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The Palazzo Las Vegas

5.0 out of 5.0

Recent guest reviews

Upon entering the hotel it was an experience. Every detail was breathtaking. The Bella Suite was spacious with a beautiful view!

Spacious hotel suite with comfortable bed and sitting area. Friendly staff. Quiet.

We go to Vegas most New Years and so far the Venetian/Palazzo has not let us down

Coffee shop and cigarette stand staff Was really bad

As always we had a great time while staying at the hotel, best location, family friendly, great staff

Very nice time. In suite dining is excellent. Terrific restaurants and entertainment everywhere. Shopping is right on site and close to Wynn golf course and property.

The rooms are spacious and well maintained, hotel staff is great, the valet is free and theres ample self parking in the hotel.

We paid a premium to stay at this hotel during NYE (the room rate was crazy expensive per room and we had two rooms. We stayed at the Palazzo for 4 nights so it was pricey$$$$.) Now, when I spend that kind of money on a hotel room, I expect a certain level of cleanliness and amenities. And I didn't receive that. First off....no mini fridge to keep my foods cold, no toothbrushes, no coffee machine. I know this is a Vegas thing because even my local Motel 6 offers all these amenities but it still rubs me raw. Water cups in room 1 was missing when we got there. The Heat/AC control in room 2 was busted and the buttons were not working. Freezed our butts off the first night. Automatic blind/curtain controls didn't close the blinds all the way. I had to use one of their chairs to manually pull the curtains closed by hand. AND, here's the kicker. Our entire family got stuck in their elevators...on TWO separate occasions. (my husband got stuck by himself on Day 1 and my kids and I got stuck on Day 3. Fix your dang elevators! Good thing none of us are claustrophobic. We did get a Food and Beverage comp of $250 credit but the elevator thing is simply ridiculous.

We have two kids. There is no extra charge for kids, and great size suit room. If you want avoid casino for kids, take the escalator next loby.

i would like to recommend this hotel to my friends. It has a great atmosphere and location. It provides all facilities that you need such as restruarnt and shopping 😘. i wool go back to the same hotel next time

Great staff at the casino. Room was so spacious and luxurious

My experience with the front staff was what causes a really poor rating. Upon my arrival I was very poorly greeted by a check in staff member by the name of Adrienne working under the supervision of manager Brittany. She sounded and had the demeanour of a border offficer. It was Christmas Day and she barely even looked at me and did not wish a merry Christmas. She was rude and curt and it was a horrible experience. I actually mentioned that it is my second return to the palazzo and she didn’t seem to care. Zero customer service. She said there is a frost fee but didn’t explain anything. All other checkin counters are ere showing a map of the hotel. She showed nothing. I was very surprised. A room was prebooked by the guest relations manager Silvia. Adrienne said that it wasn’t ready. When asked when it would be ready she said any time between 1pm and 6pm. Didn’t tell us where we could drop bags. When I told her I have 2 elderly parents she just shrugged. I asked to speak with her manager and told the manager that his person is not fit for customer Serivice. Manager then was able to give me another room immediately. It was very disappointing to be greeted by someone like that on Christmas Day. The rooms where not stocked. But they were comfortable. We asked for extra duvet which took 2.5 hours to deliver. I would not stay at this hotel again. However if I was greeted nicely and treated with respect and kindness, it would have changed my view of the entire trip.

Room was ready upon arrival, even though it was a few hours prior to check-in. Staff was very friendly and we were in our room within minutes. The room itself was the nicest room I’ve ever walked into. Beautiful, cozy, and very spacious.

Room was great, got a good view of the strip. Sitting area allow us to spread out and feel very comfortable. Electric curtains was cool. A couple of things didn't work properly, otherwise it was perfect. - TV in bathroom couldn't turn on - drapery didn't close completely, need a manual pull to close them - sofa bed didn't have blanket, closet didn't have any extra pillow or blanket either

Love the hotel, not too big and easy to go anywhere.

Excellent hotel complex! Great shops, restaurants and nice to be connected to the Venetian complex. We loved the guest services lady who assisted us with all our events. Thank you for our wonderful experience!

Comfortable and modern room. Excellent cleaning staff. Great views of Las Vegas strip. Many shops and restaurants, especially when you include the Venetian and Wynn. Overall, an excellent hotel/casino for the price.

This hotel is close by everything I highly recommend it

Very good hotel. I want to go again! Room was very clean and comfortable!

The hotel is amazing by itself , good location , amazing rooms , clean and all but i was not saticfied with the service i received from the hotel staff. It feels like they dont care about customers and customer service. Example , the room were missing wine opener and i called to ask for it and it took 2 hours to get it. Comparing to other hotels and resorts when asking For service palazzo staff need to work on that better.

3325 Las Vegas Blvd. South Las Vegas NV

Hotel highlights

  • Walking distance to Fashion Show Mall
  • Free valet and self parking
  • Onsite dining
  • Spa

Located in Paradise within a short walk of Fashion Show Mall, The Palazzo Las Vegas is within 2 miles (3 km) of other popular sights such as Las Vegas Convention Center. This 3066-room, 5-star resort has 11 outdoor pools along with a full-service spa and a casino. University of Nevada-Las Vegas and Thomas and Mack Center are also near this Las Vegas resort.


Dining

This resort is home to 20 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the 7 coffee shops/cafés. For your convenience, breakfast is available for a fee.


Rooms

All 3066 air-conditioned accommodations feature living rooms. Guests can expect WiFi, wired Internet, and 42-inch LCD TVs with cable channels and pay movies. Beds are dressed in premium bedding and bathrooms offer free toiletries and bathrobes. Minibars, free newspapers, and safes are also standard.


Property features

The Palazzo Las Vegas features a full-service spa, 11 outdoor pools, and a casino. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for USD 8.50 per person one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury resort include a nightclub, a fitness center, and a spa tub.

Room options

Bella 2 Queens Suite

Queen 2 | Sleeps 4

Prestige Bella 2 Queens Suite

Queen 2 | Sleeps 4

Siena Suite

King 1 | Sleeps 4

Bella 2 Queens View Suite

Queen 2 | Sleeps 4

Guest reviews for The Palazzo Las Vegas

Everyone (232) Couples (387) Business (84) Family (96) Other (37) Friends (142)
5

stunning elegance

Everyone

Upon entering the hotel it was an experience. Every detail was breathtaking. The Bella Suite was spacious with a beautiful view!

By , from Los Angeles on Jan 16, 2018

5

great stay on the strip

Everyone

Spacious hotel suite with comfortable bed and sitting area. Friendly staff. Quiet.

By , from cincinnati on Jan 12, 2018

5

new years at the palazzo

Everyone

We go to Vegas most New Years and so far the Venetian/Palazzo has not let us down

By , from Washington, D.C. on Jan 10, 2018

4

staff issues

Everyone

Coffee shop and cigarette stand staff Was really bad

By , from los angeles on Jan 9, 2018

5

love everything about the hotel ❤️

Everyone

As always we had a great time while staying at the hotel, best location, family friendly, great staff

By , from honolulu on Jan 9, 2018

5

very plush suite and great vegas resort property

Everyone

Very nice time. In suite dining is excellent. Terrific restaurants and entertainment everywhere. Shopping is right on site and close to Wynn golf course and property.

By , from baltimore, MD on Jan 9, 2018

5

first class hotel and well maintained

Everyone

The rooms are spacious and well maintained, hotel staff is great, the valet is free and theres ample self parking in the hotel.

By , from miami on Jan 8, 2018

3

good location but needs work (engineering dept).

Everyone

We paid a premium to stay at this hotel during NYE (the room rate was crazy expensive per room and we had two rooms. We stayed at the Palazzo for 4 nights so it was pricey$$$$.) Now, when I spend that kind of money on a hotel room, I expect a certain level of cleanliness and amenities. And I didn't receive that. First off....no mini fridge to keep my foods cold, no toothbrushes, no coffee machine. I know this is a Vegas thing because even my local Motel 6 offers all these amenities but it still rubs me raw. Water cups in room 1 was missing when we got there. The Heat/AC control in room 2 was busted and the buttons were not working. Freezed our butts off the first night. Automatic blind/curtain controls didn't close the blinds all the way. I had to use one of their chairs to manually pull the curtains closed by hand. AND, here's the kicker. Our entire family got stuck in their elevators...on TWO separate occasions. (my husband got stuck by himself on Day 1 and my kids and I got stuck on Day 3. Fix your dang elevators! Good thing none of us are claustrophobic. We did get a Food and Beverage comp of $250 credit but the elevator thing is simply ridiculous.

By , from Portland, OR on Jan 7, 2018

5

good size room for family

Everyone

We have two kids. There is no extra charge for kids, and great size suit room. If you want avoid casino for kids, take the escalator next loby.

By , from San Francisco on Jan 6, 2018

5

fatntastic hotel

Everyone

i would like to recommend this hotel to my friends. It has a great atmosphere and location. It provides all facilities that you need such as restruarnt and shopping 😘. i wool go back to the same hotel next time

By on Jan 4, 2018