It does not rate a 3 star. 2 star perhaps. The hotel must be quite elegant in its prime but is old now. Much of the furnishing needs update but they do try to keep it clean and the housekeeping staff is very friendly. Can say the same for the reception. It is conveniently located just 2 min walk ...
New hotel, very clean, digital access key, walking distance to shops, restaurants and other point of interest. Restaurant owned and managed by Marco the well known celebrities chef. I love the hotel and will definitely come back !
I was attending a conference at the ICC and found the Copthorne a great value. I opted for a superior room that came with breakfast and free internet. Very comfortable room, lovely staff, and clean, updated hotel. My room was a bit noisy with the traffic noise, but with the windows closed not too ...
The room was lovely, large, and clean. Everything was perfect, except couldn't get the air condition to work. It got extremely warm in the room, so we just opened the windows and wore less to sleep in. Since we only stayed one night we decided not to make a big deal about it. The staff was great, ...
I picked this hotel because i like a view with my room and a contemporary look and trendy feel - the hotel did not disappoint. With comfort in mind, I booked a business-class room with breakfast included. Pros: Front Desk staff were extremely helpful - especially upon check-in. My airline had lost ...
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Nice recent refurbishment, responsive staff, quiet room, all I could have asked for except...I paid for the broadband "special" to be able to use in-room internet and have unlimited movies, but the the movies never worked, and the staff were helpless in trying to address the problem during my entire stay. Really surprised that the hotel would be unable to come up with a fix but I must say the staff were very apologetic.
The hotel was great value for money not least because a continental breakfast was included in the room rate. I appreciated the fact that coffee, tea and hot chocolate drinks plus apple and orange juice was available free of charge twenty four hours a day. The room and bed were very comfortable but for me the highlight were the interactions with the friendly staff on reception.
I was attending a conference at the ICC and found the Copthorne a great value. I opted for a superior room that came with breakfast and free internet. Very comfortable room, lovely staff, and clean, updated hotel. My room was a bit noisy with the traffic noise, but with the windows closed not too bad. One caution: no air conditioning, so would avoid in the summer.
-Great location (at BHI train station x BHX airport) -lovely, clean, very quiet rooms -windows (balcomy doors) you can OPEN for real fresh air (LOVE That!) -free shuttle <--> BHX (though you don't need it unless luggage is a hassle) == Such a great location (Birmingham is a great city, even for a short visit!) and such a nice convenient hotel that I actually look forward to having to stay overnight there before my next 6am departure flight from BHX.