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Times Square West Hotel, BW Signature Collection

2.5 star property

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Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
548 W 48th Street, New York, NY, 10036
  • Place, Intrepid Sea, Air and Space Museum
    ‪5 min walk‬
  • Place, Manhattan Cruise Terminal
    ‪6 min walk‬
  • Place, Times Square
    ‪13 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪24 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Non Smoking, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking (View)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds, Non Smoking, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Reception

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  • Breakfast included
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The price is $122
Apr 12 - Apr 13
Total with taxes and fees
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About the neighborhood

New York

Located in Manhattan, Times Square West Hotel, BW Signature Collection is a leisurely stroll from popular sights such as Manhattan Cruise Terminal and Jacob K. Javits Convention Center. The 89 rooms at this hotel include coffee makers and flat-screen TVs and guests can enjoy free breakfast.

What's nearby

  • Intrepid Sea, Air and Space Museum - 5 min walk - 0.3 miles
  • Manhattan Cruise Terminal - 6 min walk - 0.4 miles
  • Jacob K. Javits Convention Center - 10 min walk - 0.5 miles
  • Broadway - 11 min walk - 0.6 miles
  • Times Square - 13 min walk - 0.7 miles

Getting around

  • New York W 32nd St. Station - 3 min drive
  • 50 St. Station (8th Av.) - 11 min walk
  • LaGuardia Airport (LGA) - 43 min drive

Restaurants

  • ‪Harbor - ‬4 min walk
  • ‪Valla Table - ‬5 min walk
  • ‪Hardware Bar - ‬3 min walk
  • ‪DBL Dive Bar Lounge - ‬3 min walk
  • ‪The Landmark Tavern - ‬3 min walk

About this property

Times Square West Hotel, BW Signature Collection

Guests staying at Times Square West Hotel, BW Signature Collection enjoy free WiFi in public areas, express check-out, and an ATM. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. This smoke-free hotel also has a TV in a common area.
40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: USD 75 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • No alcohol is served at Times Square West Hotel, BW Signature Collection.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Inn Hotel Midtown West
Comfort Inn Midtown West
Midtown West Comfort Inn
Central Park West Comfort Inn
Comfort Inn Central Park West Hotel New York City
Comfort Inn New York City
New York City Comfort Inn
Comfort Inn Midtown West Hotel

Frequently asked questions

What is there to do around Times Square West Hotel, BW Signature Collection?

This hotel is situated in Manhattan within a short 7-minute walk of Manhattan Cruise Terminal and also 12 minutes on foot from Times Square. You'll also find Broadway and Rockefeller Center less than a mile away.

How much does it cost to stay at Times Square West Hotel, BW Signature Collection?

As of Mar 23, 2026, prices found for a 1-night stay for 2 adults at Times Square West Hotel, BW Signature Collection on Mar 29, 2026 start from $137, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Times Square West Hotel, BW Signature Collection?

No, there isn't parking available at the hotel.

Does Times Square West Hotel, BW Signature Collection have a casino?

No, Times Square West Hotel, BW Signature Collection doesn't have a casino.

Is there an indoor pool at Times Square West Hotel, BW Signature Collection?

No, there is no indoor pool at this hotel.

Is Times Square West Hotel, BW Signature Collection good for couples?

Couples staying at this hotel will appreciate amenities like a separate bath and shower as well as free breakfast and a 24-hour front desk.

Does Times Square West Hotel, BW Signature Collection have a hot tub?

No, this hotel doesn't have a spa tub.

Does Times Square West Hotel, BW Signature Collection have a restaurant that serves breakfast?

Times Square West Hotel, BW Signature Collection offers free continental breakfast each morning though there is no restaurant.

Will Times Square West Hotel, BW Signature Collection allow pets to stay free of charge?

No, pets aren't allowed at Times Square West Hotel, BW Signature Collection though service animals are welcome.

Does Times Square West Hotel, BW Signature Collection have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Times Square West Hotel, BW Signature Collection?

The closest major airport to Times Square West Hotel, BW Signature Collection is LaGuardia Airport (LGA), which is 11 mi away (43 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.7 mi away (18-minute drive).

Are there rooms with balconies at Times Square West Hotel, BW Signature Collection?

No, you won't find guestrooms with balconies at Times Square West Hotel, BW Signature Collection.

Times Square West Hotel, BW Signature Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 632 out of 1776 reviews
Rating 8 - Good. 562 out of 1776 reviews
Rating 6 - Okay. 344 out of 1776 reviews
Rating 4 - Poor. 127 out of 1776 reviews
Rating 2 - Terrible. 111 out of 1776 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Brian, Kingston

Traveled with partner
Liked: Cleanliness, property conditions & facilities
All good
Stayed 1 night in Dec 2025

10/10 Excellent

Kendall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

8/10 Good

lynn

Liked: Cleanliness
Beds so close to door.... very small room. Also, elevator not working properly. Otherwise good, very nice shower and good location. Carpet on floors needs to be changed to wood also....carpet....YUKKY!!!
Stayed 1 night in Dec 2025

6/10 Okay

Leslie

Traveled with family
The room was very small and no way would have accommodated 4 adults. There are no drawers or proper wardrobe in the room and no safe. House keeping was poor had to ask twice at reception towel change. For what we paid it was ok
Stayed 3 nights in Dec 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities
Great stay!
Stayed 3 nights in Dec 2025

2/10 Terrible

Marko

Traveled with family
Disliked: Cleanliness, amenities
The internet connection was useless during the whole stay. Breakfast food was really low-quality and there was not enough seating for everyone.
Stayed 3 nights in Dec 2025

6/10 Okay

YADIRA

Traveled with family
Liked: Staff & service
TV did not work, said it was offline. I reported to front desk every day and they said they would send someone but never was fixed, at least not while we stayed.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

8/10 Good

Ginger

Stayed 1 night in Dec 2025

8/10 Good

Anke

Stayed 4 nights in Dec 2025

2/10 Terrible

Ivette

Stayed 1 night in Dec 2025

2/10 Terrible

Elaine

Stayed 1 night in Dec 2025

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service
Room was clean. Breakfast included was a big plus.
Stayed 5 nights in Dec 2025

2/10 Terrible

Thenthia

I never checked in!! The staff was rude and the property was not clean! I left and checked into another hotel. The way the front desk person spoke to me was absolutely horrible. I will never book with you again. I also will leave a review about the hotel. I lost $600 !!!!
Stayed 1 night in Dec 2025

2/10 Terrible

Andrew

Traveled with partner
We were given the 104 room - off the lobby the lobby was consistently loud until at least one in the morning we had to call and complain. I’m a light sleeper. I could hear the microwave going off at two in the morning….set up in the 6 hour needless to say, I hardly slept The line for breakfast was ridiculous so we just ended up leaving and going to the bakery around the corner because there was a tourist group from France which made things even more horrible at 7am we we’re planning on staying in our room till 10 in the morning but we left by 8:30 because the noise was ridiculous
Stayed 1 night in Dec 2025

8/10 Good

Chelsea

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was pretty clean, room was a tad small but we didn’t spend a ton of time there. Location felt safe
Stayed 1 night in Dec 2025

10/10 Excellent

Hector Cortes

Stayed 2 nights in Nov 2025

6/10 Okay

ANA

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The heater stopped working at night and there was no solution but to wait until the next morning. At least they could have offered us a blanket or something. At the end it never worked. The staff is somehow friendly though.
Stayed 4 nights in Dec 2025

2/10 Terrible

elyse

Disliked: Cleanliness, staff & service, amenities
Elevator broken and we were on the third floor and the lights in the room had no covers on them.
Stayed 1 night in Dec 2025

8/10 Good

riley frank

Liked: Cleanliness, amenities, property conditions & facilities
Clean and ready
Stayed 1 night in Dec 2025

10/10 Excellent

Heidi

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean,nice staff.
Stayed 1 night in Dec 2025

4/10 Poor

polyna

Disliked: Staff & service
Very noisy , cold room . Breakfast was horrible.
Stayed 1 night in Dec 2025

10/10 Excellent

ANDREW

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved everything, but the internet could be a bit faster.
Stayed 3 nights in Dec 2025

10/10 Excellent

Minsoo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place for the price
Stayed 1 night in Dec 2025

2/10 Terrible

Noelia

Disliked: Amenities
When I arrive the staff was rude to me. I had to wait over an hour for my room to be ready. I was so tired from a trip. Then they put me towards the front of the hotel. Which by the way was terrible because all you hear is the cars and trucks all night long. Didn’t get absolutely no sleep. When I was leaving in the morning. They just came into the room without nocking and it was only 9 am. I was undress and raised my voice and let them know I was still in the room. For the price I paid to stay. Was not worth the headache. At All. Will never ever stay here again.
Stayed 1 night in Dec 2025

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