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Recent guest reviews

Got in at 10:30 after a long travel day and was able to get a delicious, hot dinner at the bar. The free breakfast was also great. Very much appreciated the free airport shuttle service as well. Room was large. Bed was very comfortable.

It was a pleasant stay. Hard to get to with all the road construction, but that isn’t the hotels fault. Our tv remote needed new batteries but, all in all, it was nice.

Good: Was very close to the airport, fast check in. Clean. Bad: the staff had no idea how to do anything other than use the computer to check people in. The manager even said this. Who also didn’t know how to do anything. The receptionists were also the ones to make the food. They had no clue how to do that. It took an hour and ten min to get avocado toast, a cheese pizza, a burger, a salad, a Cuban and one other thing. They apparently only had one oven to cook the food in. The breakfast was alright. Eggs were so bad, not sure if they were from a bag but they tasted like it. If I needed a place to stay in Jax by the airport for one night Id stay again but other than that I wouldn’t recommend this place for people looking to enjoy Jacksonville and all it has to offer. It’s about 35 min drive to the beach as well.

the room is very clean. we come back to a clean bed every night and the staffs are friendly.

Didn't request handicapped room. Bathroom floor had hair. Bathroom toilet looked to have cleaner of some sort around base that had not been cleaned up.

No hotel shuttle routinely available as with other airport airport hotels. Had to call for pickup.

Hotel room was a little outdated and dirty. Not the worst place I have stayed in, but have stayed in much better hotels in the same category. In my opinion the hotel wasn't as nice as what other reviewers had stated, but the rooms are very spacious. I do believe however there is a lot of wasted space and would be nice to have a microwave in the room. Beds were OK. Shower didn't drain, so you basically are in standing water during shower. Didn't complain as it was a very quick stay, just a quick nights sleep on the way to another state. Location is quiet, so that was nice.

My check-in service was disappointing.Also I didn’t appreciate having to pay for breakfast for my family. I will not return.

decent room. friendly service. clean. nice breakfast

Nice hotel. Needs microwave in room don’t like any survey that requires minimum comments

Was pleasantly surprised at how big the room was. We are a family of 4 and always cramped in hotels. This Hotel was perfect and comfortable I highly recommend a stay here.

Close to I-95 but was very quiet. Room was spacious and clean with amenities of more expensive hotels.

Duval Rd Jacksonville FL

Hotel highlights

  • Close to River City Market Place
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Northside within a mile (2 km) of River City Market Place, Hyatt Place Jacksonville Airport is within a few miles (5 km) of Oceanway Community Center. This 127-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's bistro, or relax with a drink at the bar/lounge. Get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.


Rooms

All 127 air-conditioned accommodations feature sitting areas. 42-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries. Sofa beds, refrigerators, and coffee makers are other standard amenities.


Property features

Guests staying at Hyatt Place Jacksonville Airport enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a business center, a seasonal outdoor pool, and express check-in.

Room options

Room, 2 Double Beds (High Floor)

2 Double Beds | Sleeps 6

Room, 2 Queen Beds, Accessible (Shower)

2 Queen Beds | Sleeps 6

Room, 1 King Bed, Accessible (Shower)

1 King Bed | Sleeps 4

Room, 1 King Bed with Sofa bed (High Floor)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Hyatt Place Jacksonville Airport

Everyone (33) Couples (29) Business (13) Family (28) Friends (3) Other (4)
5
Everyone

By on Dec 2, 2019

5
Families

Got in at 10:30 after a long travel day and was able to get a delicious, hot dinner at the bar. The free breakfast was also great. Very much appreciated the free airport shuttle service as well. Room was large. Bed was very comfortable.

By on Oct 23, 2019

4
Everyone

By on Oct 18, 2019

4
Families

It was a pleasant stay. Hard to get to with all the road construction, but that isn’t the hotels fault. Our tv remote needed new batteries but, all in all, it was nice.

By on Sep 24, 2019

3
Families Family with small children Friends Families

Good: Was very close to the airport, fast check in. Clean. Bad: the staff had no idea how to do anything other than use the computer to check people in. The manager even said this. Who also didn’t know how to do anything. The receptionists were also the ones to make the food. They had no clue how to do that. It took an hour and ten min to get avocado toast, a cheese pizza, a burger, a salad, a Cuban and one other thing. They apparently only had one oven to cook the food in. The breakfast was alright. Eggs were so bad, not sure if they were from a bag but they tasted like it. If I needed a place to stay in Jax by the airport for one night Id stay again but other than that I wouldn’t recommend this place for people looking to enjoy Jacksonville and all it has to offer. It’s about 35 min drive to the beach as well.

By on Sep 23, 2019

5
Family with small children

the room is very clean. we come back to a clean bed every night and the staffs are friendly.

By on Aug 14, 2019

2
Family with small children

Didn't request handicapped room. Bathroom floor had hair. Bathroom toilet looked to have cleaner of some sort around base that had not been cleaned up.

By on Jul 29, 2019

3
Everyone

No hotel shuttle routinely available as with other airport airport hotels. Had to call for pickup.

By on Jul 13, 2019

3
Families

Hotel room was a little outdated and dirty. Not the worst place I have stayed in, but have stayed in much better hotels in the same category. In my opinion the hotel wasn't as nice as what other reviewers had stated, but the rooms are very spacious. I do believe however there is a lot of wasted space and would be nice to have a microwave in the room. Beds were OK. Shower didn't drain, so you basically are in standing water during shower. Didn't complain as it was a very quick stay, just a quick nights sleep on the way to another state. Location is quiet, so that was nice.

By on Jul 8, 2019

4
Everyone

By on Jun 18, 2019

Hyatt Place Jacksonville Airport

14565 Duval Rd, Jacksonville, FL 32218
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