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Francis Arlene - Adults Only

2.0 star property

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Photo gallery for Francis Arlene - Adults Only

Courtyard view
Standard Twin Room | Free WiFi, bed sheets
Garden
Free WiFi, bed sheets
Garden

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
Av. Guerrero #7 Centro, Isla Mujeres, QROO, 77400
  • Place, Miguel Hidalgo
    ‪1 min walk‬
  • Place, Isla Mujeres Cemetery
    ‪3 min walk‬
  • Place, North Beach
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪82 min drive‬

Room options

View all photos for Standard Room

Standard Room | Free WiFi, bed sheets

Standard Room

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | Free WiFi, bed sheets

Standard Twin Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room

Superior Room | Free WiFi, bed sheets

Superior Room

  • Ocean view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room

Superior Twin Room | Free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Isla Mujeres

Located in Centro - Supmza 001, Francis Arlene - Adults Only is within a 5-minute walk of Isla Mujeres Ferry Terminal and within 15 minutes of other popular attractions like North Beach. This 26-room hotel welcomes guests with conveniences like free in-room WiFi and a terrace.

What's nearby

  • Miguel Hidalgo - 1 min walk - 0.1 miles
  • beach near Centro - 2 min walk - 0.1 miles
  • Isla Mujeres Cemetery - 3 min walk - 0.2 miles
  • North Beach - 5 min walk - 0.3 miles
  • Faro de Punta Norte - 5 min walk - 0.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 120 min drive

Restaurants

  • ‪El Patio - ‬2 min walk
  • ‪Mamma Rosa - ‬2 min walk
  • ‪Los Burritos - ‬1 min walk
  • ‪Los Mariscos De Humo - ‬1 min walk
  • ‪Al Natural - ‬1 min walk

About this property

Francis Arlene - Adults Only

Guests staying at Francis Arlene - Adults Only enjoy free WiFi in public areas, a terrace, and a garden. The front desk has multilingual staff that can help with tours/tickets and securing valuables.
Guests can expect to find free WiFi. Ceiling fans and wardrobes or closets are also standard.

Similar properties

Property grounds
Suites Los Arcos
Centro - Supmza 001
  • Air conditioning
  • Housekeeping
  • Microwave
8.4 out of 10, Very Good, 58 reviews
$54 nightly
The price is $64
Jun 17 - Jun 18
Total with taxes and fees
Suites Los Arcos

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Built in 1991
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Mobile key entry
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • This is an adults-only property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Francis Arlene Hotel Isla Mujeres
Francis Arlene Hotel
Francis Arlene Isla Mujeres
Francis Arlene Adults Hotel Isla Mujeres
Hotel Francis Arlene
Francis Arlene Adults Hotel
Francis Arlene Adults Isla Mujeres
Francis Arlene Adults
Francis Arlene Isla Mujeres
Francis Arlene - Adults Only Hotel
Francis Arlene - Adults Only Isla Mujeres
Francis Arlene - Adults Only Hotel Isla Mujeres

Frequently asked questions

Are free cancellation options available at Francis Arlene - Adults Only?

Francis Arlene - Adults Only offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Francis Arlene - Adults Only?

As of Jun 16, 2026, prices found for a 1-night stay for 2 adults at Francis Arlene - Adults Only on Jul 5, 2026 start from $89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Francis Arlene - Adults Only?

This hotel is situated in Centro - Supmza 001 within a 10-minute walk of North Beach, Isla Mujeres Ferry Terminal, and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll also find Garrafon Natural Reef Park and Miguel Hidalgo less than a mile away.

Is parking available on site at Francis Arlene - Adults Only?

No, there isn't parking available at the hotel.

Does Francis Arlene - Adults Only include a casino?

No, Francis Arlene - Adults Only doesn't have a casino.

Will I find an indoor pool at Francis Arlene - Adults Only?

No, there is no indoor pool at this hotel.

Does Francis Arlene - Adults Only have a hot tub?

No, there isn't a spa tub at this hotel.

Does Francis Arlene - Adults Only feature a restaurant that includes a breakfast menu?

No, Francis Arlene - Adults Only doesn't have a restaurant that serves breakfast.

Does Francis Arlene - Adults Only allow pets to stay for free?

No, pets aren't allowed at Francis Arlene - Adults Only.

Does Francis Arlene - Adults Only have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Francis Arlene - Adults Only?

The closest major airport to Francis Arlene - Adults Only is Cancun Intl. Airport (CUN), which is 21.7 mi away (120 minutes by car).

Are there rooms with balconies that I can book at Francis Arlene - Adults Only?

No, there aren't any guestrooms at Francis Arlene - Adults Only that offer a balcony.

Francis Arlene - Adults Only Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 34 out of 110 reviews
Rating 8 - Good. 48 out of 110 reviews
Rating 6 - Okay. 14 out of 110 reviews
Rating 4 - Poor. 8 out of 110 reviews
Rating 2 - Terrible. 6 out of 110 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Daniel

Liked: Staff & service, amenities, property conditions & facilities
The staff was super attentive.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old school hotel! The owner and his family are top notch. Hot showers, AC and plenty of shared space.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and took good care of us 🙂 comfy bed and great view from the balcony. Ac works well and the prices are great! Highly recommended 🙂🙂
Stayed 1 night in Mar 2026
Verified

8/10 Good

David

Friendly, older building but had a nice
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Mejha

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and welcoming :) Room was cleaned each day! Perfect little stay and highly recommend to all :) We will be back! Thank you all so much !
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

saul

Liked: Cleanliness, staff & service, amenities
Had wonderful time at the FA. People were super nice, room was spacious and clean, quiet and the location was outstanding. I would definitely return.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 9 nights in Feb 2025
Verified

10/10 Excellent

Rick

Nice front desk staff Leana was great ! Good beds showers and Ac was amazing … Thanks all
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
It is a convenient safe place. Great staff. I will definitely stay there again.
Stayed 3 nights in Dec 2024
Verified

6/10 Okay

sandra

Disliked: Property conditions & facilities
Amazing view
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple

Nice simple family owned hotel in a great spot
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt very safe and comfortable
Stayed 6 nights in Feb 2025
Verified

4/10 Poor

Leesa

Disliked: Cleanliness, amenities, property conditions & facilities
Very expense for what you get. Noisy & no running water for shower n fridge did not work. The owner was very helpful to find me a doctor as I had a bad food allergy. Very busy island
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Marilyn

It is close to what we wanted.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is so very friendly, nice and helpful. The property is extremely clean. They are willing to help with whatever you might need. The rooms are spacious and clean. Hotel is within walking distance of many places to go shopping, eat, etc. Would definitely recommend!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing. its not a high end hotel. for my needs was amazing. is my 2nd time staying here. Solo traveler. Internet signal could be stronger and stable but it works well. Staff is wonderful. Thanks abuelo Gerardo e to the amazing Manoel
Stayed 4 nights in Aug 2025
Verified

6/10 Okay

David

Liked: Staff & service
People were friendly and they did have a water dispenser.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Isla

Excellent location older hotel, excellent owner, Jerry. Good place to sleep shower and get cleaned up, needs a little more amenities, like towels and utensils for the kitchenette. Everything worked..ice cold air-conditioning ceiling fan for those hot humid days. We had a view, could see the ocean from the balcony. Would stay here again
Stayed 8 nights in Nov 2024
Verified

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fantastic! Family is super accommodating...had a slight problem with shower, but they fixed it immediately...clean, cold AC...beds Ok...perfect location for getting around the island. Will definitely reccommend this very cost effective hotel to friends!! Nothing fancy, but worth every peso!!! Gracias Geraldo!!
Stayed 7 nights in Jul 2024
Verified

2/10 Terrible

Andrego

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water for the whole stay
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Jose

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
It’s very outdated it needs a lot of work
Stayed 2 nights in Mar 2025
Verified

4/10 Poor

Richard

Disliked: Cleanliness, property conditions & facilities
No hot water. Uncomfortable beds. Not very clean. Cheap, but I guess you get what you pay for, not much.
Stayed 6 nights in Dec 2024
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Nice, quaint, family-owned business. Rooms have everything you need, AC works great which helps with that Isla humidity. Located in the middle of town next to all the restaurants, bars, shopping, and most important the beach! All within short walking distance. Make sure to go Al Natural for the best Al Pastor tacos you will ever have and stop into the market down the street for authentic food stalls and refreshing juices. The wifi was a little spotty but I wasn't in my room for most of my stay. I also had a small leak in my bathroom ceiling above the sink. They were able to fix the next day and were willing to move me if it didn't get better. I would definitely stay here again.
Stayed 6 nights in Dec 2024
Verified

6/10 Okay

Leni

Disliked: Cleanliness

Love Isla

Initial confusion about paying. We thought Hotel.com quoted price was it and brought that much cash, but at reception we were asked to pay tax. However, they quickly forgave the tax. Room was comfortable, although no drawers for clothes. No coffee pot, shampoo or soap. Wifi was decent in our room. Loved the balconies in our room and the various balconies and garden around the hotel. Perfect location for us near restaurants and shopping. One block from ocean, 3 or 4 blocks from North white sand beaches. Room cleaned daily. As in many places on the island, toilet paper goes in trash, not toilet. Staff was very nice.