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Uncle Billy's Kona Bay Hotel

2.0 out of 5.0

Recent guest reviews

Room is big but a bit old, need to be updated. Location is perfect, just opposite the sea shore and near the farmers market, very convenience.

I paid 80$ more for a room than the standard price, and got into the room and it was completely flooded. Wet carpet and water all over the sink and carpet (room 1007) I asked for another room and they gave me a double bed (previous room was a single king) and over in the corner with no more view or anything. Basically a room half the value of the one I paid for, all because the room I PAID for was flooded with water all over the place. This was a complete waste of money and time and I will never stay here again.

Long time waiting for signing up (at midnight). Room I got was right on the street. Breakfast time is only till 9:00 (on Sunday). Overall - not one of the best. Can not recommand.

We arrived early for our check in and were pre checked in but then told that we needed to come back at 3 which was fine because we knew that was check in time. Fast forward to 3pm. Our rooms weren't ready. We waited an extra hour and a half for our room. We were tired and just wanted a shower. The guy was checking in on our rooms every few minutes but others were being checked in and given their rooms. So that was a little irritating. But once we got our rooms it was a nice stay overall. Not hugely fancy but good place to sleep. We were rarely in our room. Even with the mix up. I would stay here again.

Entry cards don’t work. Bugs and flies seen Curtains don’t close to avoid bright street light. Breakfast with stale and tasteless food. Not enough toilet space. Crummy smelly linens. Even the maintenance men is not happy about the place. Poor working AC & fridge so on & so forth. I missed my boat tour excursion as a result of my lock out.

The room was not clean and we bought a coconut candle to burn in our room to minimize the foul smell. Staff was very nice and it was close to the beach and shopping

Very poorly maintained and bad hotel. I would suggest that you not recommend this hotel. Thanks

Hotel badly in need of a complete makeover. First room I was offered had a terrible stench. Second room, the door had to be slammed to close it. But it is inexpensive....

The staff was very helpful, accommodating and friendly. The woman helping with the breakfast was very pleasant. Bed was very comfortable. Room was a bit out--dated and carpet a bit sticky. Great location. Pool was nice and just the right temperature. A good stay for the price paid. Marc

Check-in was quick. Thought everything was going good. Got to the room and noticed that the room was a non smoking room with king bed. We had originally booked a smoking room with king. Returned to the desk to change our room. Showed our booking documents stating king bed, smoking. S from Oregon said that there were no king bed smoking rooms in the hotel period. She gave us a key to another room and then said, "Is smoking really that important ". Her political views should not be presented during the conduct of her job. The room was very antiquated and is in dire need of updating. The screen doors to the balcony were not functional and need to be replaced with a system that works. I will never stay here again.

Stayed one night, wished we could have stayed longer!

The location is awesome, right across from the Kona Inn and all the nearby shops, bars, and restaurants. The hotel is older, but overall it is in pretty good shape. The woman who checked us in was very friendly and helpful. Really the only three things that prevented a 4 or 5 star review were that the wifi did not work at all in our room, they charge for parking (and there really is no alternative to just paying it), and the maid service was not very good (they didn't do anything other than make the bed, replace the towels, and empty the trash, and most days they didn't even put a new trash bag in the trash bins. Overall it was still a nice stay and I am happy with it for the price, but a little effort in these areas could make it a lot better.

1. Set me in wrong home one bed 2. 2nd room broke TV, no air, awlful shower/tub look badly scared to step in. Yellowish. 3. 3rd room no air conditioning, smells. 4. 4th room bugs, broken towel racks, cannot lock balcony door, couple days later no hot water. 5. 5th room - ok, only warm water, no balcony chairs. After so many complaints and change of rooms staff said they are aware of the problems with rooms trying to renovate. No signs indicate that. For the amount I paid I should have been comfortable with basics working. Outside grounds beautiful. Scared to go in pool bottom looks rip apart, peeling badly.

Only stayed one night on our way to somewhere else. Room smelled very musty and damp. Needs updating. Grounds are beautiful and staff very friendly. Nice breakfast.

This is great for really, really budget travelers who don't mind an older place with a lot of noise in the morning. There was a 3 inch gap under the door to our room so I was kind of worried about midnight creepy crawlies. I also felt that the breakfast is just not good at all. Everything was carbs, carbs, carbs...A boiled egg might be a nice addition, also the lady working it was quite rude. It is however very conveniently located in the town center so you could walk to many nearby bars, restaurants and shops.

Nice that it's downtown. They give you clean towel but no cleaning is done in the room and i had stuff taken from my bags.

I consider myself an easy going low maintenance traveler. It's a shame the room was so bad because the hotel staff is super friendly & it's in a great central location. Bottom line is the hotel needs a remodel, badly!!! Our room was pretty awful. I wasn't expecting much from the reviews but I was creeped out by the huge stains on the floor which looked like blood. The smell was a little musty but like I said, this place is old! We had a garden level which was easy but definitely ask for a second or third level if you want any breeze. Also, I booked a king but none of those were ready upon check in so we got 2 doubles. My boyfriend and I had our feet dangling off the bottom and were too cramped to get a good nights sleep. The breakfast buffet is simple but that's what I expected, it's not the Hilton. It would have been better in another room without the blood stained carpet, bigger bed, and breeze but we got what we got. Since they didn't have king beds available they said I could have checked for availability the next morning. However we didn't want to relocate all our stuff and wanted to get in with our day. Make it a quick stay and if you get room 1027 ask for a different room! It served its purpose for our quick 2 night barely in the room stay, but I'll definitely pay the extra $20-$30 for better accommodations next time!

the only nice thing about the room was the proximity to the ocean but if I looked 10 feet to the left there was a screaming homeless woman. I could over look that if the room was decent, which it wasn't. I understand that a hotel is older but there are little things that can be done to make it look decent like running a caulk line to hide the mold. the staff was SLOW and just going through the motions. I guess because this hotel is in the heart of Kona which is a prime location they do not think they need to make the rooms nice. Do not stay here. No worth the price!

as title. plus sand in sheets. changed room. water in shower running under tub causing stink

Room was adequate, kinda old and dingy but location is fantastic. Easy walk to everything. Breakfast is included. Price was affordable.

75-5739 Alii Dr Kailua-Kona HI

Hotel highlights

  • Walking distance to Hulihee Palace
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Outdoor pool

Located in Historic Kailua Village, Uncle Billy's Kona Bay Hotel is within a 5-minute walk of sights such as Hulihee Palace and Mokuaikaua Church. This 145 -room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi. Centrally located in Kailua-Kona, the hotel is also a short walk from Kailua-Kona Wharf and Hulihe‘e Palace State Monument.


Dining

Free continental breakfast is included with your stay.


Rooms

All 145 air-conditioned rooms feature balconies, refrigerators, and safes. Guests can enjoy free WiFi and cable TV. Bathrooms offer hair dryers and free toiletries.


Property features

Guests of Uncle Billy's Kona Bay Hotel enjoy an outdoor pool, free WiFi in public areas, and conference space. Self parking is offered for USD 5 per night. The 24-hour front desk has staff always at the ready. Additional amenities include laundry facilities and an ATM.

Room options

Superior Room

Full 2 | King 1 | Sleeps 4

Deluxe Room, Partial Ocean View

Full 2 | King 1 | Sleeps 4

Guest reviews for Uncle Billy's Kona Bay Hotel

Everyone (28) Couples (81) Business (6) Family (39) Other (33) Friends (12)
4
Everyone

Room is big but a bit old, need to be updated. Location is perfect, just opposite the sea shore and near the farmers market, very convenience.

By on Feb 16, 2018

2

watch out for flooded rooms

Everyone

I paid 80$ more for a room than the standard price, and got into the room and it was completely flooded. Wet carpet and water all over the sink and carpet (room 1007) I asked for another room and they gave me a double bed (previous room was a single king) and over in the corner with no more view or anything. Basically a room half the value of the one I paid for, all because the room I PAID for was flooded with water all over the place. This was a complete waste of money and time and I will never stay here again.

By on Feb 14, 2018

3

not a good experience.

Everyone

Long time waiting for signing up (at midnight). Room I got was right on the street. Breakfast time is only till 9:00 (on Sunday). Overall - not one of the best. Can not recommand.

By , from Israel on Feb 5, 2018

4

good but could be better

Everyone

We arrived early for our check in and were pre checked in but then told that we needed to come back at 3 which was fine because we knew that was check in time. Fast forward to 3pm. Our rooms weren't ready. We waited an extra hour and a half for our room. We were tired and just wanted a shower. The guy was checking in on our rooms every few minutes but others were being checked in and given their rooms. So that was a little irritating. But once we got our rooms it was a nice stay overall. Not hugely fancy but good place to sleep. We were rarely in our room. Even with the mix up. I would stay here again.

By , from Oregon on Feb 5, 2018

1

depleted hotel which needs major renovation

Everyone

Entry cards don’t work. Bugs and flies seen Curtains don’t close to avoid bright street light. Breakfast with stale and tasteless food. Not enough toilet space. Crummy smelly linens. Even the maintenance men is not happy about the place. Poor working AC & fridge so on & so forth. I missed my boat tour excursion as a result of my lock out.

By , from Wesland Michigan on Jan 30, 2018

2
Everyone

The room was not clean and we bought a coconut candle to burn in our room to minimize the foul smell. Staff was very nice and it was close to the beach and shopping

By on Jan 14, 2018

1

poorly maintained hotel. bathrooms are bad.

Everyone

Very poorly maintained and bad hotel. I would suggest that you not recommend this hotel. Thanks

By , from FL on Dec 26, 2017

2

probably a nice place in the 50s....

Everyone

Hotel badly in need of a complete makeover. First room I was offered had a terrible stench. Second room, the door had to be slammed to close it. But it is inexpensive....

By on Dec 1, 2017

4

review of uncle billy's kona bay hotel

Everyone

The staff was very helpful, accommodating and friendly. The woman helping with the breakfast was very pleasant. Bed was very comfortable. Room was a bit out--dated and carpet a bit sticky. Great location. Pool was nice and just the right temperature. A good stay for the price paid. Marc

By , from Boston, MA on Nov 18, 2017

2

wrong from the start

Everyone

Check-in was quick. Thought everything was going good. Got to the room and noticed that the room was a non smoking room with king bed. We had originally booked a smoking room with king. Returned to the desk to change our room. Showed our booking documents stating king bed, smoking. S from Oregon said that there were no king bed smoking rooms in the hotel period. She gave us a key to another room and then said, "Is smoking really that important ". Her political views should not be presented during the conduct of her job. The room was very antiquated and is in dire need of updating. The screen doors to the balcony were not functional and need to be replaced with a system that works. I will never stay here again.

By on Oct 31, 2017

Review comment responded on Nov 9, 2017

Aloha, and mahalo for staying with us at Kona Bay Hotel. We are very sorry to hear that your experience with our reception staff was less than exceptional. We try our hardest with each and every guest, to ensure that their experience is as pleasant as possible. Management has been informed of the incident you described, and the employee will be castigated accordingly. We are happy to note that we are currently in the process of renovating our rooms, and appreciate your understanding at this time.