunsets.
Stayed 7 nights in Jan 2026

8/10 Good

James

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing ocean front views! Mostly retired Canadians staying at this resort. very quiet and relaxing. rooms were clean and good condition. public areas also nice. staff spoke good English and courteous.
Stayed 5 nights in Jan 2026

8/10 Good

Alma

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Todo bien en general. Solo la habitacion estaba con poco matenimiento y cortinas sucias y falta de toallas. El personal muy amable.
Stayed 3 nights in Jan 2026

6/10 Okay

Adrienne

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
I was assigned to a room that was supposed to be offline. It lacked a refrigerator, a phone, and the lock frequently malfunctioned, leaving me outside the door waiting for repairs on three separate occasions. Furthermore, the stove was inoperable. When I returned late from an event and reported this, they informed me it would take three hours or more to move me to another room. This was at 9 PM, and I was extremely tired, so I opted to stay in the room. The following day, no one followed up regarding the missing amenities in the room. I enjoy having wine and water at night, but I had to consume both while they were warm. The front desk offered to store my wine and water in a small refrigerator in their office, but I found it uncomfortable to accept that arrangement. Despite the beauty of the place, I felt as though I had been intentionally placed in a dysfunctional room.
Stayed 5 nights in Jan 2026

4/10 Poor

Derek

Hotel
Stayed 1 night in Jan 2026

2/10 Terrible

Ven

Service was slow and poor
Stayed 7 nights in Dec 2025

10/10 Excellent

Carla

Stayed 1 night in Jan 2026