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Grand Hyatt Tokyo

5.0 star property
Luxury Tokyo hotel connected to a shopping center, steps from Roppongi Hills

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Photo gallery for Grand Hyatt Tokyo

Lobby
7 restaurants, breakfast served
Terrace/patio
Club Room, 1 King Bed (Premium) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds
7 restaurants, breakfast served
Reviews
9.2

Wonderful

Popular amenities

  • PoolPoolPool
  • Hot TubHot TubHot Tub
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • SpaSpaSpa
  • Parking availableParking availableParking available

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
6-10-3 Roppongi, Minato-Ku, Tokyo, Tokyo-to, 160-0032
  • Popular LocationRoppongi Hills1 min walk
  • Popular LocationTokyo Midtown8 min walk
  • Popular LocationTokyo Tower2 min drive
  • AirportTokyo (HND-Haneda)28 min drive

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Room options

View all photos for Deluxe Room, 2 Twin Beds (Club Access)

Deluxe Room, 2 Twin Beds (Club Access) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Twin Beds (Club Access)

  • 592 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Twin Beds

10/10 Exceptional
  • 452 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds

Club Room, 2 Twin Beds | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Club Room, 2 Twin Beds

  • 452 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Club Room, 1 King Bed

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (View)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Twin Beds (View)

  • 452 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed (View)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (View)

10/10 Exceptional
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Twin Beds

8/10 Very Good
  • 592 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed

10/10 Exceptional
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Twin Beds (Diplomat)

Suite, 2 Twin Beds (Diplomat) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, 2 Twin Beds (Diplomat)

9/10 Wonderful
  • 1076 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Grand Suite, 1 King Bed (Executive)

Grand Suite, 1 King Bed (Executive) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Grand Suite, 1 King Bed (Executive)

  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Premium)

Club Room, 1 King Bed (Premium) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Club Room, 1 King Bed (Premium)

  • 645 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Diplomat)

Suite, 1 King Bed (Diplomat) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed (Diplomat)

  • 1078 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Grand Suite, 1 King Bed

9/10 Wonderful
  • 914 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed

8/10 Very Good
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Tokyo

Located in Roppongi, Grand Hyatt Tokyo is next to popular attractions like Roppongi Hills and Mori Art Museum. This hotel has 387 rooms and welcomes guests with conveniences like 7 restaurants, a full-service spa, and an indoor pool. Centrally located in Tokyo, the hotel is connected to a shopping center and also a short walk from Tokyo City View and Sky Deck and Tokyo Midtown.

What's nearby

  • Roppongi Hills - 1 min walk
  • Tokyo Midtown - 8 min walk
  • Tokyo Tower - 2 min drive
  • Shibuya Crossing - 3 min drive
  • Tokyo Imperial Palace - 4 min drive

Getting around

  • Ebisu Station - 4 min drive
  • Roppongi Station - 7 min walk
  • The preferred airport is Haneda Airport (HND): 28-min drive, 12.4 mi/20 km.

Restaurants

  • ‪マクドナルド - ‬2 min walk
  • ‪旬房 - ‬2 min walk
  • ‪オーク ドア - ‬2 min walk
  • ‪グランド クラブ ラウンジ - ‬1 min walk
  • ‪けやき坂 - ‬2 min walk

About this property

Grand Hyatt Tokyo

Luxury Tokyo hotel connected to a shopping center, steps from Roppongi Hills
At Grand Hyatt Tokyo, guests enjoy a full-service spa, an indoor pool, and a gym. Valet parking is JPY 6000 per night if you plan to drive, or hop aboard the airport shuttle at scheduled times for JPY 1150 per person one-way. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a spa tub.
Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with digital channels and DVD players. Pillowtop beds sport Frette Italian sheets and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Refrigerators, minibars, and coffee makers are also available. Housekeeping is available on request.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, French, German, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 8:30 AM to 8:30 PM at scheduled times
  • Limo/town car service
  • Valet parking on site (JPY 6,000 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: JPY 5,945 per person
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Chinaroom
  • Fiorentina
  • Keyakizaka
  • Shunbou
  • The French Kitchen

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • DVD player
  • Free crib
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16 meeting rooms
  • 30,138 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 21 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • CD player
  • DVD player
  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from June 3 2024 to June 27 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately JPY 5945 per person
  • Airport shuttle fee: JPY 1150 per person (one-way)
  • Airport shuttle fee per child: JPY 580
  • Valet parking fee: JPY 6000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 20
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Hyatt Tokyo
Grand Hyatt Tokyo Hotel
Hyatt Tokyo Grand
Tokyo Grand Hyatt
Grand Hyatt Hotel Tokyo
Grand Hyatt Minato
Grand Hyatt Tokyo Hotel Minato
Grand Hyatt Tokyo Japan
Hyatt Tokyo
Minato Hyatt
Grand Hyatt Tokyo Hotel
Grand Hyatt Tokyo Tokyo
Grand Hyatt Tokyo Hotel Tokyo

Frequently asked questions

Is a free cancellation option available at Grand Hyatt Tokyo?

Grand Hyatt Tokyo offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Grand Hyatt Tokyo?

As of Jun 16, 2024, prices found for a 1-night stay for 2 adults at Grand Hyatt Tokyo on Jul 5, 2024 start from $381.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Grand Hyatt Tokyo?

This hotel is situated in Roppongi within a 10-minute walk of Roppongi Hills and Tokyo Midtown. You'll also find Tokyo Tower and Shibuya Crossing within a short drive.

Will I be able to park at Grand Hyatt Tokyo?

Yes, valet parking is offered for JPY 6,000 per night. Electric car charging is also available for guests.

Is a spa located at Grand Hyatt Tokyo?

There is a full-service spa available for guests to enjoy and services include Swedish massages, hydrotherapy, and body wraps.

Does Grand Hyatt Tokyo include a casino?

No, Grand Hyatt Tokyo doesn't have a casino.

Is there an indoor pool at Grand Hyatt Tokyo?

Yes, this hotel has an indoor pool along with a spa tub. Note though that pool facilities will be unavailable from June 3 2024 until June 27 2024 (subject to change).

What will couples enjoy most about a stay at Grand Hyatt Tokyo?

There are many amenities for couples at this hotel, including in-room massages as well as an indoor pool and 3 bars.

Are there hot tubs at Grand Hyatt Tokyo?

Yes, guests can enjoy a spa tub at this hotel.

Does Grand Hyatt Tokyo have a restaurant that serves breakfast?

Yes, Grand Hyatt Tokyo has 7 restaurants, and serves a full breakfast each morning for a surcharge.

Does Grand Hyatt Tokyo allow pets to stay free of charge?

No, pets aren't allowed at Grand Hyatt Tokyo.

Are there connecting rooms at Grand Hyatt Tokyo?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Grand Hyatt Tokyo?

The closest major airport to Grand Hyatt Tokyo is Haneda Airport (HND), which is 12.4 mi away (28 minutes by car).

Are there rooms with balconies that I can book at Grand Hyatt Tokyo?

No, there aren't any guestrooms with balconies at Grand Hyatt Tokyo.

Does Grand Hyatt Tokyo host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Grand Hyatt Tokyo.

Grand Hyatt Tokyo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 532 out of 762 reviews" "
Rating 8 - Good. 175 out of 762 reviews" "
Rating 6 - Okay. 30 out of 762 reviews" "
Rating 4 - Poor. 15 out of 762 reviews" "
Rating 2 - Terrible. 10 out of 762 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pradip Kumar Ratilal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, superb hospitality, very courteous staff and well situated.
Stayed 7 nights in Mar 2024

10/10 Excellent

Tak

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled with my wife and 5yr old and arrived into tokyo early evening. We got registered quickly by hotel staff and got into our room with everything ready. The third bed was already set up with a welcome bag for our child waiting. Traveling with young children, that was appreciated. The front desk staff and concierge were all awesome and helpful throughout our week stay. Gave us great tips and useful info about places we wanted to go. Waits and lines, if any, were never too long. The French Kitchen breakfast buffet was great and its staff were also wonderful. It was unfortunate that Shunbou was closed for renovations (?) and the pool for maintenance during the first few days of our stay. The location is a great balance of quiet, convenience, and access to attractions.
Stayed 6 nights in Jan 2024

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel, excellent housekeeping. On site steak house and teppanaki restaurant were deeply average and extremely expensive even before the 15‰ service charge. Nice pool but gym was rammed both times I tried to use it. Overall, an OK hotel but not an exceptional one.
Stayed 6 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for families!
Stayed 5 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing concierge that goes above and beyond. The club in the 10th floor is really awesome and convenient.
Stayed 2 nights in Dec 2023

4/10 Poor

Amy

Stayed 2 nights in Oct 2023

10/10 Excellent

Charles Frederick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first visit to Japan. Tokyo is a fantastic city and the Grand Hyatt is extremely well situated and convenient for public transport, sightseeing and shopping. Spotlessly clean, well maintained and the staff are outstanding. A 5 Star experience in every way. We'll be back!
Stayed 12 nights in Nov 2023

10/10 Excellent

Nina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Beatrice, miami

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This property is quite dated and overpriced and definitely overrated.
Stayed 1 night in Nov 2023