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Best Western Premier The Tides

3.0 out of 5.0

Best Western Premier The Tides

3.0 out of 5.0

Recent guest reviews

Prime Location on beach and decent breakfast mixed drinks little high but good and cleaning staff was extremely nice but stayed 5 days and room was never cleaned and had to exchange towels so subpar service with cleaning staff

Great location, great beach, the rest was average, amenities lacked. Somewhat disappointing for the $$.

Overall was a good experience. Only issue was they didn’t come by to clean our room on the last day we were there. Nice and new hotel. Hotel staff was courteous by not friendly at all.

Hotel was great and the staff was wonderful in all aspects.room was clean and very well kept property,will defiantly stay again and again .10 out of 10 stay...

I would suggest the hotel give guest info upon check-in on things like process of getting beach towels, breakfast hours, process for entering pool and beach area, and the cost and information on renting beach chairs and umbrellas. It would help if this info were printed and placed in room upon check-in. The hotel and room were great! Enjoyed our stay.

Nice hotel on a beautiful beach! Loved eating breakfast looking out over the ocean.

The hotel needs to be renovated, the facilities are clean but not 5 ***** Acces to the beach was great, pool hours were perfect , heated pool is a plus. Housekeeping not that great , they cannot make a bed right. Very polite though. Location is great . Not a bad place to stay but not worth $300 + per night .

Only downside was having to change rooms. The first room we checked into had a bad smell (as if a pet had been in a non-pet room) which triggered my severe allergies and the AC was extremely loud so the first night was not very comfortable after driving 10 hours to arrive at our destination. We were moved to another room the next day which was much better but nothing further was done for the inconvenience. The view from the lobby is amazing and free breakfast is great! The staff was exceptionally friendly. Being a few steps from the beach is another bonus!!!

Awesome stay ,we really enjoyed the experience!

Three of us friends were there to celebrate one our 65th . Unfortunately the weather was not good to spend time on the beach , BUT, we ( and especially our dear friend who badly needed this getaway) TOTALLY enjoyed our stay. And , it was convenient to great restaurants. Our breakfast at BEST WESTERN was EXCELLENT !!!

Everything from check in to check out was great. This hotel is beautiful, the workers are very nice and friendly and the location is perfect!

Wow! We really enjoyed our stay! My husband and I took our 3 teenagers for a 2 night stay. One of the reasons I chose this hotel is because they have rooms with 2 queen beds and bunk beds. The room was nice and spacious! Upon check-in I asked if our room is beachfront. The gentleman, who was extremely pleasant our whole stay, advised "no, we only have a few rooms wth bunk beds that are beachfront and they fill up quick. If you contact me before your next stay, I can reserve one for you." The location is perfect. The hotel is right on the beach. Stores and restaurants are close by/across the street. It was cold during our stay (we went for new years eve) so the pool was heated and there's a hot tub. There's a bar by the pool and in the lobby. The lobby is on the 4th floor...the view is amazing. We can't wait to return in the spring/summer!

We ordered our room through orbit and it said ocean view. We opened the blind and there was a brick wall there. If you smashed your face against the window you could see a two inch view of the ocean. My husband told them we reserved this room months ago. They replied that our first mistake was going through them??? Are you kidding??? the hotel was nice and clean but very unhappy with the view from our room. The breakfast was amazing!! I would not return here with the way they got around giving this view to us. And the lady at the front desk was not kind about it. Not sure of her name but she was a blonde. Good luck if u choose this hotel

Fantastic we are vers appréciateurs this hôtel. We would lire to go again

Check in was a breeze! Great friendly staff, the free breakfast was amazing, and the rooms were very clean and spacious. Also, the pool was also very nice. Definitely coming back!

Excellent helpful happy staff. The only thing negative I would have to say is they need to be more specific in their description of their room. Our room was off to the side of the hotel. While I could see the beach, it was not beachfront. In the photo of the room it showed what I thought wS a beachfront view for the Monday and Tuesday night that I booked. I didn't expect it on the Wednesday because it only said private balcony with no picture of the ocean. More clear description would be helpful to me next go round

Enjoyed the experience. Will stay there again. The employees were incredible.

we had a wonderful time in a great hotel ................................

Great hotel with a great FREE breakfast. Everyone at this hotel was super friendly and helpful. Has a heated pool and got tub with great views of the ocean. Beds were super comfortable.

26032 Perdido Beach Blvd Orange Beach AL

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Pool bar

Best Western Premier The Tides places you within 2 miles (3 km) of Orange Beach Indian and Sea Museum and Adventure Island. This 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking. It's on the beach and also near Orange Beach Art Center and Orange Beach Welcome Center.


Dining

Start your day off right with a free full breakfast offered each morning. At the end of the day, unwind with a drink at the bar/lounge.


Rooms

A flat-screen TV comes with satellite channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include an iPod dock, a refrigerator, and a microwave.


Property features

Built in 2016, the brand new Best Western Premier The Tides offers an outdoor pool, a fitness center, and a spa tub. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Other amenities at this beach hotel include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 4

Suite, 1 King Bed, Balcony, Beachfront (Bunk beds)

King 1 | Sleeps 6

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Beachfront (Bunk beds)

Queen 2 | Sleeps 6

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Guest reviews for Best Western Premier The Tides

Everyone (35)
5
Everyone

By on Oct 31, 2018

Review comment responded on Nov 4, 2018

Thank you so much for your five-star review! We love that you love us. We are thrilled that we helped make your stay a great one and we can't wait to welcome you back to our little slice of heaven on your next vacation!

4
Everyone

Prime Location on beach and decent breakfast mixed drinks little high but good and cleaning staff was extremely nice but stayed 5 days and room was never cleaned and had to exchange towels so subpar service with cleaning staff

By , from Chattanooga tn on Oct 13, 2018

Review comment responded on Oct 17, 2018

Thank you so much, Reginald, for your nice review! We are so glad you enjoyed our beachfront facility, the complimentary breakfast, and the tasty adult beverages. We are so sorry to hear about the issue with housekeeping. Your opinion truly matters to us as it helps us run the business better as well as to serve our valued guests properly. We are glad you had a nice stay regardless, and we hope to welcome you back to make it up to you.

4
Everyone

Great location, great beach, the rest was average, amenities lacked. Somewhat disappointing for the $$.

By , from Boston on Oct 2, 2018

Review comment responded on Oct 2, 2018

Thank you so much, Scitt, for your excellent review! We are so glad you enjoyed your stay and loved our location and beach. We are thrilled that you had a nice stay and we can't wait to welcome you back in the future!

4
Everyone

Overall was a good experience. Only issue was they didn’t come by to clean our room on the last day we were there. Nice and new hotel. Hotel staff was courteous by not friendly at all.

By on Jun 28, 2018

Review comment responded on Jul 9, 2018

Thank you for your nice review. We are happy that overall you enjoyed your stay. We are glad you found our staff accommodating. Our sincere apologies that you didn't find them friendly, however, and had issues with housekeeping.; we can assure you this is not the norm We hope to make it up to you and welcome you back on your next vacation.

5
Everyone

Hotel was great and the staff was wonderful in all aspects.room was clean and very well kept property,will defiantly stay again and again .10 out of 10 stay...

By , from wartburg,Tn. on Jun 5, 2018

Review comment responded on Jun 15, 2018

jody thanks so much for your review. So nice to know that you enjoyed our great staff, your room, and our cleanliness. We can't wait to welcome you back for another great stay!

4

good experience, great beach access!

Everyone

I would suggest the hotel give guest info upon check-in on things like process of getting beach towels, breakfast hours, process for entering pool and beach area, and the cost and information on renting beach chairs and umbrellas. It would help if this info were printed and placed in room upon check-in. The hotel and room were great! Enjoyed our stay.

By , from arkansas on May 21, 2018

Review comment responded on May 22, 2018

Thank you Deanna for your review. Pleased that you had a good experience, that you enjoyed our breakfast, pool and the beach. Thank you for your feedback regarding the guest info upon check-in, we will address this. We hope to welcome you back again one day soon.

5
Everyone

Nice hotel on a beautiful beach! Loved eating breakfast looking out over the ocean.

By on May 15, 2018

Review comment responded on May 22, 2018

Thank you for your awesome review. Happy to hea ryou loved the hotel, the breakfast and of course the beach. Come see us again soon.

4
Everyone

The hotel needs to be renovated, the facilities are clean but not 5 ***** Acces to the beach was great, pool hours were perfect , heated pool is a plus. Housekeeping not that great , they cannot make a bed right. Very polite though. Location is great . Not a bad place to stay but not worth $300 + per night .

By , from Atlanta on Apr 13, 2018

Review comment responded on Apr 15, 2018

Thank you Lorena for taking the time to leave us a review. We are so happy you enjoyed the beach access, the pool hours and the heated pool. We are sorry to hear that about housekeeping. Your feedback is very valuable to us as we work to be better each and every day. We are pleased that you enjoyed your time with us and hope you return again soon.

5
Everyone

Only downside was having to change rooms. The first room we checked into had a bad smell (as if a pet had been in a non-pet room) which triggered my severe allergies and the AC was extremely loud so the first night was not very comfortable after driving 10 hours to arrive at our destination. We were moved to another room the next day which was much better but nothing further was done for the inconvenience. The view from the lobby is amazing and free breakfast is great! The staff was exceptionally friendly. Being a few steps from the beach is another bonus!!!

By , from Little Rock, AR on Mar 28, 2018

Review comment responded on Mar 29, 2018

Julia, thank you so much for taking the time to write this review! We're sorry about the inconvenience with your first room, but we're pleased to read that our staff solved the issue efficiently! We're so happy you loved the views, beach and breakfast! We would love to welcome you back again soon!

5
Everyone

Awesome stay ,we really enjoyed the experience!

By on Mar 12, 2018

Review comment responded on Mar 12, 2018

Thank you for letting us know that you had an awesome stay with us! We hope to welcome you back again soon.