Best Western Premier The Tides

Hotel was great and the staff was wonderful in all aspects.room was clean and very well kept property,will defiantly stay again and again .10 out of 10 stay...

I would suggest the hotel give guest info upon check-in on things like process of getting beach towels, breakfast hours, process for entering pool and beach area, and the cost and information on renting beach chairs and umbrellas. It would help if this info were printed and placed in room upon check-in. The hotel and room were great! Enjoyed our stay.

Nice hotel on a beautiful beach! Loved eating breakfast looking out over the ocean.

The hotel needs to be renovated, the facilities are clean but not 5 ***** Acces to the beach was great, pool hours were perfect , heated pool is a plus. Housekeeping not that great , they cannot make a bed right. Very polite though. Location is great . Not a bad place to stay but not worth $300 + per night .

Only downside was having to change rooms. The first room we checked into had a bad smell (as if a pet had been in a non-pet room) which triggered my severe allergies and the AC was extremely loud so the first night was not very comfortable after driving 10 hours to arrive at our destination. We were moved to another room the next day which was much better but nothing further was done for the inconvenience. The view from the lobby is amazing and free breakfast is great! The staff was exceptionally friendly. Being a few steps from the beach is another bonus!!!

Awesome stay ,we really enjoyed the experience!

Three of us friends were there to celebrate one our 65th . Unfortunately the weather was not good to spend time on the beach , BUT, we ( and especially our dear friend who badly needed this getaway) TOTALLY enjoyed our stay. And , it was convenient to great restaurants. Our breakfast at BEST WESTERN was EXCELLENT !!!

Everything from check in to check out was great. This hotel is beautiful, the workers are very nice and friendly and the location is perfect!

Wow! We really enjoyed our stay! My husband and I took our 3 teenagers for a 2 night stay. One of the reasons I chose this hotel is because they have rooms with 2 queen beds and bunk beds. The room was nice and spacious! Upon check-in I asked if our room is beachfront. The gentleman, who was extremely pleasant our whole stay, advised "no, we only have a few rooms wth bunk beds that are beachfront and they fill up quick. If you contact me before your next stay, I can reserve one for you." The location is perfect. The hotel is right on the beach. Stores and restaurants are close by/across the street. It was cold during our stay (we went for new years eve) so the pool was heated and there's a hot tub. There's a bar by the pool and in the lobby. The lobby is on the 4th floor...the view is amazing. We can't wait to return in the spring/summer!

We ordered our room through orbit and it said ocean view. We opened the blind and there was a brick wall there. If you smashed your face against the window you could see a two inch view of the ocean. My husband told them we reserved this room months ago. They replied that our first mistake was going through them??? Are you kidding??? the hotel was nice and clean but very unhappy with the view from our room. The breakfast was amazing!! I would not return here with the way they got around giving this view to us. And the lady at the front desk was not kind about it. Not sure of her name but she was a blonde. Good luck if u choose this hotel

Fantastic we are vers appréciateurs this hôtel. We would lire to go again

Check in was a breeze! Great friendly staff, the free breakfast was amazing, and the rooms were very clean and spacious. Also, the pool was also very nice. Definitely coming back!

Excellent helpful happy staff. The only thing negative I would have to say is they need to be more specific in their description of their room. Our room was off to the side of the hotel. While I could see the beach, it was not beachfront. In the photo of the room it showed what I thought wS a beachfront view for the Monday and Tuesday night that I booked. I didn't expect it on the Wednesday because it only said private balcony with no picture of the ocean. More clear description would be helpful to me next go round

Enjoyed the experience. Will stay there again. The employees were incredible.

we had a wonderful time in a great hotel ................................

Great hotel with a great FREE breakfast. Everyone at this hotel was super friendly and helpful. Has a heated pool and got tub with great views of the ocean. Beds were super comfortable.

We were looking for a hotel close to the beach and this one was just right for us. Enjoyed sitting out on the balcony overlooking the ocean. Enjoyed sitting poolside and easy access to walk along the beach. The pool was enjoyable too and there was a hot tub available. I have a son with disabilities and the accessible room with tub that we stayed in was very helpful for him. The staff was very friendly and helpful. The hotel is close to many things whether you walk or drive. Currently there's constructions along several sections of the boulevard, but you can still get around. Not sure if or when the vacant lot for sale next to the hotel will be developed. Hopefully it won't be any time soon so that guest can enjoy the ocean view from their balcony.

We stayed at this hotel and we really enjoyed it. the room was very clean, staff members were very friendly and check in and out was very easy and efficient. it is located right on the beach and it is very quiet and nice.. Breakfast was also very good..

Very nice breakfast. Convienent to everything in Orange beach.