Diplomat Beach Resort Hollywood, Curio Collection by Hilton

4.5 star property

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Photo gallery for Diplomat Beach Resort Hollywood, Curio Collection by Hilton

Outdoor pool, open 7:00 AM to 7:00 PM, cabanas (surcharge)
On the beach, beach cabanas, sun loungers, beach umbrellas
Sports facility
Terrace/patio
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
3555 S Ocean Dr, Hollywood, FL, 33019
  • Place, Hollywood Beach
    ‪7 min walk‬
  • Place, Hallandale Beach
    ‪10 min walk‬
  • Place, North Broadwalk
    ‪2 min drive‬
  • Airport, Fort Lauderdale, FL (FLL-Fort Lauderdale - Hollywood Intl.)
    ‪15 min drive‬

Room options

Room, 1 King Bed (Intracoastal View)

8.8 out of 10
Excellent
(93 reviews)
  • Bay view
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Oceanfront

8.8 out of 10
Excellent
(114 reviews)
  • Ocean view
  • 407 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Diplomat Suite, Intracoastal View)

8.2 out of 10
Very good
(15 reviews)
  • City view
  • 632 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Corner (Corner Suite)

8.4 out of 10
Very good
(10 reviews)
  • 712 sq ft
  • Sleeps 4
  • 1 King Bed

Presidential Room, 1 King Bed (Intracoastal View)

  • 1500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Oceanfront

8.4 out of 10
Very good
(85 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Balcony (Intracoastal View)

8.4 out of 10
Very good
(35 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Balcony, Oceanfront

8.8 out of 10
Excellent
(60 reviews)
  • Lake view
  • 381 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Bathtub (Accessible, Mobility/Hearing/Bathtub)

8.0 out of 10
Very good
(2 reviews)
  • Lake view
  • 407 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Roll-In Shower)

  • Lake view
  • 381 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

8.4 out of 10
Very good
(23 reviews)
  • City view
  • 381 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Balcony (Intracoastal View, Mobility & Hearing)

7.6 out of 10
Good
(5 reviews)
  • Bay view
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(16 reviews)
  • City view
  • 407 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Penthouse, 1 King Bed, Balcony, Oceanfront

  • 712 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

King with Intracoastal View

  • Sleeps 2

One King Bedroom with Intracoastal View Balcony

  • Sleeps 2

King with Oceanfront View Balcony

  • Sleeps 2

King with Partial Ocean View

  • Sleeps 2

One King Bedroom with Partial Ocean View Balcony

  • Sleeps 2

Two Double Bedroom with Intracoastal View Balcony

  • Sleeps 4

Two Double Bedroom with Oceanfront View

  • Sleeps 4

Two Double Bedroom with Oceanfront View Balcony

  • Sleeps 4

Two Double Bedroom with Partial Ocean View

  • Sleeps 4

Two Double Bedroom with Partial Ocean View Balcony

  • Sleeps 4

One King Corner Suite with Oceanfront Balcony

  • Sleeps 4

One King Diplomat Suite with Intercoastal View

  • Sleeps 4

One King Penthouse Suite with Oceanfront Balcony

  • Sleeps 3

One King Presidential Suite with Intracoastal View

  • Sleeps 3

Mobility/Hearing Accessible King Tub Room with Intracoastal View Balcony

  • Sleeps 2

Mobility/Hearing Accessible King Tub Room with Oceanfront View Balcony

  • Sleeps 2

Hearing/Mobility Accessible Two Double Tub Room with Intracoastal View

  • Sleeps 4

Mobility/Hearing Accessible Superior King Room with City View and Tub

  • Sleeps 2

Suite, 2 Bedrooms

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

1 King Bed, Corner Room, Intracoastal View, Terrace Balcony, High Floor

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Partial Ocean View Mobility Hearing Accessible King Room with Roll in Shower

  • Sleeps 2

Room, 2 Double Beds, Accessible, Bathtub (Accessible, Mobility/Hearing/Bathtub)

  • Sleeps 4

Two double Oceanfront Balcony Mobility/Hearing Access Roll in Shower

  • Sleeps 4

Two double Oceanfront Balcony Mobility/Hearing Access Tub

  • Sleeps 4

2 Double Beds-Partial Ocean View High Floor

  • Sleeps 4

2 Double Beds-Oceanfront View High Floor

  • Sleeps 4

2 Double Beds-Intracoastal Balcony High Flr

  • Sleeps 4

2 Double Beds-Oceanfront Balcony High Floor

  • Sleeps 4

1 King-Partial Ocean Vw Balcony High Floor

  • Sleeps 2

High Floor King Room With Partial Ocean View

  • Sleeps 2

1 King Bed Corner Sunset View Terrace Balcony

  • Sleeps 2

1 King Bed-Intracoastal View High Floor

  • Sleeps 2

1 King Bed-Oceanfront View Balcony High Flr

  • Sleeps 2

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About the neighborhood

Hollywood

Located in Hollywood Beach within 2 miles (3 km) of North Broadwalk, Diplomat Beach Resort Hollywood, Curio Collection by Hilton is within a few miles (5 km) of other popular sights such as Gulfstream Park Racing and Casino. This 1000-room, 4.5-star resort welcomes guests with conveniences like a full-service spa, an outdoor pool, and a 24-hour gym. It's connected to the convention center in central Hollywood and also close to Aventura Mall.

What's nearby

  • Hollywood Beach - 7 min walk - 0.4 miles
  • Hallandale Beach - 10 min walk - 0.6 miles
  • North Broadwalk - 2 min drive - 1.3 miles
  • Congregation Ahavat Shalom - 2 min drive - 1.3 miles
  • Diplomat Country Club Golf Course - 3 min drive - 1.1 miles

Getting around

  • Aventura Brightline Train Station (AVT) - 8 min drive
  • Fort Lauderdale-Hollywood Intl. Airport (FLL) - 27 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪Patagonia Nahuen - ‬6 min walk
  • ‪Diplomat Prime - ‬1 min walk
  • ‪Terrazas - ‬8 min walk
  • ‪Panda Express - ‬16 min walk

About this property

Diplomat Beach Resort Hollywood, Curio Collection by Hilton

Diplomat Beach Resort Hollywood, Curio Collection by Hilton features a full-service spa, an outdoor pool, and a 24-hour gym. Valet parking is available for USD 75 per day. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach resort include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect WiFi, wired internet, and 55-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Laptop-compatible safes and ironing boards are also standard.
Recreational amenities at the resort include an outdoor pool, a sauna, a 24-hour fitness center, and complimentary bicycles.

Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 75 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 8 to 42 for adults and USD 8 to 25 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Counter Point Cafe
  • Diplomat Prime
  • Point Royal
  • The Hotel Bar
  • Tiki Bar

Things to do

  • 24-hour gym
  • Beach volleyball
  • Boat and paddles
  • Children's club
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Golf
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Paddleboard
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Water sports equipment
  • Yoga classes

Family friendly

  • Beach toys
  • Children's club (surcharge)
  • Children's games
  • Grocery/convenience store
  • In-room crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 46 meeting rooms
  • Business center
  • Computer station
  • Conference center (209,000 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • In a nature reserve
  • On the bay
  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Sign language-capable staff
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 36 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Champagne service
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 35.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250 per accommodation, per night
  • Resort fee: USD 55.37 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room safe
  • Nearby fitness center access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 42 for adults, and USD 8 to 25 for children
  • Fee for in-room wireless internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per 24-hour period (rates may vary)
  • Covered valet parking fee: USD 75 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4 PM—-4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Diplomat Resort
Diplomat Westin
Westin Diplomat
Westin Diplomat Hollywood
Diplomat Resort Spa Hollywood Curio Collection by Hilton
Westin Diplomat Resort Hollywood
Diplomat Beach Resort Hollywood Curio Collection Hilton
Diplomat Beach Resort Curio Collection Hilton
Diplomat Beach Hollywood Curio Collection Hilton
Diplomat Curio Collection Hilton
The Westin Diplomat Resort & Spa
Diplomat Beach Curio Collection Hilton
Diplomat Beach Resort Hollywood Curio Collection by Hilton
Diplomat Beach Resort Hollywood Curio Collection by Hilton

Frequently asked questions

Is free cancellation available at Diplomat Beach Resort Hollywood, Curio Collection by Hilton?

Diplomat Beach Resort Hollywood, Curio Collection by Hilton offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Diplomat Beach Resort Hollywood, Curio Collection by Hilton?

As of Apr 7, 2026, prices found for a 1-night stay for 2 adults at Diplomat Beach Resort Hollywood, Curio Collection by Hilton on May 8, 2026 start from $360, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Diplomat Beach Resort Hollywood, Curio Collection by Hilton?

This resort is situated in Hollywood Beach within a 10-minute walk of Hollywood Beach and Hallandale Beach. You'll also find Aventura Mall and Gulfstream Park Racing and Casino within a short drive.

Will I be able to park at Diplomat Beach Resort Hollywood, Curio Collection by Hilton?

Yes, secured valet parking is offered for USD 75 per day with in/out privileges. Accessible parking, electric car charging, and bicycle parking are also available.

Is a spa located at Diplomat Beach Resort Hollywood, Curio Collection by Hilton?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, prenatal massages, body wraps, and hydrotherapy.

Does Diplomat Beach Resort Hollywood, Curio Collection by Hilton have a casino on the premises?

No, Diplomat Beach Resort Hollywood, Curio Collection by Hilton doesn't have a casino.

Will I find an indoor pool at Diplomat Beach Resort Hollywood, Curio Collection by Hilton?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 7:00 PM.

What do couples enjoy most about Diplomat Beach Resort Hollywood, Curio Collection by Hilton?

This beachfront resort offers many amenities for couples, including Champagne service as well as a beach bar and an outdoor pool.

Does Diplomat Beach Resort Hollywood, Curio Collection by Hilton have a hot tub?

No, but guests can enjoy a steam room at this resort.

Does Diplomat Beach Resort Hollywood, Curio Collection by Hilton have a restaurant with a breakfast menu?

Yes, Diplomat Beach Resort Hollywood, Curio Collection by Hilton has 5 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Diplomat Beach Resort Hollywood, Curio Collection by Hilton allow pets to stay for free?

Although they can't stay for free, pets are welcome at Diplomat Beach Resort Hollywood, Curio Collection by Hilton for a fee of USD 100 per accommodation, per stay. The property also provides food and water bowls.

Does Diplomat Beach Resort Hollywood, Curio Collection by Hilton have connecting rooms?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

How far is the airport from Diplomat Beach Resort Hollywood, Curio Collection by Hilton?

The closest major airport to Diplomat Beach Resort Hollywood, Curio Collection by Hilton is Fort Lauderdale-Hollywood Intl. Airport (FLL), which is 8.9 mi away (27 minutes by car). Another top airport is Miami, FL (OPF-Opa Locka Executive), which is located 15.1 mi away (44-minute drive).

Can I book a room with a balcony at Diplomat Beach Resort Hollywood, Curio Collection by Hilton?

Yes, some guestrooms at this resort offer a furnished balcony where guests can enjoy ocean or city views.

Does Diplomat Beach Resort Hollywood, Curio Collection by Hilton offer wedding services?

There are wedding services available at Diplomat Beach Resort Hollywood, Curio Collection by Hilton if that's in your vacation plans.

Diplomat Beach Resort Hollywood, Curio Collection by Hilton Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 2014 out of 3336 reviews
Rating 8 - Good. 520 out of 3336 reviews
Rating 6 - Okay. 327 out of 3336 reviews
Rating 4 - Poor. 186 out of 3336 reviews
Rating 2 - Terrible. 289 out of 3336 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Internet access stronger. Elevator noise in the rooms. For not desk staff was great.
Stayed 2 nights in Feb 2026

10/10 Excellent

Tommy

Liked: Cleanliness, property conditions & facilities
Lovely place
Stayed 3 nights in Dec 2025

10/10 Excellent

Rassul

Stayed 4 nights in Dec 2025

2/10 Terrible

Daniel

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room wasn’t ready on time, waited until 4:40pm when check in was 4 and we arrived at 12. After waiting for our room to be ready, housekeeping never gave us towels or soaps, so we waited longer. Again the second day, after housekeeping, we were left with 1 fresh towel. I asked them to bring some up but they never came. Construction left half the resort closed and drilling noise all day. The kids area was closed but they still charge $50 per day resort fee? Beach service was terrible. At times, I had to get our own food and drinks while being charged a 20% non negotiable gratuity fee.
Stayed 4 nights in Dec 2025

4/10 Poor

Tobias, Redmond

Traveled with family
Disliked: Cleanliness, amenities
Unfriendly staff, slow service.
Stayed 4 nights in Dec 2025

8/10 Good

Shannon

Stayed 3 nights in Dec 2025

6/10 Okay

Stephanie

Traveled with family
Disliked: Amenities
Solidly mid. Service was good but not great. Seemed overworked and underpaid. 90% of the pool and outside amenities were closed due to construction and construction noise was heard all down the beach (saws and heavy equipment) from 9am to 8pm. Won’t be back. Not for that price. Room service menu and lack of service was also a major issue.
Stayed 4 nights in Dec 2025

10/10 Excellent

Stephanie

Stayed 6 nights in Dec 2025

8/10 Good

Frank

Stayed 2 nights in Dec 2025

4/10 Poor

NICOLE

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2025

6/10 Okay

Philippe

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Nice views. Nice bar and lobby atmosphere. Nice room. Unfortunately lots of renovations and constructions. So noise and no access to advertised amenities. Disappointing in that regard. For a $600 night + $50 parking stay, you would at least expect full amenities access and no constructions noise.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was immaculate, and the staff's service was outstanding. The spa experience was truly fantastic.
Stayed 1 night in Nov 2025

10/10 Excellent

Osvaldo

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good job everyone was very helpful
Stayed 1 night in Dec 2025

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2025

6/10 Okay

Angela, Maple

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very disappointed that we were not notified that only one pool was open and they were under construction. It was very crowded and inconvenient after spending all that money.
Stayed 4 nights in Dec 2025

10/10 Excellent

Aurelian

Stayed 5 nights in Dec 2025

4/10 Poor

Alfredo

Stayed 1 night in Dec 2025

10/10 Excellent

Katrin

Stayed 4 nights in Dec 2025

10/10 Excellent

Jannat

Stayed 3 nights in Dec 2025

4/10 Poor

Nancy

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Amenities
Very disappointing stay – not worth the cost Our recent stay at this hotel was extremely disappointing and fell far below expectations. Two of the three pools were closed due to construction, and the bathrooms in that pool area were also closed, requiring guests to walk back into the hotel just to use a restroom. The restaurant by the pool and beach was also under construction. None of these closures were disclosed to us prior to booking or payment, which feels misleading. To make matters worse, we rented a cabana that was located directly across from one of the closed pools. The fruit salad that is supposed to be included with the cabana arrived looking as though it had been dropped, with all the fruit piled to one side. The staff member delivering it showed zero attention to detail and seemed completely indifferent. What struck me as unbelievable is that despite all the pool closures and ongoing construction noise, beach umbrellas were not complimentary. Instead, guests are charged $38 per umbrella. On top of that, our bill included a $49 daily leisure fee. Paying $49 per day plus $38 per umbrella—especially during major construction—makes absolutely no sense. I have stayed at far better properties, including the Ritz-Carlton, where courtesy, professionalism, and attention to detail are standard. Unfortunately, this hotel lacked all of those qualities. Overall, the experience felt sloppy at best. We will absolutely not be staying here again!
Stayed 4 nights in Dec 2025

2/10 Terrible

Kelly Anne

Stayed 7 nights in Dec 2025

4/10 Poor

Noelys

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Everything was nice
Stayed 3 nights in Dec 2025

2/10 Terrible

Johnathon M

Traveled with family
Disliked: Amenities, property conditions & facilities
Room was not ready at 8 pm! Got moved to a lower floor - room was not as picked or pictured. Construction going on even on a Sunday! Half of the amenities closed! ie walking bridge, the pool, other pools as well! Im a diamond member with Hilton and would not recommend this place! Sadly our first time here was not a good one. Fyi they also have a 750 hold fee!
Stayed 3 nights in Dec 2025

10/10 Excellent

Alma Rosa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!
Stayed 4 nights in Dec 2025