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Hawthorn Suites by Wyndham Philadelphia Airport

3.0 out of 5.0

Recent guest reviews

Booked 4 months in advance. When arriving did not have our reservation. Couldn't get us into our room for 90 minutes. No explanation. No , 'I'm sorry'. Thought we were not going to get a room at all for a while. No comp for the room even though we had previously stayed there and we were booked for 4 nights this trip. Asked for manager to call us and tried to call them ( leaving messages each time) 3 times. Won't stay there again.

Hotel is tired and does not deserve more than 3 star rating

We just needed to spend one night prior to an early morning flight. We were delighted to find an room so well equipped with dishes, coffee maker, refrigerator and stove. If you needed to stay longer it would be great to cook in the room. The beds were quite comfy, albeit the rugs needed to be replaced because of wear and tear. Parking was close to our entrance, and noise level was quite bearable, given how close to the airport we were.

Close enough to the shopping center if you want groceries for the kitchen in the room. The kitchen included enough pits/pans to prepare a decent meal. Everything was operational. Lyft was quick and convient if you need a ride.

Rooms are comfortable and clean. Is an island of peace.

We stayed for 5 nights, appreciating the substantial breakfast each day, the free light supper provided on weeknights for guests (only one walkable restaurant nearby), the shuttle available for taking us to the nearby train station for trips into the city, the near-I-95 (we had a rental car and explored the countryside) and near-airport location, the good-quality pull-out sofa and stuffed chair in the room, the comfortable bed, the kitchenette, the free newspaper, and the computer in the business center. We didn't use the fitness center, but there were five good-quality treadmills and also two benches with a large array of weights. The staff were always helpful. The price was very reasonable. We would stay here again.

don't rent first floor can hear every step from upstairs unit. otherwise rooms are spacious very clean but being a airport hotel no need for suite with sunk fridge etc. very inconvenient placement for breakfast facility and limited parking

Clean comfortable room, friendly and accommodating staff. Only problem I had was the shower did not have sufficient water pressure to turn on. However the Manager immediately moved me into a new room. Problem resolved!

Old, mold was found around the sink, plumbing was old and noisy all night from other guests.

The tub was bubbling up dirty water and i had to be relocated in the middle of the night. The room i moved to the toilet made running water noises all night. Both rooms seemed to be infested with crickets. I found dead ones on the floor and i stepped on one. The staff was nice but didn't make up for the awful room. I deserve some kind of refund.

Staff is rude, room is dated, mouse poop on pull out couch and I think the bed may have had bed bugs. I had high hopes for this place, but left extremely disappointed.

Paula at the front desk provided thoughtful and courteous service, and the young man who drove the shuttle was well-mannered. Because of those two people I would go both use that hotel again and refer friends to it! Thanks for the welcoming service!

Dirty wash rags hanging on the shower rod When washing machine was in use, bed would vibrate so bad the remote would bounce off Lighting is poor Remote did not work Address on website takes you for a wild goose chase with GPS Navigation

The hotel was clean, the room was very spacious. The hotel was pretty much 10-20 minutes to just about everything we decided to do, whether it was visit friends in NJ, visit the area of Independence Hall, or go out to eat at midnight. Parking was easy, and it was super close to the airport -- for some it might be too close, but it was great for us! We did have an issue with the toilet breaking while we were there, but the front desk gave us a new room right away, without any issue. They also granted us an hour extra for check out which we very much appreciated. I would definitely return to this location.

Room was not what I expected. Carpeting was horrible and very dirty.

Took too long to even check in, but the experience otherwise is just awesome. Would suggest.

Loved having two bedrooms andliving room. Kitchen nice, but did not use it.

.Bed bugs (4 of them found in our bed) .Big spider web with bugs by our door .Left over food in the fridge .Bugs on the floor in kitchen .Wrong address on website. Island ave is entrance not pennrose ave. .Cold coffee in the lobby This is not the quality we expected from a Wyndham hotel. We were expecting to hear back from Orbitz after we reported these incidents yesterday .We want full reimbursement and the other 35 dollar charge that was charged by Wyndham to my card.

We stayed here twice in a week. The rooms are spacious, nice and clean. The staff is not friendly. The one day we arrived for breakfast almost an hour before it closed. It was poorly stocked and had limited avaible options.

Clean & Comfortable. took the hotel at last minute due to an ice storm. Coffee available but no hot water at the lobby.

7890 Penrose Avenue Philadelphia PA

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Free airport shuttle

Hawthorn Suites by Wyndham Philadelphia Airport places you within a 10-minute drive of popular sights such as Wells Fargo Center and Citizens Bank Park. This 3-star hotel has 102 guestrooms and offers an outdoor pool, a 24-hour fitness center, and free in-room WiFi. It's near the airport and also a short drive from Lincoln Financial Field.


Dining

Start your day off right with a free hot/cold buffet breakfast offered each morning. For a nice break, mingle with other guests at the free manager's reception.


Rooms

All 102 air-conditioned accommodations feature kitchens and space to spread out with dining areas and sitting areas. LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Sofa beds, coffee makers, and free newspapers are also standard.


Property features

At Hawthorn Suites by Wyndham Philadelphia Airport, guests enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.

Room options

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

Queen 2 | Sleeps 5

Room, 2 Queen Beds, Accessible, Non Smoking

Queen 2 | Sleeps 5

Room, 1 Queen Bed, Accessible, Non Smoking

Queen 1 | Sleeps 3

Guest reviews for Hawthorn Suites by Wyndham Philadelphia Airport

Everyone (18) Couples (13) Business (12) Family (20) Friends (6) Other (2)
2

good location/ terrible experience with check in.

Everyone

Booked 4 months in advance. When arriving did not have our reservation. Couldn't get us into our room for 90 minutes. No explanation. No , 'I'm sorry'. Thought we were not going to get a room at all for a while. No comp for the room even though we had previously stayed there and we were booked for 4 nights this trip. Asked for manager to call us and tried to call them ( leaving messages each time) 3 times. Won't stay there again.

By , from oklahoma on Jun 6, 2017

3
Families

Hotel is tired and does not deserve more than 3 star rating

By on May 16, 2017

4

comfortable suite with two queen beds.

BusinessTravelers

We just needed to spend one night prior to an early morning flight. We were delighted to find an room so well equipped with dishes, coffee maker, refrigerator and stove. If you needed to stay longer it would be great to cook in the room. The beds were quite comfy, albeit the rugs needed to be replaced because of wear and tear. Parking was close to our entrance, and noise level was quite bearable, given how close to the airport we were.

By , from Washington State on May 3, 2017

4

nice place for an extended stay or weekend getaway

Everyone

Close enough to the shopping center if you want groceries for the kitchen in the room. The kitchen included enough pits/pans to prepare a decent meal. Everything was operational. Lyft was quick and convient if you need a ride.

By , from New York on Apr 25, 2017

4

a different hotel.

Everyone

Rooms are comfortable and clean. Is an island of peace.

By , from SAL on Apr 24, 2017

Review comment responded on May 8, 2017

Thank you for taking the time to review our hotel. We understand there are many lodging choices when visiting Philadelphia, and we appreciate you choosing the Hawthorn Suites. I hope that we will have the chance to serve you again. Warmest Regards,

5

a unique, positive experience

Everyone

We stayed for 5 nights, appreciating the substantial breakfast each day, the free light supper provided on weeknights for guests (only one walkable restaurant nearby), the shuttle available for taking us to the nearby train station for trips into the city, the near-I-95 (we had a rental car and explored the countryside) and near-airport location, the good-quality pull-out sofa and stuffed chair in the room, the comfortable bed, the kitchenette, the free newspaper, and the computer in the business center. We didn't use the fitness center, but there were five good-quality treadmills and also two benches with a large array of weights. The staff were always helpful. The price was very reasonable. We would stay here again.

By , from Indiana on Mar 22, 2017

2

airport overnite stay

Everyone

don't rent first floor can hear every step from upstairs unit. otherwise rooms are spacious very clean but being a airport hotel no need for suite with sunk fridge etc. very inconvenient placement for breakfast facility and limited parking

By on Dec 12, 2016

4

good value

Everyone

Clean comfortable room, friendly and accommodating staff. Only problem I had was the shower did not have sufficient water pressure to turn on. However the Manager immediately moved me into a new room. Problem resolved!

By , from Arizona on Nov 16, 2016

2

a decent apartment

Everyone

Old, mold was found around the sink, plumbing was old and noisy all night from other guests.

By , from Chicago on Oct 13, 2016

Review comment responded on Dec 8, 2016

I sincerely apologize that you did not have an enjoyable stay with us. If you would like to discuss any concern further, please do not hesitate to reach out to me. Warmest Regards,

2

noisy and plumbing issues.

Everyone

The tub was bubbling up dirty water and i had to be relocated in the middle of the night. The room i moved to the toilet made running water noises all night. Both rooms seemed to be infested with crickets. I found dead ones on the floor and i stepped on one. The staff was nice but didn't make up for the awful room. I deserve some kind of refund.

By on Oct 10, 2016

Review comment responded on Dec 8, 2016

I sincerely apologize that you did not have an enjoyable stay with us. If you would like to discuss any concern further, please do not hesitate to reach out to me. Warmest Regards,