Diplomat Beach Resort Hollywood, Curio Collection by Hilton

4.5 star property
Luxury resort on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for Diplomat Beach Resort Hollywood, Curio Collection by Hilton

View from room
On the beach, beach cabanas, sun loungers, beach umbrellas
Lobby lounge, pool views, open daily
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Hot Tub
  • Bar

Explore the area

Map
3555 S Ocean Dr, Hollywood, FL, 33019
  • Hollywood Beach
    ‪6 min walk‬
  • Gulfstream Park Racing and Casino
    ‪5 min drive‬
  • Aventura Mall
    ‪8 min drive‬
  • Fort Lauderdale, FL (FLL-Fort Lauderdale - Hollywood Intl.)
    ‪17 min drive‬

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Room options

Suite, 2 Bedrooms

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

2 Double Beds, Intracoastal View, Balcony, High Floor

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

2 Double Beds, Ocean Front View, High Floor

  • Sleeps 4
  • 2 Double Beds

1 King Bed, Partial Ocean View, High Floor

  • Sleeps 2
  • 1 King Bed

2 Double Beds, Ocean Front View, Balcony, High Floor

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

1 King Bed, Corner Room, Intracoastal View, Terrace Balcony, High Floor

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

1 King Bed, Partial Ocean View, Balcony, High Floor

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

8.4 out of 10
Very good
(20 reviews)
  • 381 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Balcony (Intracoastal View, Mobility & Hearing)

7.6 out of 10
Good
(5 reviews)
  • 409 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 407 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.2 out of 10
Wonderful
(15 reviews)
  • 407 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Oceanfront

8.6 out of 10
Excellent
(78 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Balcony (Intracoastal View)

8.0 out of 10
Very good
(24 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Balcony, Partial Ocean View

8.4 out of 10
Very good
(23 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Balcony, Oceanfront

8.8 out of 10
Excellent
(55 reviews)
  • 381 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Partial Ocean View

8.8 out of 10
Excellent
(18 reviews)
  • 377 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Bathtub (Accessible, Mobility/Hearing/Bathtub)

8.0 out of 10
Very good
(2 reviews)
  • 407 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Roll-In Shower)

  • 381 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

1 King Bed, Corner Room, Intracoastal View, Terrace Balcony

7.4 out of 10
Good
(8 reviews)
  • 407 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Partial Ocean View

8.6 out of 10
Excellent
(32 reviews)
  • 409 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Oceanfront

8.6 out of 10
Excellent
(96 reviews)
  • 407 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Diplomat Suite, Intracoastal View)

8.0 out of 10
Very good
(14 reviews)
  • 632 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Penthouse, 1 King Bed, Balcony, Oceanfront

  • 712 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Corner (Corner Suite)

8.4 out of 10
Very good
(10 reviews)
  • 712 sq ft
  • Sleeps 4
  • 1 King Bed

Presidential Room, 1 King Bed (Intracoastal View)

  • 1500 sq ft
  • Sleeps 4
  • 1 King Bed

2 Double Beds, Partial Ocean View, High Floor

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Intracoastal View)

8.8 out of 10
Excellent
(77 reviews)
  • 409 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Partial Ocean View

8.6 out of 10
Excellent
(22 reviews)
  • 409 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

1 King Bed, Intracoastal View, High Floor

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

1 King Bed, Ocean Front View, Balcony, High Floor

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Hollywood

Located in Hollywood Beach within 2 miles (3 km) of North Broadwalk, Diplomat Beach Resort Hollywood, Curio Collection by Hilton is within a few miles (5 km) of other popular sights such as Gulfstream Park Racing and Casino. This 1000-room, 4.5-star resort welcomes guests with conveniences like a full-service spa, an outdoor pool, and a 24-hour gym. It's connected to the convention center in central Hollywood and also close to Aventura Mall.

What's nearby

  • Hollywood Beach - 6 min walk - 0.4 miles
  • Hallandale Beach - 9 min walk - 0.5 miles
  • Sunny Isles Beach Beach - 4 min drive - 2.4 miles
  • Gulfstream Park Racing and Casino - 5 min drive - 2.7 miles
  • Aventura Mall - 8 min drive - 3.4 miles

Getting around

  • Aventura Brightline Train Station (AVT) - 8 min drive
  • Fort Lauderdale-Hollywood Intl. Airport (FLL) - 17 min drive

Restaurants

  • ‪Panera Bread - ‬3 min drive
  • ‪Starbucks - ‬20 min walk
  • ‪BurgerFi - ‬19 min walk
  • ‪Patagonia Nahuen Cafe - ‬4 min walk
  • ‪The Tides Building - ‬5 min walk

About this property

Diplomat Beach Resort Hollywood, Curio Collection by Hilton

Luxury resort on the beach, with outdoor pool
Diplomat Beach Resort Hollywood, Curio Collection by Hilton features a full-service spa, an outdoor pool, and a 24-hour gym. Valet parking is available for USD 61 per day. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach resort include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect WiFi, wired internet, and 55-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Laptop-compatible safes and ironing boards are also standard.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna, a 24-hour fitness center, and complimentary bicycles.

Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 50 per night; includes in/out privileges)
  • Secured, covered valet parking on site (USD 61 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 8 to 35 for adults and USD 8 to 25 for children
  • 2 coffee shops/cafes
  • 6 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Counter Point
  • Diplomat Prime
  • Playa Beach Bar & Grill
  • Point Royal
  • The Hotel Bar

Things to do

  • 24-hour gym
  • Beach volleyball
  • Boat and paddles
  • Children's club
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Golf
  • Hot tub
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Paddleboard
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Water sports equipment
  • Yoga classes

Family friendly

  • Beach toys
  • Children's club (surcharge)
  • Children's games
  • Grocery/convenience store
  • In-room crib
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 46 meeting rooms
  • Business center
  • Computer station
  • Conference center (209,000 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • In a nature reserve
  • On the bay
  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Sign language-capable staff
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 36 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Champagne service
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 35.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 55.37 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room safe
  • Nearby fitness center access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 35 for adults, and USD 8 to 25 for children
  • Fee for in-room wireless internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per 24-hour period (rates may vary)
  • Covered self parking fee: USD 50 per night (in/out privileges)
  • Covered valet parking fee: USD 61 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4 PM—-4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Diplomat Resort
Diplomat Westin
Westin Diplomat
Westin Diplomat Hollywood
Diplomat Resort Spa Hollywood Curio Collection by Hilton
Westin Diplomat Resort Hollywood
Diplomat Beach Resort Hollywood Curio Collection Hilton
Diplomat Beach Resort Curio Collection Hilton
Diplomat Beach Hollywood Curio Collection Hilton
Diplomat Curio Collection Hilton
The Westin Diplomat Resort & Spa
Diplomat Beach Curio Collection Hilton
Diplomat Beach Resort Hollywood Curio Collection by Hilton
Diplomat Beach Resort Hollywood Curio Collection by Hilton

Frequently asked questions

Is free cancellation available at Diplomat Beach Resort Hollywood, Curio Collection by Hilton?

Diplomat Beach Resort Hollywood, Curio Collection by Hilton offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Diplomat Beach Resort Hollywood, Curio Collection by Hilton?

As of Jul 3, 2025, prices found for a 1-night stay for 2 adults at Diplomat Beach Resort Hollywood, Curio Collection by Hilton on Jul 29, 2025 start from $182.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Diplomat Beach Resort Hollywood, Curio Collection by Hilton?

This resort is situated in Hollywood Beach within a 10-minute walk of Hollywood Beach and Hallandale Beach. You'll also find Aventura Mall and Gulfstream Park Racing and Casino within a short drive.

Is parking available on site at Diplomat Beach Resort Hollywood, Curio Collection by Hilton?

Yes, secured valet parking is offered for USD 61 per day with in/out privileges. Accessible parking, electric car charging, and bicycle parking are also available.

Is a spa located at Diplomat Beach Resort Hollywood, Curio Collection by Hilton?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, body wraps, and couples treatments.

Does Diplomat Beach Resort Hollywood, Curio Collection by Hilton have a casino on the premises?

No, Diplomat Beach Resort Hollywood, Curio Collection by Hilton doesn't have a casino.

Will I find an indoor pool at Diplomat Beach Resort Hollywood, Curio Collection by Hilton?

No, this resort doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 7:00 AM and 7:00 PM.

Is Diplomat Beach Resort Hollywood, Curio Collection by Hilton good for couples?

This beachfront resort offers many amenities for couples, including Champagne service as well as a beach bar and an outdoor pool.

Are there hot tubs at Diplomat Beach Resort Hollywood, Curio Collection by Hilton?

Yes, this resort has a spa tub.

Does Diplomat Beach Resort Hollywood, Curio Collection by Hilton have a restaurant with a breakfast menu?

Yes, Diplomat Beach Resort Hollywood, Curio Collection by Hilton has 6 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Diplomat Beach Resort Hollywood, Curio Collection by Hilton allow pets to stay for free?

Although they can't stay for free, pets are welcome at Diplomat Beach Resort Hollywood, Curio Collection by Hilton for a fee of USD 100 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at Diplomat Beach Resort Hollywood, Curio Collection by Hilton?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

How far is the airport from Diplomat Beach Resort Hollywood, Curio Collection by Hilton?

The closest major airport to Diplomat Beach Resort Hollywood, Curio Collection by Hilton is Fort Lauderdale-Hollywood Intl. Airport (FLL), which is 8.6 mi away (17 minutes by car). Another top airport is Miami, FL (OPF-Opa Locka Executive), which is located 15.1 mi away (42-minute drive).

Are there rooms with balconies at Diplomat Beach Resort Hollywood, Curio Collection by Hilton?

Yes, some guestrooms at this resort offer a furnished balcony where guests can enjoy ocean or city views.

Does Diplomat Beach Resort Hollywood, Curio Collection by Hilton offer wedding services?

There are wedding services available at Diplomat Beach Resort Hollywood, Curio Collection by Hilton if that's in your vacation plans.

Diplomat Beach Resort Hollywood, Curio Collection by Hilton Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1733 out of 2953 reviews
Rating 8 - Good. 496 out of 2953 reviews
Rating 6 - Okay. 304 out of 2953 reviews
Rating 4 - Poor. 179 out of 2953 reviews
Rating 2 - Terrible. 241 out of 2953 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

RYAN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean, amenable, with great staff. The ocean view was another level!
Ocean View 😃
Stayed 6 nights in Jun 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent staff.
Stayed 4 nights in Jun 2025

8/10 Good

BERWIN

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
If you enjoy a multicultured atmosphere, this your place. Too much weed smoking and the place will nuckle and dime you to death. Only several staff members advised of the 20% gratuity added to the bill. The others accepted that 20% plus another 20%. Especially at the bar. Food is 2/10 if that. Pool is oversaturated and infinity pool was salty and overpopulated. If you a seat in the sun either get there at 7am or go the secret seating near the gym exit. One good thing was there were plenty of towels for pool and beath but no seating at beath. If you enjoy sargassum seaweed rhis is your place. Defintely overpriced for you expect. Rooms were clean but our floor was noisy until 2 am. Would not return or refer to others. Sorry for review but completely true.
Stayed 5 nights in Jun 2025

4/10 Poor

Admira

Traveled with family
Liked: Cleanliness
Stayed here recently with my family. The hotel is clean, attractive, and spacious. This was our second time staying here but probably our last. Parts of the pool area were under construction. This was very disappointing, seeing as how the pool is the main attraction of the hotel. This made finding a seat very difficult and the infinity pool was closed one day. I found out the construction had been going on for some time, yet no mention of it when I booked my stay. We tried getting seats on the beach and after that siting fit over 40 minutes in the hot sun, we were told we could only have folding wooden chairs( not loungers) and would have to sit by the wall because they ran out of “beach space”. You would think they would have at least reimbursed us the price of the umbrella- but they did not. This was spring break and hotels are well aware of this. You have hundreds of reservations made in advance, yet your staff and facilities were not prepared to handle the amount of guests staying there. Very disappointed. And on top of this they doubled charged us for parking! They charged our room $65 for parking when we showed them the receipt that we had already paid. They told us it would be taken care of, but it was not. I don’t appreciate the dishonesty.
Stayed 4 nights in Apr 2025

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, amenities
No room service was available and lots of construction so it was noisy during the day.
Stayed 3 nights in Mar 2025

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Very luxurious
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Jocelyn

Stayed 1 night in Mar 2025

10/10 Excellent

Michael, Grayslake

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were in the middle of renovations to the ocean/pool side of the facility. They did a good job keeping it organized and separate but it was hidden in plain sight. We had a blast and will come back. Everything was easy and that’s what we needed.
Stayed 3 nights in Mar 2025

10/10 Excellent

KATHLEEN

Stayed 2 nights in Mar 2025

10/10 Excellent

Allyson, Toronto

Stayed 1 night in Mar 2025

10/10 Excellent

Russell

Stayed 2 nights in Mar 2025

10/10 Excellent

Marjole

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing beach Hotel The best !!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Emilio

Stayed 1 night in Mar 2025

2/10 Terrible

kenia

Stayed 3 nights in Mar 2025

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay!
Stayed 4 nights in Mar 2025

8/10 Good

AMEDEO

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Ann

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

2/10 Terrible

Shane

Stayed 2 nights in Mar 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location right on the beach. Our oceanfront rooms were great. The only complaint I have is the chairs on the balcony. At least one should be a chaise lounge and all should be checked as one of mine was missing a footing making it wobbly.
Stayed 2 nights in Mar 2025

10/10 Excellent

JOAQUIN

Liked: Cleanliness, amenities
Great
Stayed 1 night in Mar 2025

4/10 Poor

Boyd, Naples

Liked: Cleanliness, staff & service
Very expensive for a poor pool and seaside ambiance
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Jada

Stayed 3 nights in Mar 2025