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Residence Inn by Marriott Jacksonville Downtown

Property class: 3

Choose dates to view prices

Photo gallery for Residence Inn by Marriott Jacksonville Downtown

BBQ/picnic area
Coffee/tea maker, dining tables
Lobby
Reception
55-inch LED TV with cable channels, TV, Netflix

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
357 OAK STREET, Jacksonville, FL, 32204
  • Place, Prime F. Osborn III Convention Center
    ‪6 min walk‬
  • Place, Five Points Shopping Center
    ‪9 min walk‬
  • Place, Times-Union Center for the Performing Arts
    ‪18 min walk‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, individually furnished, desk

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Suite, 1 Bedroom

Premium bedding, in-room safe, individually furnished, desk

Basic Suite, 1 Bedroom

9.4 out of 10
Exceptional
(22 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, in-room safe, individually furnished, desk

Studio, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(27 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Coffee/tea maker, dining tables

Studio, Multiple Beds

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Premium bedding, in-room safe, individually furnished, desk

Suite, 1 Bedroom (Hearing Accessible)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Coffee/tea maker, dining tables

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Premium bedding, in-room safe, individually furnished, desk

Suite, 1 Bedroom (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Coffee/tea maker, dining tables

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Coffee/tea maker, dining tables

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, individually furnished, desk

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, in-room safe, individually furnished, desk

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, individually furnished, desk

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Jacksonville

Located in Downtown Jacksonville within 2 miles (3 km) of Edward Waters College, Residence Inn by Marriott Jacksonville Downtown is within a few miles (5 km) of other popular sights such as VyStar Veterans Memorial Arena. This 135-room, 3-star hotel has free breakfast, an outdoor pool, and a 24-hour gym.

What's nearby

  • Prime F. Osborn III Convention Center - 6 min walk - 0.4 miles
  • Five Points Shopping Center - 9 min walk - 0.5 miles
  • Riverside Park - 11 min walk - 0.6 miles
  • Cummer Museum of Art and Gardens - 12 min walk - 0.7 miles
  • Times-Union Center for the Performing Arts - 18 min walk - 1.0 mile

Getting around

  • La Villa Station - 13 min walk
  • Jacksonville Station - 14 min drive
  • Jacksonville International Airport (JAX) - 21 min drive

Restaurants

  • ‪Arepa Please - ‬5 min walk
  • ‪Chipotle Mexican Grill - ‬8 min walk
  • ‪Panda Express - ‬8 min walk
  • ‪Hawkers Asian Street Fare - ‬13 min walk
  • ‪Jersey Mike’s - ‬7 min walk

About this property

Residence Inn by Marriott Jacksonville Downtown

At Residence Inn by Marriott Jacksonville Downtown, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for USD 12.00 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
Guests can expect to find free WiFi and 55-inch LED TVs with cable channels and Netflix. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Dining areas, sitting areas, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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  • Pet friendly
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May 21 - May 22
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 150 per accommodation, per stay
  • Dogs and cats only
  • 2 total (30 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 12.00 per night
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and mobile payments. Cash is not accepted. 
  • Mobile payment options include: Apple Pay.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

By Marriott Jacksonville
Residence INN Jacksonville Downtown
Residence Inn by Marriott Jacksonville Downtown Hotel
Residence Inn by Marriott Jacksonville Downtown Jacksonville

Frequently asked questions

Is free cancellation available at Residence Inn by Marriott Jacksonville Downtown?

Residence Inn by Marriott Jacksonville Downtown offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Residence Inn by Marriott Jacksonville Downtown?

As of Apr 27, 2026, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Jacksonville Downtown on May 10, 2026 start from $192, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Residence Inn by Marriott Jacksonville Downtown?

This hotel is situated in Downtown Jacksonville within a short 19-minute walk of Times-Union Center for the Performing Arts and also 14 minutes on foot from Cummer Museum of Art and Gardens. You'll also find VyStar Veterans Memorial Arena and EverBank Stadium within a short drive.

Is there parking available at Residence Inn by Marriott Jacksonville Downtown?

Yes, uncovered parking is offered for USD 12 per night. Wheelchair-accessible parking is also available for guests.

Does Residence Inn by Marriott Jacksonville Downtown include a casino on the premises?

No, Residence Inn by Marriott Jacksonville Downtown doesn't have a casino.

Is there an indoor pool at Residence Inn by Marriott Jacksonville Downtown?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 8:00 PM.

What do couples enjoy most about Residence Inn by Marriott Jacksonville Downtown?

Couples staying at this hotel will appreciate amenities like premium bedding and Netflix as well as an outdoor pool.

Does Residence Inn by Marriott Jacksonville Downtown have a hot tub?

No, this hotel doesn't have a spa tub.

Does Residence Inn by Marriott Jacksonville Downtown have a restaurant that serves breakfast?

Residence Inn by Marriott Jacksonville Downtown offers free continental breakfast each morning though there is no restaurant.

Will Residence Inn by Marriott Jacksonville Downtown allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Residence Inn by Marriott Jacksonville Downtown for a fee of USD 150 per accommodation, per stay.

Does Residence Inn by Marriott Jacksonville Downtown have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Residence Inn by Marriott Jacksonville Downtown?

The closest major airport to Residence Inn by Marriott Jacksonville Downtown is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is 19.2 mi away (26 minutes by car). Another top airport is Jacksonville International Airport (JAX), which is located 15.1 mi away (21-minute drive).

Are there rooms with balconies at Residence Inn by Marriott Jacksonville Downtown?

No, there aren't any guestrooms with balconies at Residence Inn by Marriott Jacksonville Downtown.

Residence Inn by Marriott Jacksonville Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 340 out of 412 reviews
Rating 8 - Good. 51 out of 412 reviews
Rating 6 - Okay. 11 out of 412 reviews
Rating 4 - Poor. 4 out of 412 reviews
Rating 2 - Terrible. 6 out of 412 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Dominick

Traveled with family and small children
Liked: Cleanliness, staff & service
Great place to stay, super clean and comfy beds. Great breakfast! Best place for the money
Stayed 1 night in Apr 2026

10/10 Excellent

Sudarshan

Stayed 1 night in Dec 2025

8/10 Good

Kimberley, Jacksonville

Liked: Cleanliness, amenities, property conditions & facilities
I would have given it a 5 but the staff wa arguing in the lobby. The hotel was great, the views was great and the room was clean!
Stayed 2 nights in Jan 2026

10/10 Excellent

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
Quiet rooms, staff was great. Rooms were everything I needed.
Stayed 1 night in Dec 2025

10/10 Excellent

Celia

Liked: Cleanliness, amenities, property conditions & facilities
very clean and comfortable! There was also lots of room!
Stayed 1 night in Dec 2025

10/10 Excellent

phillip

Stayed 2 nights in Jan 2026

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, large room, friendly staff.
Stayed 1 night in Jan 2026

10/10 Excellent

John

Stayed 2 nights in Dec 2025

10/10 Excellent

Thalia

Stayed 3 nights in Dec 2025

10/10 Excellent

Tamia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surrounding area feels safe. Back of the building scary
Stayed 2 nights in Jan 2026

10/10 Excellent

Satyanarayana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent and service was good
Stayed 2 nights in Dec 2025

10/10 Excellent

Pascal

Stayed 1 night in Dec 2025

10/10 Excellent

Alex

Stayed 1 night in Dec 2025

10/10 Excellent

kenneth, farmers Branch

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, peaceful, convenient, all perfect.
Stayed 2 nights in Dec 2025

10/10 Excellent

Simone Brianna

Stayed 1 night in Dec 2025

10/10 Excellent

Emily

Stayed 1 night in Dec 2025

10/10 Excellent

Malik

Stayed 1 night in Nov 2025

8/10 Good

Farhang

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
We enjoyed our stay except for the fact that the pool was closed.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
Very luxurious and the rooms are so quiet. Lots of storage room. Breakfast had a great selection.
Stayed 1 night in Dec 2025

10/10 Excellent

jim

Stayed 1 night in Dec 2025

10/10 Excellent

angela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Quiet rooms.
Stayed 1 night in Dec 2025

10/10 Excellent

Billy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Latoya

Traveled with group
Liked: Cleanliness, staff & service, amenities
Love it! I’ll definitely be back
Stayed 1 night in Dec 2025

10/10 Excellent

Felix

Stayed 2 nights in Nov 2025

6/10 Okay

Cheryl

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The check in experience kind of set a negative tone for the rest of our stay. The first time we stayed here, they were much friendlier and attentive. This time we were ignored completely until my husband spoke up. Then we were told we would have to wait while the computer turned on. Mind you, this was the afternoon.
Stayed 2 nights in Dec 2025