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Hyatt House New York/Chelsea

3.5 star property

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Photo gallery for Hyatt House New York/Chelsea

In-room safe, desk, blackout drapes, soundproofing
Terrace/patio
Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing
Restaurant
In-room safe, desk, blackout drapes, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
815 Ave of the Americas, New York, NY, 10001
  • Place, Macy's
    ‪6 min walk‬
  • Place, Empire State Building
    ‪6 min walk‬
  • Place, Times Square
    ‪14 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪47 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed

9.0 out of 10
Wonderful
(62 reviews)
  • City view
  • 298 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(12 reviews)
  • City view
  • 311 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 2 Queen Beds

In-room safe, desk, blackout drapes, soundproofing

Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(25 reviews)
  • City view
  • 389 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 372 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed, Accessible (with Shower)

Studio Suite, 1 Queen Bed, Accessible (with Shower) | In-room safe, desk, blackout drapes, soundproofing

Studio Suite, 1 Queen Bed, Accessible (with Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 334 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Shower, designer toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed (Specialty)

In-room safe, desk, blackout drapes, soundproofing

Studio Suite, 1 King Bed with Sofa bed (Specialty)

  • City view
  • 402 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (Specialty)

In-room safe, desk, blackout drapes, soundproofing

Suite, 1 Bedroom (Specialty)

  • City view
  • 509 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (High Floor)

In-room safe, desk, blackout drapes, soundproofing

Suite, 1 Bedroom (High Floor)

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Accessible

In-room safe, desk, blackout drapes, soundproofing

Suite, 1 Bedroom, Accessible

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 509 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

New York

Located in Manhattan, Hyatt House New York/Chelsea is within a 10-minute walk of popular sights such as Macy's and Empire State Building. This 150-room, 3.5-star hotel has free breakfast along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • 5th Avenue - 5 min walk - 0.3 miles
  • Madison Square Garden - 6 min walk - 0.4 miles
  • Macy's - 6 min walk - 0.4 miles
  • Empire State Building - 6 min walk - 0.4 miles
  • Times Square - 14 min walk - 0.8 miles

Getting around

  • 28 St. Station (Broadway) - 2 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 32 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Skirt Steak - ‬1 min walk
  • ‪Luckin Coffee - ‬1 min walk
  • ‪L'Amico - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Hyatt House New York/Chelsea

Hyatt House New York/Chelsea offers a 24-hour gym, a rooftop terrace, and free WiFi in public areas. Valet parking is offered for USD 68 per day. The front desk is staffed 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a terrace, and laundry facilities.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and designer toiletries. Other standard amenities include MP3 docks, refrigerators, and microwaves. Housekeeping is available once per stay.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 68 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Low-height electrical outlets in bathroom
  • Portable shower seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 68 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt House New York/Chelsea Hotel
Hyatt House York/Chelsea Hotel
Hyatt House York/Chelsea
Hyatt House York Chelsea York
Hyatt House New York/Chelsea Hotel
Hyatt House New York/Chelsea New York
Hyatt House New York/Chelsea Hotel New York

Frequently asked questions

Are free cancellation options available at Hyatt House New York/Chelsea?

Hyatt House New York/Chelsea offers free cancellation on some room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Hyatt House New York/Chelsea?

As of May 3, 2026, prices found for a 1-night stay for 2 adults at Hyatt House New York/Chelsea on May 8, 2026 start from $259, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hyatt House New York/Chelsea?

This hotel is situated in Manhattan within a 10-minute walk of 5th Avenue and Madison Square Garden. You'll also find Bryant Park and Broadway less than a mile away.

Will I be able to park at Hyatt House New York/Chelsea?

Yes, valet parking is offered for USD 68 per day.

Does Hyatt House New York/Chelsea feature a casino on the premises?

No, Hyatt House New York/Chelsea doesn't have a casino.

Will I find an indoor pool at Hyatt House New York/Chelsea?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hyatt House New York/Chelsea?

Couples staying at this hotel will appreciate amenities like a free daily breakfast plus some guestrooms include a city view and a kitchen.

Does Hyatt House New York/Chelsea have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hyatt House New York/Chelsea feature a restaurant that includes a breakfast menu?

Yes, Hyatt House New York/Chelsea serves free buffet breakfast each morning from its snack bar.

Will Hyatt House New York/Chelsea allow pets to stay for free?

No, pets aren't allowed at Hyatt House New York/Chelsea.

Does Hyatt House New York/Chelsea have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hyatt House New York/Chelsea?

The closest major airport to Hyatt House New York/Chelsea is LaGuardia Airport (LGA), which is 10 mi away (32 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12.2 mi away (19-minute drive).

Can I book a room with a balcony at Hyatt House New York/Chelsea?

Yes, some guestrooms at Hyatt House New York/Chelsea offer a balcony and may feature city views.

Hyatt House New York/Chelsea Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 599 out of 1000 reviews
Rating 8 - Good. 264 out of 1000 reviews
Rating 6 - Okay. 74 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast room great. King room big enough. Staff friendly and helpful. Thanks.
Stayed 2 nights in Jan 2026

10/10 Excellent

MARIA

Stayed 2 nights in Nov 2025

10/10 Excellent

Rebecca

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and nice. The room was clean. Breakfast was good.
Bedroom
View from 19th floor bedroom
Stayed 2 nights in Jan 2026

10/10 Excellent

michael, tempe

Stayed 2 nights in Jan 2026

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
FULL breakfast on the house! Roof access with great views. Room had a full kitchen and bar top/table. More spacious than most NYC hotel rooms. Every staff member was friendly, attentive and interactive. The pillows had seen their better day. We asked for new ones but they were still pretty awful.
Stayed 3 nights in Jan 2026

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Jan 2026

10/10 Excellent

Deanna

Traveled with group
Liked: Cleanliness, staff & service, amenities
The room and hotel was so clean it was incredible. The staff was kind, friendly, and willing to help. There were many of options for breakfast. Overall, this was a prime spot with easy access to downtown New York.
Stayed 2 nights in Jan 2026

10/10 Excellent

Chad

yes
Stayed 3 nights in Jan 2026

10/10 Excellent

Suzy Victoria Monka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast, friendly staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family and I loved this hotel! We had a suite on a high floor and we had a gorgeous view of the Empire State Building! It had a washer/dryer combo (which came in handy when my 15 year old daughter stepped in snow slush and we had to dry her tennis shoes). It had a comfy sofa bed for her to sleep on and the bedroom had the same gorgeous views as the living area. The breakfast was pretty good and the staff was amazing! This hotel is also in a great location. Outside of the hustle and bustle but still walking distance from lots of things. Our stay here made our dream New York trip even better than we could have expected.
Stayed 5 nights in Dec 2025

10/10 Excellent

Randall

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location! Fantastic views, close to Penn station.
Stayed 2 nights in Jan 2026

6/10 Okay

Alicia

Not worth the money for the room, unfortunately, v
Stayed 3 nights in Dec 2025

10/10 Excellent

Christopher

Stayed 1 night in Dec 2025

10/10 Excellent

Dayana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was delicious and the place was always clean, everyone was so kind and helpful. Very welcoming.
Bed was very big and spacious and room was bigger than I expected for a NY room and very nice view
Stayed 3 nights in Dec 2025

10/10 Excellent

Iwona

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Staff was very friendly and attentive. Breakfast hugely exceeded our expectations! Great location too. Well done Hyatt. We will be back.
Stayed 3 nights in Dec 2025

10/10 Excellent

Katie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location wise very walkable location to main attractions. Staff was very kind and sweet! Breakfast had options. Amazing roof top with nice views of the Empire State Building
Stayed 2 nights in Dec 2025

10/10 Excellent

Maria Katrina

Liked: Cleanliness, staff & service, amenities
Overall, as a local from NYC, i had a great stay in Hyatt House Chelsea. There was an issue with duplicate booking that was resolved with the third party vendor Expedia/Hotels.com agents and in cooperation with the Hotel Manager named Vmitra. I initially spoke with the hotel supervisor about the issue but she gave me this tone of voice that felt like she didnt care at all. She just stated that they have a policy and that I should speak with the third party vendor instead. But i told her that the third party vendor wants to speak with the hotel manager. But the hotel supervisor was defensive saying the booking was canceled and the hotel didnt receive any payment from Expedia/Hotels.com. I kept on repeating that expedia wants to speak with hotel manager and the hotel supervisor kept on repeating that i have to speak and deal with this issue with Expedia instead. Anyway, issue was resolved and grateful that Hotel Manager Ms. Vmitra called me this morning. She provided an exceptional service. Thanks Vmitra.
Stayed 3 nights in Dec 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great hospitality! Would definitely go here again.
Stayed 2 nights in Dec 2025

6/10 Okay

Debra

Liked: Cleanliness
Stayed 5 nights in Dec 2025

10/10 Excellent

Zheina

Stayed 1 night in Dec 2025

10/10 Excellent

isaac w

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean with lots of soace
Stayed 1 night in Dec 2025

10/10 Excellent

Simran Kaur

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, amazing comfortable bed, the area is right in the middle of downtown which is nearby to all attractions
Stayed 4 nights in Dec 2025

6/10 Okay

AVA

Disliked: Cleanliness, staff & service
The duvet on the bed were stained and the bed sizes not as advertised
Stayed 2 nights in Dec 2025

10/10 Excellent

Allon

Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 3 nights in Dec 2025

10/10 Excellent

Amberly

Stayed 3 nights in Dec 2025

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