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Hotel Casa Palopó - Relais & Chateaux

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Photo gallery for Hotel Casa Palopó - Relais & Chateaux

Suite (Santa Catarina Master) | View from room
Creator video - submitted by Elena Taber
Fireplace
Santiago Junior Suite | Premium bedding, minibar, in-room safe, individually decorated
Suite (Toliman) | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi

Explore the area

View in a map
Kilometro 6.8, Carretera a San Antonio Palopó, Santa Catarina Palopo, Solola, 7011
  • Place, Lake Atitlán
    ‪2 min walk‬
  • Place, Santa Catarina Palopo Church
    ‪16 min walk‬
  • Place, Pintando Santa Catarina Palopó
    ‪2 min drive‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪122 min drive‬

Room options

View all photos for Cerro de Oro Grand Master Suite

Premium bedding, minibar, in-room safe, individually decorated

Cerro de Oro Grand Master Suite

  • Sleeps 2
  • Free WiFi

View all photos for Junior Suite (San Pablo)

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite (San Pablo)

  • Sleeps 2
  • Free WiFi

View all photos for San Francisco Superior

Premium bedding, minibar, in-room safe, individually decorated

San Francisco Superior

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room (San Marcos)

Deluxe Room (San Marcos) | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room (San Marcos)

10.0 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 161 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room (San Juan)

Deluxe Room (San Juan) | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room (San Juan)

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room (San Lucas)

Deluxe Room (San Lucas) | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room (San Lucas)

  • Lake view
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite (San Pablo)

Junior Suite (San Pablo) | View from room

Junior Suite (San Pablo)

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Santa Catarina Master)

Suite (Santa Catarina Master) | Premium bedding, minibar, in-room safe, individually decorated

Suite (Santa Catarina Master)

  • Lake view
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Atitlan Master)

Suite (Atitlan Master) | View from room

Suite (Atitlan Master)

  • Lake view
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (San Antonio)

Suite (San Antonio) | Premium bedding, minibar, in-room safe, individually decorated

Suite (San Antonio)

9.0 out of 10
Wonderful
(2 reviews)
  • Lake view
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Toliman)

Suite (Toliman) | Premium bedding, minibar, in-room safe, individually decorated

Suite (Toliman)

  • Lake view
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for San Rafael Deluxe

San Rafael Deluxe | Premium bedding, minibar, in-room safe, individually decorated

San Rafael Deluxe

10.0 out of 10
Exceptional
(1 review)
  • Partial lake view
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Santiago Junior Suite

Santiago Junior Suite | Premium bedding, minibar, in-room safe, individually decorated

Santiago Junior Suite

  • Mountain view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for San Francisco Superior

San Francisco Superior | Premium bedding, minibar, in-room safe, individually decorated

San Francisco Superior

  • Partial lake view
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for San Pedro Jr Suite

San Pedro Jr Suite | Premium bedding, minibar, in-room safe, individually decorated

San Pedro Jr Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Partial lake view
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for San Andres Deluxe

Premium bedding, minibar, in-room safe, individually decorated

San Andres Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • Partial lake view
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Santa Clara Suite

Santa Clara Suite | Premium bedding, minibar, in-room safe, individually decorated

Santa Clara Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Cerro de Oro Grand Master Suite

Premium bedding, minibar, in-room safe, individually decorated

Cerro de Oro Grand Master Suite

  • Lake view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Villa (Palopo)

  • Sleeps 6
  • 3 King Beds
  • Free WiFi

About the neighborhood

Santa Catarina Palopo

Pintando Santa Catarina Palopó is a short stroll from Hotel Casa Palopó - Relais & Chateaux, and other popular attractions like Church of Saint Francis are within a 10-minute drive. This 4-star hotel has 15 rooms and welcomes guests with 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Lake Atitlán - 2 min walk - 0.1 miles
  • Santa Catarina Palopo Church - 16 min walk - 0.9 miles
  • Pintando Santa Catarina Palopó - 2 min drive - 0.7 miles
  • Panajachel Municipal Market - 14 min drive - 3.8 miles
  • Church of Saint Francis - 14 min drive - 3.8 miles

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 134 min drive

Restaurants

  • ‪Restaurante El Cayuco - ‬8 min drive
  • ‪Crossroads Caffee - ‬8 min drive
  • ‪Restaurante El Atitlan - ‬8 min drive
  • ‪Delhi 6 - ‬8 min drive
  • ‪Circus Bar - ‬7 min drive

About this property

Hotel Casa Palopó - Relais & Chateaux

Hotel Casa Palopó - Relais & Chateaux features a full-service spa, an outdoor pool, and a gym. There's free parking, and an airport shuttle (available 24 hours) for USD 400 per vehicle roundtrip. The front desk has multilingual staff that can help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this adults-only hotel include free WiFi in public areas, a seasonal outdoor pool, and a library.
Guests can expect to find free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Balconies, minibars, and safes are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and manicures and pedicures.

Awards and affiliations

The property is a member of Relais & Chateaux.

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Hotel Atitlán
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9.2 out of 10, Wonderful, 812 reviews
$276 nightly
The price is $337
Jun 21 - Jun 22
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • 6.8 Palopó
  • Kinnik

Things to do

  • Boat tours
  • Designer stores
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Kayaking
  • Library
  • Outdoor pool
  • Shopping

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 2 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for USD 75.0 per day
  • Children younger than 10 are not permitted to stay at this adults-only property (only guests 10 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 400 per vehicle (roundtrip, maximum occupancy 4)
  • Rollaway bed fee: USD 75.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4 PM
  • Check-out: 2 PM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from January to December.
  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Hotel Casa Palopo Panajachel
Casa Palopo Panajachel
Hotel Casa Palopo Hotel
Hotel Casa Palopo Santa Catarina Palopo
Hotel Casa Palopo Hotel Santa Catarina Palopo

Frequently asked questions

Is a free cancellation option available at Hotel Casa Palopó - Relais & Chateaux?

Hotel Casa Palopó - Relais & Chateaux offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Casa Palopó - Relais & Chateaux?

As of Jun 5, 2026, prices found for a 1-night stay for 2 adults at Hotel Casa Palopó - Relais & Chateaux on Jun 8, 2026 start from $339, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hotel Casa Palopó - Relais & Chateaux?

This hotel is located in Santa Catarina Palopo, just steps from Lake Atitlán. You'll also find Panajachel Municipal Market and Casa Cakchiquel Arts Center within a short drive.

Is there parking available at Hotel Casa Palopó - Relais & Chateaux?

Yes, self parking is offered for free at the hotel.

Is there a spa at Hotel Casa Palopó - Relais & Chateaux?

There is a full-service spa available for guests to enjoy and services include facials, body scrubs, massages, and mani/pedis.

Are there luxury amenities available at Hotel Casa Palopó - Relais & Chateaux?

Yes, guests can indulge in luxuries such as an outdoor pool, a beachfront restaurant, and a full-service spa at this hotel.

Does Hotel Casa Palopó - Relais & Chateaux have a casino on the premises?

No, Hotel Casa Palopó - Relais & Chateaux doesn't have a casino.

Will I find an indoor pool at Hotel Casa Palopó - Relais & Chateaux?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 6:00 PM and the seasonal pool is normally open from January until December.

What do couples enjoy most about Hotel Casa Palopó - Relais & Chateaux?

This adults-only hotel offers plenty of amenities for couples including a beachfront restaurant, an outdoor pool, and proposal/romance packages.

Does Hotel Casa Palopó - Relais & Chateaux have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Casa Palopó - Relais & Chateaux have a restaurant with a breakfast menu?

Yes, Hotel Casa Palopó - Relais & Chateaux has 2 restaurants, and serves free continental breakfast each morning.

Will Hotel Casa Palopó - Relais & Chateaux allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Casa Palopó - Relais & Chateaux.

Does Hotel Casa Palopó - Relais & Chateaux have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Casa Palopó - Relais & Chateaux?

The closest major airport to Hotel Casa Palopó - Relais & Chateaux is Quetzaltenango (AAZ-Los Altos), which is about 27 mi away.

Are there rooms with balconies at Hotel Casa Palopó - Relais & Chateaux?

Yes, every guestroom at Hotel Casa Palopó - Relais & Chateaux comes with a balcony and some offer lake and mountain views.

Hotel Casa Palopó - Relais & Chateaux Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 199 out of 255 reviews
Rating 8 - Good. 29 out of 255 reviews
Rating 6 - Okay. 14 out of 255 reviews
Rating 4 - Poor. 6 out of 255 reviews
Rating 2 - Terrible. 7 out of 255 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Katherine

Great place t
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Ross

Liked: Cleanliness, amenities, property conditions & facilities
Rooms and property are beautiful
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Shelly

Liked: Cleanliness, amenities, property conditions & facilities
Attentive staff, charming hotel that has an amazing view!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Ran

Liked: Cleanliness, staff & service, amenities
Top notch trained staff, a real upscale experience A bit pricey but worth every penny
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, property conditions & facilities
Everything was great
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Amazing service. Staff went out of their way to take care of us.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love , an amazing place perfect museum was beautiful .
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful! The food was great, we were able to enjoy the pool at the villa, and the view was the best. The staff is friendly and very helpful. Great stay, we enjoyed the restaurant at the lake as well; very delicious and good cuts.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, warm and kind staff, beautiful place.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible hotel. Extremely attentive and helpful staff. Beautiful views. Overall, amazing accommodation.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing property with beautiful views & good food

Everything was incredible! I can’t wait to go back!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Fernando

Don’t stay @ room 4 it noisy and no cross ventilation, terrible stay right under restaurant, very noisy.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service from all the staff, very welcoming and private at the same time, to be calm and relaxed
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

penny

Liked: Cleanliness, amenities, property conditions & facilities
Simply the best! From the amazing,warm staff to the small details in the room to make me feel welcome and rested! The outdoor bath was so relaxing, along with the meditation kit, painting kit and the morning cacao boost! The pillows and bed were so comfortable as well. I loved everything!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sara Corenstein

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Dilayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience here is amazing. I will stay here again.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, nice views. Rooms are charming. Staff is friendly, however service is slow. Food at main restaurant is not good.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean and sparkling. Casa is a totally colonial experience with steps and cobblestones and the most amazing panoramic view of the Lake and three volcanoes.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

EUGENIA

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Fawzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with excellent service. All smiles with an exceptional view of the lake. Really deserved to be 5 stars.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great, had a lot of fun and everyone was helpful with planning my days. They also went out of their way to help out with weather conditions and others.
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

Masoud

Disliked: Cleanliness, amenities
Good location. Beautiful property. Really bad continental breakfast. Extremely overpriced food at the restaurant. Food quality is not good. Not many restaurant options around. Very dirty hot tub.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

JAIME

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This peace is beautiful. Super friendly staff. The art, the food choices, the view of the lake. Simply perfect
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Alem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place I’ve stayed at in Guatemala such a great atmosphere and employees are so sweet and attentive!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late due to a lot of traffic, the hotel was able to accommodate with a lovely dinner for us and remain open. Beautiful location and great staff.
Stayed 2 nights in Mar 2025

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