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Recent guest reviews

After a long hard day of traveling, Hyatt Place was just what we needed. A very nice and spacious room with comfortable beds. An adequate breakfast. Good coffee was always available. Checkout time was noon which accommodated a slow start in the morning. Overall, a very nice experience.

Staff members are so sweet and kind!

Breakfast was very limited

Excellent customer service, nice clean rooms and it is close to a lot of shopping and dining options.

Parking was safe and easy. The complimentary breakfast was excellent (eggs, bacon, bagels, fruit, juices, cereal, pancakes and good, hot, coffee). The 2 large queen beds were clean, comfy and seating area in the room was great. The property/room on the other hand is a bit dated, old, and in need of repair and upgrades. Shower head was beat, lighting in bathroom was dark and dingy, shower curtain need replacing. Again everything needs an up grade. The staff was basically, unwelcoming, little to no interaction. For example: As I am exiting the elevator, an employee is standing right in front of the elevator door and will not move to let me out. I have to step aside to let her in first. As a paid customer and as a senior citizen I thought it was very rude. The most conversation I had was when the cleaner lady wanted to know when we were leaving. This place get a solid 3 stars as the everything needs an upgrade especially the front desk staff.

The property itself is nice but I believe they allow pets … and I could definitely smell where it smelled like animal urine in the hotel and in my room my biggest issue that I have with staying here was that my car got vandalized I’ll drive a little BMW sports car and my emblem was completely trashed in the parking lot the morning that I left. Someone had taken spray paint and spray painted over it black and it just makes me sick to my stomach. It’s a nice facility the staff was very kind easy check in beautiful brown but the problem is it smells like animal feces and of course there is no security on the property for your vehicle.

Our Visit was only 1 night And they treat us so frendly Love i Will go back soon Thanks

Breakfast was good.

Clean, good breakfast and efficient staff.

Could use some cosmetic fixing

This is a very comfortable friendly and clean hotel. I would definitely stay again.

Staff was pleasant and helpful

Excellent location

This was my first time staying with Hyatt. The room layout was unique and I loved it

We recommend this is very best hotel so far since we have been traveling to so many regions in the USA.

I love the room and so clean but it was the bed for me! Was the best bed i ever slept in for a long time!! Best beds ever! Even though the room is very nice including the couch very spacious! Love the lay out! But only thing i wish they had is for you to have a way to warm food in your room like a microwave etc... Have a fridge but no food warmers only down side

Modern comfortable room, very good breakfast.

Duval Rd Jacksonville FL

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in North Jacksonville within a mile (2 km) of UF Health Hospital North, Hyatt Place Jacksonville Airport is within a few miles (5 km) of Oceanway Community Center. This 3-star hotel welcomes guests with 127 rooms and conveniences like a 24-hour gym, free in-room WiFi, and free self parking.


Dining

Free full breakfast is included with your stay and awaits you each morning. Enjoy a bite to eat at the hotel's bistro, or relax with a drink at the bar/lounge. Get a pick-me-up at the coffee shop/cafe.


Rooms

42-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms have hair dryers and designer toiletries. Sofa beds, sitting areas, and refrigerators are also standard.


Property features

At Hyatt Place Jacksonville Airport, guests have access to a 24-hour gym, free WiFi in public areas, and a business center. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a seasonal outdoor pool, express check-in, and express check-out.

Room options

Room, 1 King Bed with Sofa bed (High Floor)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 2 Queen Beds (& Sofabed)

2 Queen Beds | Sleeps 6

Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed)

2 Queen Beds | Sleeps 6

Room, 1 King Bed, Accessible (Roll-in Shower, Sofabed)

1 King Bed | Sleeps 4

Guest reviews for Hyatt Place Jacksonville Airport

Everyone (19) Couples (8) Family (16)
5
Family

After a long hard day of traveling, Hyatt Place was just what we needed. A very nice and spacious room with comfortable beds. An adequate breakfast. Good coffee was always available. Checkout time was noon which accommodated a slow start in the morning. Overall, a very nice experience.

By on Jan 12, 2023

5
Everyone

Staff members are so sweet and kind!

By on Jan 1, 2023

4
Family with small children

Breakfast was very limited

By on Dec 17, 2022

5
Family Family with small children Partner Couples

Excellent customer service, nice clean rooms and it is close to a lot of shopping and dining options.

By , from Columbus on Nov 30, 2022

3
Partner Couples

Parking was safe and easy. The complimentary breakfast was excellent (eggs, bacon, bagels, fruit, juices, cereal, pancakes and good, hot, coffee). The 2 large queen beds were clean, comfy and seating area in the room was great. The property/room on the other hand is a bit dated, old, and in need of repair and upgrades. Shower head was beat, lighting in bathroom was dark and dingy, shower curtain need replacing. Again everything needs an up grade. The staff was basically, unwelcoming, little to no interaction. For example: As I am exiting the elevator, an employee is standing right in front of the elevator door and will not move to let me out. I have to step aside to let her in first. As a paid customer and as a senior citizen I thought it was very rude. The most conversation I had was when the cleaner lady wanted to know when we were leaving. This place get a solid 3 stars as the everything needs an upgrade especially the front desk staff.

By on Sep 23, 2022

1
Family

The property itself is nice but I believe they allow pets … and I could definitely smell where it smelled like animal urine in the hotel and in my room my biggest issue that I have with staying here was that my car got vandalized I’ll drive a little BMW sports car and my emblem was completely trashed in the parking lot the morning that I left. Someone had taken spray paint and spray painted over it black and it just makes me sick to my stomach. It’s a nice facility the staff was very kind easy check in beautiful brown but the problem is it smells like animal feces and of course there is no security on the property for your vehicle.

By on Sep 22, 2022

5
Partner Couples

Our Visit was only 1 night And they treat us so frendly Love i Will go back soon Thanks

By on Sep 6, 2022

Review comment responded on Sep 12, 2022

We are so happy to know you had a great stay with us, thank you for the great comments. Have a wonderful day.

3
Everyone

By on Jul 10, 2022

5
Family

Breakfast was good.

By on May 30, 2022

5
Family

By on Apr 23, 2022

Hyatt Place Jacksonville Airport

14565 Duval Rd, Jacksonville, FL 32218
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