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EAST, Miami

4.5 out of 5.0

EAST, Miami

4.5 out of 5.0

Recent guest reviews

Poor attention to detail for a nice hotel. The room was not cleaned 2 out of the 3 days we stayed there. We had to call multiple times to get it cleaned.

Hotel is very beautiful second time staying here and I loved it

Unconventional bathroom/toilet setting without door.

Modern hotel with some neat features. Conveniently situated next to metro mover.

Great weekend getaway. Shopping, fine dining and nightlife readily available!

Excellent location, elegant room Needs more vegetarian options on room service menu. Enjoyed access to shops restaurants and Sugar lounge

The bed was uncomfortable I woke up in a puddle of sweat every day

The hotel was beautiful. The staff very friendly. 10/10!

Very nice hotel. Extremely attentive staff. Good location.

It seemed as if the hotel was more concerned with the night club patrons rather than the hotel guests. Every night when we got back to the hotel from dinner it was a task to get to our room. There was a line to get to the elevators and it was everyone going to the night club. We ended up having to be just rude in order to get on the elevator to get to our room. Also we had to call room service to get our room cleaned and get fresh towels.

One of the best hotels that I have been visited. Excelent service, very nice roof top (Sugar) and perfect location! 100% recommended

Celebrated 30th birthday from 9/14 - 9/18. 3 rooms on the 28th floor. Staff was always very cordial. Worst of the experience was the Steak Milanese from in-room dining.

Hotel was great from the rooms to the amentities offered! The restaurant was nice as well but just be prepared to pay a a lot for parking!

First night had me speechless, making 100 videos on Instagram. Then my stay got better and better once I ran into a few celebrities. East, Miami was the greatest place place I've ever been to on vacation. I don't think I'll ever stay anywhere else when visiting Miami.

Staff helped us celebrate getting married gave us a free glass of wine gave incredible service. The staff responded to every call quickly for example bringing toothpaste when we forgot it. It rained so we were limited to the brickell city center and stepped out for about an hour no more than that and they had cleaned the room in that time. Also, My wife inspects every inch of the room especially the bed before she settles in. She who can be difficult loved how clean the room and sheets were. We would love to stay here again and recommend it to those who are considering it.

The stay was the best me and my wife ever could have imagined!! A most

This is a hotel right next door to the new Mall within easy diving distance to most sights, tho' valet parking is $40 a night. The hotel rate included continental breakfast which got a bit boring after a couple of days. The restaurant serves very good food but is pricey. A few problems the staff are aware of: the lighting in the bedrooms is really subdued and so reading/doing any work is a challenge! The elevator is neat allowing you to have an elevator go directly to your floor- until you have people wanting to visit the top floor bar. A couple of times I found myself sharing my 'private' elevator with non hotel guests who could be anyone. Defeats the security. Make sure you give adequate notice when you want your car or else you could be waiting 20 minutes outside in the heat! Roberto and Ivana were responsive to criticisms and took feedback in the spirit it was intended. Made all the difference to my stay.

788 Brickell Plaza Miami FL

Hotel highlights

  • Walking distance to Brickell City Centre and Downtown Miami Shopping District
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • 4 outdoor pools

Located in Brickell, EAST, Miami is adjacent to Brickell City Centre with other popular attractions like American Airlines Arena within a couple of miles (3 km). This 352-room, 4.5-star hotel welcomes guests with 4 outdoor pools, 2 restaurants, and a 24-hour fitness center. It's connected to a shopping center in central Miami and also close to Florida Grand Opera.


Dining

Enjoy dining at Quinto La Huella, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, get a quick energy boost at the coffee shop/café, and chat with other guests at the free manager's reception. Start each morning off right with continental breakfast served for a fee.


Rooms

Guests can expect to find 50-inch a flat-screen TV with cable channels and pay movies, along with free WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a rainfall showerhead, a hair dryer, and designer toiletries. Other standard amenities include a furnished balcony, a tablet computer, and an iPod dock.


Property features

Guests staying at EAST, Miami enjoy access to 4 outdoor pools, a 24-hour fitness center, and a spa tub. Valet parking is available for USD 45.00 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and conference space.

Room options

Junior Residence Suite

King 1 | Sleeps 3

Corner King

King 1 | Sleeps 3

Bay King

King 1 | Sleeps 3

Two Bedroom Residence

King 1 | Sleeps 5

Guest reviews for EAST, Miami

Everyone (21)
5
Everyone

By on Jun 11, 2019

Review comment responded on Jun 11, 2019

Thank you for choosing us to be a part of your Miami experience. Very glad to know you enjoyed your stay.

5
Everyone

By on May 13, 2019

Review comment responded on May 13, 2019

Thank you for staying with us. We appreciate your rating and will be looking forward to seeing you again soon.

2
Everyone

Poor attention to detail for a nice hotel. The room was not cleaned 2 out of the 3 days we stayed there. We had to call multiple times to get it cleaned.

By on Dec 13, 2018

Review comment responded on Dec 14, 2018

We appreciate your feedback and we’re sorry to hear of your experience., We truly apologize and will review on the specific circumstances (cleaning services are scheduled between 9am - 5:30pm) as it might be due to your room slated towards the end timeframe that might have given you that impression. We would love to see you again when your future plans include Miami, and coordinate your preferred cleaning time, so you can guarantee a smooth experience.

5
Everyone

Hotel is very beautiful second time staying here and I loved it

By on Dec 12, 2018

Review comment responded on Dec 13, 2018

Thank you for your wonderful comments on your recent stay. We really appreciate your preference and feedback.

3
Everyone

By on Dec 4, 2018

Review comment responded on Dec 5, 2018

Thank you for choosing our property for your stay. We appreciate your stay and feedback.

5
Everyone

Unconventional bathroom/toilet setting without door.

By , from TEL AVIV on Sep 29, 2018

Review comment responded on Sep 29, 2018

We appreciate your feedback. Indeed our units are featuring modern designs with blending of spaces. However, all bigger tier corner and bay units have full bathroom and bathtub separation.

5
Everyone

Modern hotel with some neat features. Conveniently situated next to metro mover.

By on Sep 20, 2018

Review comment responded on Sep 21, 2018

We appreciate your comments and your preference in our property. Very glad to know you had a wonderful time.

5
Everyone

Great weekend getaway. Shopping, fine dining and nightlife readily available!

By , from San Juan on Aug 20, 2018

Review comment responded on Aug 20, 2018

Thank you so much for your kind feedback. We appreciate your preference and are glad to hear that you enjoyed the entire Brickell City Centre complex.

5

great atmosphere, helpful friendly staff

Everyone

Excellent location, elegant room Needs more vegetarian options on room service menu. Enjoyed access to shops restaurants and Sugar lounge

By on Jul 18, 2018

Review comment responded on Jul 18, 2018

We appreciate your feedback and we were glad to know you enjoyed our location, service and culinary options. We will certainly look into expanding our vegetarian options.

1
Everyone

The bed was uncomfortable I woke up in a puddle of sweat every day

By , from toronto on Jul 16, 2018

Review comment responded on Jul 16, 2018

We are very sorry to hear of your Experience and saddened to hear that our carefully selected company wide mattresses were uncomfortable for you. We do understand that comfort levels vary between guests and the mattresses we have chosen are a converging medium for our guest preferences.