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Recent guest reviews

I cannot describe how awful this place was. Our introduction was a check in process that lasted about 15 minutes per person. While we were online checking out one of the fire alarms and one of the towers was going off and the staff had no clue what was going on. Extremely poorly understaffed. We briefly checked into our room to find there is no toilet paper in the room and I then went directly back to the check-in desk to ask for a refund. While this happened, another woman came online to complain that she had been without toilet paper for two days. Stay clear of this place

Close to dining places and shopping.

Ok accommodations. Rooms are very plain but clean. Pool area is nice. Biggest complaint is the customer service. No one would answer the phone!! Couldn’t get ahold of front desk ever and when trying to buy food at the store, their system kept dying and we’d have to wait and wait! The concierge hours were a joke for a hotel that size.

This place isn’t even suitable for stray animals. Rude staff. Partying, drugs and music until 4 am. I felt unsafe. The rooms were not clean.

Nothing special, good location, no sevice no mantainence at all

Love the closeness to parks! Rooms updated but not enough electrical outlets that worked in the room. Love the courtyard room.

This is close to universal and admitted very efficient for us. However, I was only staying one night to be able to get to the airport. And the check-in process took over 1 hour at 8:00 p.m. There was roughly 30 people in front of us. We also had to pay a resort fee but we did not use any of this and I'm not sure what the amenities were as I did not look. The rooms in the hallways are very outdated. If you're just staying for an overnight, I would not choose this as it got to be quite expensive with the fees. I cannot speak to what the resort was like because we didn't even look around.

Cockroaches, checked into a dirty room, mold and mildew

International Drive Orlando FL

Hotel highlights

  • Close to Universal Orlando Resort
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Onsite dining

Located in Florida Center within a mile (2 km) of The Wheel at ICON Park™, Avanti Palms Resort and Conference Center is within 2 miles (3 km) of other popular sights such as Universal’s Islands of Adventure. This 652-room hotel welcomes guests with a restaurant and conveniences like an outdoor pool and free in-room WiFi.


Dining

Enjoy a bite to eat at Market Place Cafe, the hotel's onsite restaurant. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. Start each morning with cooked-to-order breakfast, available for a fee from 7:00 AM to 11:00 AM.


Rooms

Guests can expect to find free WiFi and TVs. Other amenities include refrigerators, microwaves, and coffee makers.


Property features

Avanti Palms Resort and Conference Center features an outdoor pool, a children's pool, and a gym. If you drive, take advantage of free parking. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a spa tub, and meeting rooms.

Room options

Tower Deluxe Double Queen

2 Queen Beds | Sleeps 4

Garden Superior King

1 King Bed | Sleeps 2

Garden Superior Double Queen

2 Double Beds | Sleeps 4

Deluxe Double Queen

2 Queen Beds | Sleeps 4

Guest reviews for Avanti Palms Resort and Conference Center

Everyone (40) Couples (18) Family (38)
1
Everyone

I cannot describe how awful this place was. Our introduction was a check in process that lasted about 15 minutes per person. While we were online checking out one of the fire alarms and one of the towers was going off and the staff had no clue what was going on. Extremely poorly understaffed. We briefly checked into our room to find there is no toilet paper in the room and I then went directly back to the check-in desk to ask for a refund. While this happened, another woman came online to complain that she had been without toilet paper for two days. Stay clear of this place

By on Feb 25, 2024

Review comment responded on Feb 29, 2024

Thank you for taking the time to share your experience with us. I'm truly sorry to hear that your stay at our hotel was anything less than satisfactory. Your feedback is important to us as we continually strive to improve our services. I apologize for the inconvenience you faced during the check-in process. Rest assured, I will address this matter with our team to ensure a smoother and more efficient check-in experience for our guests. Regarding the fire alarm incident, we deeply regret any distress it may have caused. Our team should have been more proactive in providing information and assistance during that time. Your comments have been noted, and we will work on better communication protocols to avoid such confusion in the future.Furthermore, I am deeply sorry that your room lacked toilet paper upon arrival. This is not the level of cleanliness and attention to detail we aspire to provide. Our housekeeping team has been reminded of their responsibility to thoroughly check each room before guest arrival to ensure a comfortable stay.Your feedback regarding the availability of toilet paper for another guest has also been taken seriously. I assure you that we have addressed this issue promptly to prevent any future occurrences. Thank you for bringing these matters to our attention. We hope to have the opportunity to restore your faith in our hotel and provide you with a much-improved stay in the future.

5
Everyone

Close to dining places and shopping.

By on Feb 17, 2024

Review comment responded on Feb 19, 2024

Thank you for staying with us and for the perfect rating! We look forward to welcoming you back with us again soon.

3
Family Friends

Ok accommodations. Rooms are very plain but clean. Pool area is nice. Biggest complaint is the customer service. No one would answer the phone!! Couldn’t get ahold of front desk ever and when trying to buy food at the store, their system kept dying and we’d have to wait and wait! The concierge hours were a joke for a hotel that size.

By on Jan 12, 2024

Review comment responded on Jan 14, 2024

Thank you for staying with us. We appreciate your feedback and hope to welcome you back with us again soon.

3
Everyone

By on Nov 25, 2023

Review comment responded on Dec 16, 2023

Thank you for your feedback.

1
Everyone

This place isn’t even suitable for stray animals. Rude staff. Partying, drugs and music until 4 am. I felt unsafe. The rooms were not clean.

By , from canton on Oct 9, 2023

Review comment responded on Oct 10, 2023

Thank you for your feedback. We are terribly sorry to learn of your experience at our resort. Our team would have been more than happy to address your concerns, and this is not to the high standards we aim to achieve. We truly hope you allow us another opportunity in the future.

4
Everyone

By on Oct 9, 2023

Review comment responded on Oct 29, 2023

Thank you for staying with us. We appreciate your feedback and hope to welcome you back with us again soon!

3
Business Business

Nothing special, good location, no sevice no mantainence at all

By , from Jacksonville on Sep 10, 2023

Review comment responded on Sep 15, 2023

Thank you for your feedback.

5
Everyone

By on Jul 20, 2023

Review comment responded on Aug 13, 2023

Thank you for staying with us. We appreciate your feedback. We look forward to welcoming you back.

1
Everyone

By on Mar 27, 2023

Review comment responded on Apr 23, 2023

Thank you for staying with us.

1
Everyone

By on Mar 20, 2023

Review comment responded on Apr 12, 2023

Thank you for your feedback.

Avanti Palms Resort and Conference Center

6515 International Drive, Orlando, FL 32819
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