Novotel Ottawa City Centre

4.0 star property
Eco-certified Ottawa hotel in Downtown Ottawa with fitness center

Choose dates to view prices

Photo gallery for Novotel Ottawa City Centre

Exterior
Terrace/patio
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Daily buffet breakfast (CAD 25 per person)
Reviews
8.6

Excellent

Popular amenities

  • BarBarBar
  • PoolPoolPool
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • Breakfast available
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
33 Nicholas St, Ottawa, ON, K1N 9M7
  • Popular LocationUniversity of Ottawa2 min walk
  • Popular LocationByward Market Square6 min walk
  • Popular LocationParliament Hill12 min walk
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)15 min drive

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Room options

Executive Room, 1 King Bed

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

9/10 Wonderful
  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

8.9/10 Excellent
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed with Sofa bed

9.4/10 Exceptional
  • 220 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the neighborhood

Ottawa

Located in Downtown Ottawa, Novotel Ottawa City Centre is adjacent to University of Ottawa and within a 5-minute walk of other popular sights like Shaw Centre. This 283-room hotel has conveniences like a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • University of Ottawa - 2 min walk
  • Shaw Centre - 3 min walk
  • Byward Market Square - 6 min walk
  • National Gallery of Canada - 12 min walk
  • Parliament Hill - 12 min walk

Getting around

  • Rideau Station - 3 min walk
  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • The preferred airport is Ottawa International Airport (YOW): 16-min drive, 9.7 mi/15.6 km.

Restaurants

  • Poulet Rouge Rideau Centre - 2 min walk
  • JOEY Rideau - 2 min walk
  • McDonald's - 3 min walk
  • Clocktower Brew Pub - 2 min walk
  • Tim Hortons - 4 min walk

About this property

Novotel Ottawa City Centre

Eco-certified Ottawa hotel in Downtown Ottawa with fitness center
At Novotel Ottawa City Centre, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Self parking is offered for CAD 30 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, conference space, and a business center.
Guests can expect free WiFi and LCD TVs. Bathrooms offer hair dryers and free toiletries. Other amenities include espresso makers, laptop-compatible safes, and phones. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (CAD 30 per night)
  • Self parking on site (CAD 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: CAD 25 for adults and CAD 11 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Albion Rooms

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,905 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Front entrance ramp
  • Hand-held showerhead
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children 15 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 50

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CAD 25 for adults and CAD 11 for children
  • Self parking fee: CAD 30 per night
  • Nearby parking fee: CAD 30 per night(15 ft away; open 24 hours)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • Contactless check-in and contactless check-out are available.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Novotel Ottawa
Novotel Hotel Ottawa
Novotel Ottawa
Novotel Ottawa Hotel
Ottawa Hotel Novotel
Ottawa Novotel
Ottawa Novotel Hotel
Accor Ottawa
Novotel Ottawa Hotel Ottawa
Novotel Ottawa City Centre Hotel
Novotel Ottawa City Ottawa
Novotel Ottawa City Centre Hotel
Novotel Ottawa City Centre Ottawa
Novotel Ottawa City Centre Hotel Ottawa

Frequently asked questions

Is a free cancellation option available at Novotel Ottawa City Centre?

Novotel Ottawa City Centre offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Novotel Ottawa City Centre?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Novotel Ottawa City Centre on Jun 14, 2024 start from $130.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Novotel Ottawa City Centre?

This hotel is situated in Downtown Ottawa within a 10-minute walk of Rideau Canal and Byward Market Square. You'll also find National Gallery of Canada and Parliament Hill less than a mile away.

Is there parking available at Novotel Ottawa City Centre?

Yes, parking is offered for CAD 30 per night. Accessible parking is also available for guests.

Does Novotel Ottawa City Centre feature a casino on the premises?

No, Novotel Ottawa City Centre doesn't have a casino.

Is there an indoor pool at Novotel Ottawa City Centre?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Novotel Ottawa City Centre?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Novotel Ottawa City Centre have a hot tub?

No, this hotel doesn't have a spa tub.

Does Novotel Ottawa City Centre have a restaurant that serves breakfast?

Yes, Novotel Ottawa City Centre serves buffet breakfast for a surcharge each morning at The Albion Rooms.

Does Novotel Ottawa City Centre allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Novotel Ottawa City Centre for a fee of CAD 25 per pet, per night. The property also provides food and water bowls.

Does Novotel Ottawa City Centre have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Novotel Ottawa City Centre?

The closest major airport to Novotel Ottawa City Centre is Ottawa International Airport (YOW), which is 9.7 mi away (16 minutes by car).

Can I book a room with a balcony at Novotel Ottawa City Centre?

No, there aren't any guestrooms with balconies at Novotel Ottawa City Centre.

Does Novotel Ottawa City Centre host weddings?

There are wedding services available at Novotel Ottawa City Centre if that's in your vacation plans.

Novotel Ottawa City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 845 out of 1619 reviews" "
Rating 8 - Good. 464 out of 1619 reviews" "
Rating 6 - Okay. 162 out of 1619 reviews" "
Rating 4 - Poor. 85 out of 1619 reviews" "
Rating 2 - Terrible. 63 out of 1619 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew, Jericho

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with nice amenities. There is a pool but no hot tub (there used to be a hot tub but they have covered it up). The room had fancy shower products and a nespresso machine and hot water kettle. Bed was comfy and there was extra pillows in the closet.
Stayed 2 nights in Feb 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is not easy, had to park at the mall across the street
Stayed 1 night in Feb 2024

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
My family and I had a good experience at Novotel in Ottawa. The room was exceptionally clean and the front desk staff very pleasant. Julie and Bonita in The Albion Rooms were superb hostesses each morning when we went for breakfast. The only issue was the lack of parking on site. We were not informed until check-in that the underground parking was unavailable and we had to park under the Rideau Centre across the road. Access to this lot was not easy or convenient. Prior notice of the parking issue would have been helpful.
Stayed 2 nights in Feb 2024

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

4/10 Poor

Joseph

Stayed 1 night in Feb 2024

8/10 Good

Marc

Stayed 1 night in Feb 2024

8/10 Good

Perry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool room & water wrre cold. Breakfast buffet was simple but very good
Stayed 1 night in Feb 2024

10/10 Excellent

Mary, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Shawn

Stayed 3 nights in Feb 2024