Hotels in Negril

"The Royalton Negril. Was great everything you need is there you will not want to leave"

"While I normally enjoy RIU properties, RIU Negril was clearly not ready to open on June 1, 2021. The weekend of our stay was packed (good for the resort and Jamaica’s economy) but the staff and amenities were unprepared. It was not welcoming at all upon check-in (as accustomed), bartenders were somewhat rude or seemingly not wanting to be bothered, the main pool with swimup bar was under repair and could not be used. However, the worst out of all of this was the restaurants. The buffet was the primary place of use and it was over-run with long waits and no real direction. The customer service was at an all time low with you constantly looking for servers to provide the basics such as water or drinks. My section, the server never re-filled a thing or took so long that we ended up leaving. I really blame management for this. These workers looked tired and beat, overworked and not enough staff. How is one expected to cook all of the French toast yet serve it at the same time because the other person is trying to keep eggs going? Hire more people and encourage them to want to provide great customer service. The restaurants were limited seating capacity and closing so early that it was a joke to put on nice clothes for dinner. Entertainment did their best at times, DJ was good but you can’t really party. The Sports Zone…why are you charging $2 USD for pool? And your 24 hour food options are disrespectful, please try again. The beaches are great as expected for beloved Jamaica! "

"The property was very clean the staff was friendly the food was great I would visit again !"