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Park Hyatt New York

5.0 out of 5.0

Recent guest reviews

Great location, clean and comfortable rooms, good service and good food. Worst Managment staff I have ever experienced in all of years. Completely unorganized and out of control at times and I think it has something to do with middle and upper management. Staff tries really hard but seem stressed which again may have something to do with management.

The hotel was gorgeous and the room was impeccable. We loved the rain shower head (best shower of my life) and the beautiful tub. Everyone we encountered was helpful and friendly, without being overtly so. They remembered that it was my boyfriend's birthday and we were upgraded to a bigger room and given a pair of complimentary drinks. Thank you Park Hyatt for helping to make his birthday great!

This word - exceptional - is reserved for very rare use. And yet, it's perfect for this flagship Hyatt. The staff is exquisitely customer-focused. The design, furnishing and thoughtfulness of place and purpose are all unequaled in our experience in North America, when viewed in their totality. How does ones improve on a hotel where, minutes after you arrive, you feel at home? One doesn't.

Park Hyatt is a very fine establishment in New York near Central Park. Rooms: Large, luxurious and very well furnished. Largest and finest I have seen in NYC. Location: One bock from Central Park, very desirable location Views: We had a Jr Suite, with a large half dome shaped face towards 57th street giving us a more than 250 sq. ft of sun room/moon room, in addition to a large bed room, a large bath room with tub and shower, and a foyer. Beautiful skyline view and also felt like open skies. Service: The service was very good and attentive without intrusion. Park Hyatt New York has high ceilings, very fine decor and superior service through out. I will recommend this to any one - singles, families, and couples. Every one will enjoy it. We stayed for a special occasion and we were upgraded from a deluxe room to a Jr Suite. They also sent us a champagne bottle. I did not ask for it. Our experience is consistent with (if not better) Park Hyatts' at other locations else where such as Park Hyatt, Vienna.

Spent 5 days in NYC with my 9 y.o son, boys weekend out. The Park Hyatt proved to be everything I appreciate (and expect ... to be honest) of this label. No matter where you go, it is always top notch, great rooms, pleasant design, great staff (especially the guys at the entrance: big thumbs up). Luxury NY style : my son loved the city & the hotel. And so did I.

The park Hyatt delivered on its promise and was great from start to finish. The entire staff, especially the doormen were helpful and professional. The location was great and the rooms were large for a NYC hotel. I would recommend this hotel without hesitation.

I used Hyatt points to book this property. I have paid the Park Hyatt's nightly room rate in the past only for multi-bedroom suites on the San Antonio Riverwalk and in Niagara Falls. The latter suite had floor to ceiling windows with a falls view, it was during peak season, and on a night that fireworks were planned over the falls. I did not expect the Park Hyatt experience to be worth the going rate. I was wrong. This hotel offers a solid five star experience from check in through check-out. The young lady who greeted me at the bell desk escorted me to the front desk, only after ensuring I had a bottle of water in my hand. The front desk reception was just as gracious. I was given instructions on operating the elevators, and informed of some of the hotel's more unusual features. Artwork at the hotel is curated by the MoMA, and the pool features music that can be heard under water. I was given a deluxe king room, and I was very pleased. It was spacious, bright, and immaculate. The size of the bathroom rivaled the square footage of most hotel rooms in New York City. It featured a soaking tub and a walk in shower with heated floors. I did a bit of work while I was there, and very much appreciated the desk and the fact that the flat screen television swivels from the wall so it can be viewed from anywhere in the room. In the bathroom, bedroom, and foyer there are buttons allowing you to control the lights and privacy indicators. When I returned to my room in the evening, I found that the turn down service included drawing all the blinds, providing a filled ice bucket and glasses, arranging slippers and mats near the bed, and preparing the bathroom for my morning shower. The location is very convenient to Central Park, shopping on Fifth Avenue and Rockefeller Center. The Russian Tea room is across the street, as is Carnegie Hall. There are ample dining options nearby, if you choose not to take advantage of the hotel's restaurants. The Park Hyatt exceeded my expectations, and I will return in the future.

My wife and I traveled to New York recently and stayed at the Park Hyatt. We typically stay at the St. Regis; however, we decided to try the Park Hyatt upon receiving a recommendation from a colleague. Our experience at the hotel was fantastic start to finish. We arrived around 12:30pm, well before the standard check-in time of 3pm. The woman at the front desk not only found a room available, but upgraded our room category as it was my wife's birthday. The room was large by New York standards and well appointed. Although we did not eat at Bevy, we did have a quick lunch at The Living Room which was excellent. I would highly recommend the Park Hyatt. The level of service and attention to detail justify the cost in my mind.

My family enjoyed staying there for two nights. It is located near to central park. Service was exceptional. We enjoyed pool and fitness a lot. Water was warm and soft at the pool. I really want to go back.

I had such an excellent experience here. Exceptional attention to every detail. Room was huge for NYC and super nice/modern. Absolutely loved the shower and heated bathroom floor. Location is excellent. The pool facility was tranquil and pleasant for a break. Expensive but it really feels like they haven't overlook anything - would recommend and hope to stay again.

153 West 57th Street New York NY

Hotel highlights

  • Walking distance to Carnegie Hall and Rockefeller Center
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Central New York City, Park Hyatt New York is adjacent to Carnegie Hall and within a 10-minute walk of other popular attractions like Ed Sullivan Theater. This 201-room, 5-star hotel has a restaurant along with conveniences like a full-service spa and an indoor pool. Centrally located in Manhattan, the hotel is also a short walk from Rockefeller Center and Barney's.


Dining

This hotel serves as home to a cocktail bar, along with a restaurant that specializes in American cuisine. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, breakfast is available for a fee.


Rooms

The 201 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and free newspapers. 40-inch flat-screen TVs come with digital channels and DVD players, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Free bottled water, laptop-compatible safes, and ironing boards are other standard amenities.


Property features

At Park Hyatt New York, guests enjoy a full-service spa, an indoor pool, and a fitness center. Valet parking is offered for USD 65 per day. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include a spa tub, a steam room, and free WiFi in public areas.

Room options

Deluxe Room

Full 2 | Sleeps 4

Deluxe Room

King 1 | Sleeps 3

Park, Suite, 1 King Bed

King 1 | Sleeps 3

Suite

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

90% of guests recommend this hotel

Total of 1426 reviews