Decent rooms but the shower was lacking and the vending machines didn't really work
I like that it was close to the highway; I have no complaints
I stayed at this property for an overnight layover. If I was in the area long term, this wouldn’t have been my choice. It’s close enough to the airport and it had a bed and a shower, that’s all I needed for my short stay.
I liked that it was set up like an apartment with a kitchen and sofa.
Mouse droppings, dirty stained carpets. Dry urine on toilet seats
the suite was wonderful. no restaurant. didn't accommodate guests with flights at 6am with food or shuttle. check in staff was not very friendly.
The staff was super courteous. The rooms were clean and well appointed.
Breakfast was pretty good&parking was no problem.Room was clean & bigger than expected. It Had 2 bathrooms !! So bomb.would definitely rent again .
Staff was rude and gave our room away that we already paid for.
This was a disaster. Allowed to check in with no room. Now trying to find a room at 3am as the hotel was overbooked and front desk person was just plain nasty. Holding back from posting her name but she was awful.
The property is really out-of-date and needs a major remodel. We had a two bedroom suite with private baths in each. One of the baths had NO hot water. The cable TV went out for long patches of time. The breakfast served in the common room next to the front desk was virtually inedible (eggs & sausage were cold and tasted like sawdust). The staff was friendly and helpful but the facilities were not very good.
It was a good experience with friendly polite staff. Rug a bit outdated but room was clean and appointed.
the hotel had bugs and we complained and they gave us another room. this room was even dirtier with a mess on the counter tops, they had not been cleaned and with more bugs than the first room. we left and went to another hotel. my wife refused to stay in such a dirty bug infested place.
Even though it was a no smoking room, our room smelled like smoke. Nice lay out having 2 separate bedrooms and 2 bathrooms. Had a nice kitxhen even though we didn't need it but would be nice for someone who would use that feature.
Broken toilet, dirty carpets and overall just a bad smell
Located in Southwest Philadelphia, Hawthorn Suites by Wyndham Philadelphia Airport is within a few miles (5 km) of popular sights such as Fort Mifflin and Simeone Foundation Museum. This 3-star hotel has 102 rooms and welcomes guests with free breakfast, a 24-hour fitness center, and free in-room WiFi.
Start your day off right with a free on-the-go breakfast, served each morning from 6:00 AM to 9:30 AM.
The 102 accommodations feature kitchens and space to spread out with dining areas. Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Coffee makers, free newspapers, and phones are other standard amenities.
Guests of Hawthorn Suites by Wyndham Philadelphia Airport enjoy a 24-hour fitness center, free WiFi in public areas, and conference space. There's free parking if you drive. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Decent rooms but the shower was lacking and the vending machines didn't really work
I like that it was close to the highway; I have no complaints
Hi Jay, Thank you for your review! I hope that you will choose the Hawthorn Suites again when in Philadelphia!
I stayed at this property for an overnight layover. If I was in the area long term, this wouldn’t have been my choice. It’s close enough to the airport and it had a bed and a shower, that’s all I needed for my short stay.
Hi Demi, Thank you for your review. We hope to see you again in the future.
I liked that it was set up like an apartment with a kitchen and sofa.
Dear Guest, Thank you for your review. We appreciate your feedback and look forward to your future visits with us.
Mouse droppings, dirty stained carpets. Dry urine on toilet seats
Thank you for your feedback
Dear Guest, I am sorry to see that you did not enjoy your stay with us. I wish that we could have fixed things prior to your departure. if you would like to discuss any item further, please let me know.
the suite was wonderful. no restaurant. didn't accommodate guests with flights at 6am with food or shuttle. check in staff was not very friendly.
Dear Guest, Thank you for your review. I apologize for any inconvenience you encountered. We do list our service and times on the website so guests can make an informed decision prior to reserving a room with us. I apologize for any inconvenience this caused.
The staff was super courteous. The rooms were clean and well appointed.
Dear Guest, Thank you for taking the time to share your feedback. I hope that you will choose the Hawthorn Suites again when in Philadelphia
Dear Guest, I am sorry to hear that you did not enjoy your stay with us. Please let me know if you would like to discuss any item further
Breakfast was pretty good&parking was no problem.Room was clean & bigger than expected. It Had 2 bathrooms !! So bomb.would definitely rent again .
Hi Goldie, Thank you for taking the time to submit a review. We appreciate your business, and look forward to the opportunity to serve you again in the near future.
Dear Mark, Thank you for your review. We apologize for any inconvenience you encountered during your visit with us. I hope that you will give us another chance when in the area.