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Sunset at the Palms Resort - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront property with outdoor pool
VIP Access

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Photo gallery for Sunset at the Palms Resort - Adults Only - All Inclusive

Private beach, white sand, sun loungers, beach umbrellas
Exterior detail
Outdoor pool
View from property
Treetop 1-Bedroom Suite | Pillowtop beds, free minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
Norman Manley Blvd, Negril, Westmoreland
  • Place, Bloody Bay Beach
    ‪1 min walk‬
  • Place, Seven Mile Beach
    ‪19 min walk‬
  • Place, Kool Runnings Water Park
    ‪3 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪83 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Treetop 1-Bedroom Suite

Treetop 1-Bedroom Suite | Pillowtop beds, free minibar, in-room safe, desk

Treetop 1-Bedroom Suite

  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Treetop Standard

Treetop Standard | Pillowtop beds, free minibar, in-room safe, desk

Treetop Standard

9.0 out of 10
Wonderful
(12 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Treetop Deluxe

Treetop Deluxe | Terrace/patio

Treetop Deluxe

8.8 out of 10
Excellent
(83 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Negril

Bloody Bay Beach is a short stroll from Sunset at the Palms Resort - Adults Only - All Inclusive, and other popular attractions like Seven Mile Beach are within a mile (2 km). This 85-room, 4.5-star property has a private beach along with an outdoor pool and free in-room WiFi.

What's nearby

  • Bloody Bay Beach - 1 min walk - 0.0 miles
  • Seven Mile Beach - 19 min walk - 1.0 mile
  • Bloody Bay - 2 min drive - 0.9 miles
  • Kool Runnings Water Park - 3 min drive - 1.6 miles
  • Negril Cliffs - 18 min drive - 8.6 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 83 min drive

Restaurants

  • ‪Green Island Restaurant, RIU - ‬13 min walk
  • ‪Royalton Lobby Bar - ‬20 min walk
  • ‪Grazie - ‬19 min walk
  • ‪Hunter Steakhouse - ‬19 min walk
  • ‪Gourmet Marche - ‬19 min walk

About this property

Sunset at the Palms Resort - Adults Only - All Inclusive

Adults-only beachfront property with outdoor pool
At Sunset at the Palms Resort - Adults Only - All Inclusive, guests enjoy a private beach, an outdoor pool, and a gym. Airport transportation is made easy with an airport shuttle (available 24 hours) for USD 99 per person roundtrip. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this adults-only property include a sauna, free WiFi in public areas, and a hot tub.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer rainfall showers, hair dryers, and bathrobes. Free minibar items, balconies, and coffee makers are also standard.
A private beach and a health club are featured at the property. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blue Coffee Cafe
  • Chefs' Showcase
  • Lotus Leaf
  • Palm Breeze Beach Grill
  • Palm Grove

Things to do

  • Billiards/pool table
  • Free beach club
  • Health club
  • Hot tub
  • Kayaking
  • Library
  • Outdoor pool
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Windsurfing

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Spa

  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • No elevator

More

  • 1 floor
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Transportation options are available for minimum 2 guests. Roundtrip airport shuttle service is available for USD 99 per person from Sangster International Airport (MJB) in Montego Bay.

Renovations and closures

This property is closed from November 3 2025 to November 30 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 99 per person (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Palms Sunset
Sunset Palms Negril
Sunset Palms Resort
Sunset Palms Resort All Inclusive
Sunset Palms Resort All Inclusive Negril
Sunset Palms Adults All Inclusive Negril
Sunset Palms Adults Inclusive
Sunset at the Palms Resort Adults Only All Inclusive
Sunset at the Palms Resort - Adults Only - All Inclusive Negril

Frequently asked questions

Will I find all-inclusive rates at Sunset at the Palms Resort - Adults Only - All Inclusive?

Sunset at the Palms Resort - Adults Only - All Inclusive is an all-inclusive resort and rates come with all meals. Activities include snorkeling, windsurfing, and kayaking.

Is free cancellation available at Sunset at the Palms Resort - Adults Only - All Inclusive?

Sunset at the Palms Resort - Adults Only - All Inclusive offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

What's there to do around Sunset at the Palms Resort - Adults Only - All Inclusive?

Based on positive ratings, guests enjoy the property's walkable location in Negril, and it's just steps from Bloody Bay. You'll also find Seven Mile Beach and Jamaica Beaches within a short drive.

Will I be able to park at Sunset at the Palms Resort - Adults Only - All Inclusive?

No, there isn't parking available at the all-inclusive property.

Is there a spa available at Sunset at the Palms Resort - Adults Only - All Inclusive?

Spa services at the property include beach massages, facials, and mani/pedis.

Does Sunset at the Palms Resort - Adults Only - All Inclusive feature a casino?

No, Sunset at the Palms Resort - Adults Only - All Inclusive doesn't have a casino.

Is there an indoor pool at Sunset at the Palms Resort - Adults Only - All Inclusive?

No, this property doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What will couples enjoy most about a stay at Sunset at the Palms Resort - Adults Only - All Inclusive?

This adults-only all-inclusive property offers many amenities for couples, including in-room massages as well as a private beach and a beach bar.

Does Sunset at the Palms Resort - Adults Only - All Inclusive have a hot tub?

Yes, this all-inclusive property has a spa tub.

Does Sunset at the Palms Resort - Adults Only - All Inclusive have a restaurant that serves breakfast?

Yes, Sunset at the Palms Resort - Adults Only - All Inclusive has 4 restaurants, and serves free buffet breakfast each morning.

Does Sunset at the Palms Resort - Adults Only - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Sunset at the Palms Resort - Adults Only - All Inclusive.

Does Sunset at the Palms Resort - Adults Only - All Inclusive have connecting rooms?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Sunset at the Palms Resort - Adults Only - All Inclusive?

The closest major airport to Sunset at the Palms Resort - Adults Only - All Inclusive is Sir Donald Sangster Intl. Airport (MBJ), which is about 29.2 mi away.

Are there rooms with balconies at Sunset at the Palms Resort - Adults Only - All Inclusive?

Yes, every guestroom at Sunset at the Palms Resort - Adults Only - All Inclusive comes with a balcony with some featuring garden views.

Does Sunset at the Palms Resort - Adults Only - All Inclusive offer wedding services?

Take advantage of the wedding venue at Sunset at the Palms Resort - Adults Only - All Inclusive if you plan to say "I do" during your trip.

Reviews

Sunset at the Palms Resort - Adults Only - All Inclusive Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 700 out of 1002 reviews
Rating 8 - Good. 176 out of 1002 reviews
Rating 6 - Okay. 72 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

Reviews

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Quiet and peaceful.
Stayed 5 nights in Sep 2025

10/10 Excellent

Kat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Clayton James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We had a great stay at Sunset at the Palms Resort. We loved the pool and the beach was exceptional. There was always a variety of food to eat at the buffet. The rooms were really clean and comfortable.
Resort
Night sky
Resort
Stayed 10 nights in Aug 2025

10/10 Excellent

Sherry Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a great time! So much to love about this place: the lovely treehouse-style accommodations nestled amongst the beautiful foliage, the illusive hummingbirds and tree frogs, the delicious buffet and The Chef's Table dining experience, 7-Mile Beach, the design motif throughout the resort, and the professional and friendly staff. Shout out to Bianca, Trudy, Philippe and the rest of the staff who made our staff unforgettable! Regards, S&R Dixon
Stayed 4 nights in Aug 2025

10/10 Excellent

Janusz, Carmichael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach is amazing, although I still don't know why there is bunch of staff sitting and maybe two only working. Brenda from Spa is wonderful, great service there. Love the resort for the rooms and beautiful flowers and gardens.
Stayed 7 nights in Aug 2025

10/10 Excellent

Morgan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and guests. Many couples at the resort were repeat travelers, which is always a good time. It has a mini community-type vibe
Stayed 4 nights in Sep 2025

10/10 Excellent

jon, Fort Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything about this resort. Will return again and again
Stayed 7 nights in Aug 2025

10/10 Excellent

Wanda

Stayed 7 nights in Aug 2025

2/10 Terrible

Rebecca, Etobicoke

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Air Canada flight was cancelled <24 hours before our check in at the resort. We immediately contacted Expedia and the resort to cancel our stay, hours before our expected check in time. It took the resort over 2 weeks to respond, despite several attempts at contacting them, and they denied any refund and still charged us 100% for a trip we were not able to go on. We’re extremely disappointed because we wanted to go here in the future and were really looking forward to this vacation, but that will absolutely not be happening anymore because of their abhorrent lack of customer service and empathy.
Stayed 6 nights in Aug 2025

10/10 Excellent

Wissal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel, amazing staff,😍friendly , kind and highly professional the service exceeded my expectations if you ask for anything they will do it immediately it is a real piece of mind your place get reserved with towels as soon as you enter their private secure beach This is one of the best hotel i visited it was my first experience and my daughter in Jamaica.The place is very clean the food is very well presented with a moderate valuable variety and was so delicious the people in the front desk, room service, restaurant and the kitchen are genuinely nice including the best creative chef with his special shows the rooms are made like a cabana in the mid of the forest which give the place a gorgeous atmosphere and if you’re so sweet like us you might attract some ants to chill 😊 i recommend this place for family as well couples don’t forget to go in catamaran and visit the cascades, Riki’s cafe, etc it worth the price you can visit the city and the market place .. A big Thank you to everyone in this hotel who makes my vacation so special ♥️♥️
Stayed 8 nights in Aug 2025

10/10 Excellent

Misty

Stayed 4 nights in Jun 2025

10/10 Excellent

Stephanie, New Haven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited this property for the 1st time in 2001 and loved it. We loved it just the same this time. It is a very romantic setting. The staff was great! However, the rooms could use a bit of an upgrade. There very little options for latw night snacks. As well as better lunch options at the beach bar. These were the only negatives.
Stayed 5 nights in Aug 2025

6/10 Okay

Chris

Liked: Cleanliness
Smoking is now a hassle on the beach. Hot tub was out of order again as it was on our last visit. Good things do come to an end. Will be our last trip to Sunset at the Palm. Our 10th visit
Stayed 5 nights in Aug 2025

10/10 Excellent

Songhai Alberta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every single staff member was polite, pleasant and greeting us with a smile. Pool was very very clean as well as the whole establishment.
Stayed 3 nights in Aug 2025

6/10 Okay

Ashley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was gorgeous and very peaceful. The staff however always seemed put out when you asked for something. Except the front desk, they were exceptionally kind everytime we went to them. But all the bartenders seemed bothered when you went up to order something. The beach was so pretty and the resort was about 20 minutes from plenty of fun shopping and other nice restaurants.
Stayed 4 nights in Aug 2025

10/10 Excellent

Matthew Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very quiet. The beach is just across the street and not a lot of people.
Stayed 4 nights in Aug 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing-special shout out to: Jason, Tammy, Annika and Lynette. Property was beautiful and lush. Both the pool and the beach were absolutely amazing. Food was always great and consistent. We’ll definitely be coming back! Overall, a great experience and would strongly recommend. Everyone’s friendly and the property is outright beautiful.
Stayed 4 nights in Aug 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my wife have been all over the world but we found this hidden paradise gem and we couldn’t have asked for anything more . The staff are exceptional people and will cater to any needs you have or advice on anything in the area . The facilities are absolutely relaxed and the pool area is very amazing . They also have great entertainment every single night . It’s not a big hotel club scene so don’t expect that but just relaxing and enjoying the amazing food and the chefs showcase was beyond our expectations . The jungle bungalows are so amazing it’s 2 stories up so you feel like your floating on your balcony . Overall is a 10/10 on everything we didn’t encounter one single thing that we didn’t like to be honest . It’s not the place it’s the people and these people are about the best and kindest on this planet . Enjoy .
View from balcony deck
Ocean private beach and bar restaurant
Best sunsets
Beach area just part of it
Stayed 4 nights in Aug 2025

10/10 Excellent

Ariagna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⸻ “Beautiful property! It truly feels like you are surrounded by nature — quiet, romantic, and perfect for relaxing. The service and food are excellent. Breakfast could be improved since it’s always the same, but they do have a nice coffee bar and mimosas! The Chef is so dedicated to sharing the best of their culture that it feels like having your own personal chef. I can’t wait to come back! And the beach… ahhhh, simply the best. They also offer a 6-hour catamaran trip that you will absolutely love.”
Stayed 5 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The atmosphere is calm, the cottages are comfortable and private, the staff is friendly and efficient, and the beach is private and beautiful. We plan to go back at least once a year!
Stayed 5 nights in Aug 2025

10/10 Excellent

Gracie

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved this resort! Quiet,
Stayed 5 nights in Jul 2025

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I would highly recommend staying here, especially if you are looking to relax. Staff is very friendly and more than willing to help you if needed. The room was okay, comfortable enough. Daily restock for bottled water. Take it with you so they’ll restock and you’ll have extra. The beach is down a little path and across the street, takes less than 5 minutes to get there. It was clean, with chairs/cabanas available. The pool is very nice too, and it has a swim-up bar/live entertainment some nights. For breakfast and dinner, there’s a buffet and the food there is just okay. For lunch, there’s a restaurant at the resort and one on the beach, which were way better than the buffet in my opinion. You HAVE to go to the Chef’s showcase and the Lotus Leaf. Those dinners were our favorite, and the resort even made reservations for us. They have all-day coffee too. I would skip their special occasion dining opportunities, wasn’t worth the price I paid. There’s a gift shop, but I found better souvenirs at the airport since we didn’t really shop elsewhere. We spent 5 full days here and didn’t do any excursions, which we were just fine with. It was nice to just “be” for a while and that’s exactly what I got out of this trip. You’ll be spending a lot of time outdoors, so plan accordingly. It’s a peaceful time with not much to do. Make sure you bring bug spray and put it on every single day, even if you think it’s not working.
Stayed 7 nights in Aug 2025

10/10 Excellent

Montgomery

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this resort was amazing, the food, the private beach, and most importantly the staff, never felt so welcome at a resort, great resort!
Stayed 5 nights in Aug 2025

8/10 Good

Vernon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and beautiful tropical paradise. Loved the pool area and the breakfast buffet was delicious. Beach area is wonderful with tons of activity options, vendors are available but not pushy. Service was mostly great, big shout to Shirlene, Navado, Cash and Travis as particular standouts throughout our stay. Rooms are so nice and beds are super comfy. Would definitely return and suggest to our friends. If you want a smaller all-inclusive with a quieter, more romantic atmosphere, this is the spot.
Special decor for our Anniversary
Anniversary decor
Bathroom
Towels
Stayed 4 nights in Jul 2025

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