Bow Valley Parkway Vacation Packages

I hung the 'clean room' sign on my door, but returned to find it untouched. Front desk informed me that room service only cleans if the sign is out before 10:00 AM. The next day, I made sure to put it out in time; while they did clean, they left the bags of trash inside the room. Amenities like water and towels aren't provided unless requested. When I went downstairs to ask for extra towels, they delivered the wrong amount. I called the front desk to rectify it, but the receptionist was rude and complained that I had just been down there—even though it was their team that brought the wrong items. On top of all this, the air conditioner is far too noisy to leave on while trying to sleep.

High window had no covering so the room was bright way too early in the morning. Laminate was pealing off counters. Toilet paper holder was perfect place to hit the elbow on lots.

Gorgeous views. Property immaculate

It was only an average experience for the costs involved.

Good location and a short walk to main part of town. Restaurants near by. Extremely noisy hotel in the mornings. Two of our 3 nights had us woken up by 6:30am to inconsiderate laundry company. Stains on carpets and furniture and I know it happens but a little work and it’s gone. Not much for room amenities when being $700+ a night for a stay. Oh don’t forget to add on a parking charge on top of everything else. A bonus is the morning cold coffee in the lobby. Nice staff for the most part. Property needs some tlc.