We loved the cleanliness of the property, the staff was AMAZING, the guests were just as friendly, we loved the outdoor pool and hot tub area, the access to the beach was great, and the breakfast bar was out of this world! Just a couple of downfalls of the property would be that there was only ONE washer and dryer for the us to use which wasn't too convenient, our door to our room wouldn't latch we had to make sure we pulled/pushed it shut each time the door was opened, and the fridge situation was HORRIBLE. When we checked in the fridge was HOT, we contacted the front desk and was nearly immediately brought a new one. That fridge cooled but not cool enough to actually store perishable items. If we hadn't brought a cooler with us we would have lost our food for the week. All in all, this was an amazing trip for us! We had a wonderful experience down to the beach services employees! We can't wait to go back!
The staff was excellent. Hotel is very clean. Breakfast was good. View was awesome.
Great property.
Clean & up-to-date
This place is right on the ocean. Easy access to the beach. The staff is friendly and helpful. There breakfast is very good. The view from the room balcony was fantastic. Beautiful sunsets from the balcony. The hot tub was out of service. This was the only negative I found.
The staff were extremely helpful and friendly.
The staff here are excellent. The beachfront is awesome. Visit with Tony Poole at the bar, by the swimming pool. Best bartender in Orange Beach.
Very clean, staff was attentive in every way possible. Looking forward to our next visit this September.
Staff very friendly. Breakfast was great. Thankful for the ramp getting onto the beach.
We were fraudulently charged for an additional day. Management flippantly said they had a lot of new employees and unfortunately the agent sent the additional charge through erroneously and we would have to wait to have it refunded. This was an awful way to wrap up a wonderful vacation. The attitude from management was like pouring salt on the wound. They have lost faithful customers.
The room was very comfortable, bunks were great for the kids, staff were very helpful and friendly and the view from the dining room was fantastic. Despite Covid restrictions and jellyfish, our family had a wonderful time.
We had a great time staying at this hotel. It was very nice, and very clean. Breakfast was delicious. Pool and hot tub were an option if you didnt want to walk to the ocean which was very close. I definitely recommend staying here!
The hotel is in a perfect location on the beach. All of the staff were extremely kind. The hotel was very clean. The one big and important setback for me is the very high cost for a room with no view or balcony. I thought I was paying the near $500 a night for those things! I’m not here to give a negative review at all, but that did highly disappoint me!
Best Western Premier The Tides places you next to Gulf State Park and within 2 miles (3 km) of Catman Road Trailhead. This 86-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a gym.
At the end of the day, unwind with a drink at the bar/lounge.
43-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.
Built in 2016, the brand new Best Western Premier The Tides offers an outdoor pool, a gym, and free WiFi in public areas. Self parking is offered for USD 10 per night. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Other amenities at this beach hotel include a spa tub, a 24-hour business center, and a meeting room.
We loved the cleanliness of the property, the staff was AMAZING, the guests were just as friendly, we loved the outdoor pool and hot tub area, the access to the beach was great, and the breakfast bar was out of this world! Just a couple of downfalls of the property would be that there was only ONE washer and dryer for the us to use which wasn't too convenient, our door to our room wouldn't latch we had to make sure we pulled/pushed it shut each time the door was opened, and the fridge situation was HORRIBLE. When we checked in the fridge was HOT, we contacted the front desk and was nearly immediately brought a new one. That fridge cooled but not cool enough to actually store perishable items. If we hadn't brought a cooler with us we would have lost our food for the week. All in all, this was an amazing trip for us! We had a wonderful experience down to the beach services employees! We can't wait to go back!
The staff was excellent. Hotel is very clean. Breakfast was good. View was awesome.
Thank you for sharing your review of our hotel, Ivan. We are happy to know that you enjoyed our friendly staff, clean facilities, and delicious breakfast. We hope to welcome you back for another beautiful getaway soon!
Great property.
Melissa, thank you for sharing your review of our hotel. We are so happy to know that you enjoyed your stay. We hope you'll visit again soon!
Clean & up-to-date
Hey, Lori! We are so happy to know that you enjoyed your stay at our hotel. Thank you for your great feedback about our clean rooms. We look forward to welcoming you back in the future!
This place is right on the ocean. Easy access to the beach. The staff is friendly and helpful. There breakfast is very good. The view from the room balcony was fantastic. Beautiful sunsets from the balcony. The hot tub was out of service. This was the only negative I found.
Stanley, we appreciate you sharing a review of your recent stay at our hotel. Thank you for all of your kind feedback about our wonderful staff, delicious breakfast, and beautiful location. We hope to get the opportunity to welcome you back soon!
The staff were extremely helpful and friendly.
Thank you so much for taking the time to review your stay, Christine. We are so happy to hear that you enjoyed your stay with us. Please keep in touch and check out our Facebook and Twitter pages for a little slice of paradise wherever you are. Looking forward to seeing you again soon!
The staff here are excellent. The beachfront is awesome. Visit with Tony Poole at the bar, by the swimming pool. Best bartender in Orange Beach.
Thank you for taking the time to share your experience at our hotel. We are delighted to know that you enjoyed our terrific staff and beautiful location. We look forward to welcoming you back for another 5-star stay!
We are so happy that you enjoyed an excellent 5-star stay at our hotel. Thank you for sharing your review with us. We hope you'll return again soon!
We are grateful that you took the time out to leave us a review Heather. Your feedback helps us to improve service for everyone.