4/10 Poor
Sallyann J
Oct 3, 2024
Situation of the hotel excellent. Room not as expected. No balcony or French doors so no view unless standing up. A lot of noise directed into bedroom from outside ventilation units and air con units. Bathroom needed tlc. Nice pool but no changing facilities or toilet. We ate in the restaurant on the first night. Menu print difficult to read, dishes not available. Within 2 hours or so my husband was vomiting etc, overnight and the next day. He had eaten mussels and fish paella, despite the fact he had only had bread and tomatoes during the day the hotel insisted it was not the food!! We had paid for half board but my husband was not well enough to eat dinner the next evening the hotel said we would have to contact hotels.com to enquire about a refund, not helpful. The cleaning staff were excellent especially Anastasia. I have contacted Poseidon hotels to tell of our experience but have received no reply. What I expected really!!
Sallyann J
Stayed 2 nights in Sep 2024
