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DoubleTree by Hilton Ottawa Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton Ottawa Downtown

Bar (on property)
Lobby
Hypo-allergenic bedding, down comforters, in-room safe, desk
Terrace/patio
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
33 Nicholas St, Ottawa, ON, K1N 9M7
  • Place, University of Ottawa
    ‪2 min walk‬
  • Place, Rideau Canal
    ‪3 min walk‬
  • Place, Byward Market Square
    ‪5 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

Room options

Standard King Room

  • Sleeps 4
  • Free WiFi

Superior King Room

  • Sleeps 4
  • Free WiFi

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Double Beds

8.8 out of 10
Excellent
(50 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | LCD TV

Junior Suite, 1 King Bed

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed

8.8 out of 10
Excellent
(35 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(26 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

2 Double Beds

  • Sleeps 4
  • Free WiFi

Executive 1 King Bed, 431Ft, 40M, Up To 4 People, Pullout Sofa, Enhanced Room Amenities

  • Sleeps 4
  • Free WiFi

View all photos for 1Kg Mobility/ Hearing Acess Ri Shwr Studio

Hypo-allergenic bedding, down comforters, in-room safe, desk

1Kg Mobility/ Hearing Acess Ri Shwr Studio

  • Sleeps 4
  • Free WiFi

View all photos for 1 King Bed Junior Suite

Hypo-allergenic bedding, down comforters, in-room safe, desk

1 King Bed Junior Suite

  • Sleeps 4
  • Free WiFi

View all photos for 1 King Bed With Sofabed

Hypo-allergenic bedding, down comforters, in-room safe, desk

1 King Bed With Sofabed

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Ottawa

Located in Downtown Ottawa, DoubleTree by Hilton Ottawa Downtown is adjacent to University of Ottawa and within a 5-minute walk of other popular sights like Rogers Centre Ottawa. This 4-star hotel has 283 guestrooms and offers conveniences like a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Rideau Centre - 1 min walk - 0.1 miles
  • University of Ottawa - 2 min walk - 0.1 miles
  • Rideau Canal - 3 min walk - 0.2 miles
  • Byward Market Square - 5 min walk - 0.3 miles
  • Rogers Centre Ottawa - 5 min walk - 0.3 miles

Getting around

  • Rideau Station - 3 min walk
  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • Ottawa International Airport (YOW) - 16 min drive

Restaurants

  • ‪Dining Hall - ‬2 min walk
  • ‪The Highlander Pub - ‬3 min walk
  • ‪Poulet Rouge - ‬2 min walk
  • ‪Shanghai 360 - ‬3 min walk
  • ‪Bridgehead - ‬4 min walk

About this property

DoubleTree by Hilton Ottawa Downtown

At DoubleTree by Hilton Ottawa Downtown, guests have access to an indoor pool, free WiFi in public areas, and meeting rooms. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, express check-in, and express check-out.
Guests can expect free WiFi and LCD TVs. Beds sport down comforters and bathrooms offer hair dryers and free toiletries. Other amenities include espresso makers, laptop-compatible safes, and phones. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Holiday Inn Express & Suites Downtown Ottawa East by IHG
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  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 2,612 reviews
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The price is $145
May 18 - May 19
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 28 for adults and CAD 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Albion Rooms

Things to do

  • Indoor pool
  • Indoor pool (guest access)
  • Stereo

Family friendly

  • In-room crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,744 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Front entrance ramp
  • Hand-held showerhead
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 75 per pet, per stay
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 18 years old or younger stays free, per registered adult, when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 50 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CAD 28 for adults and CAD 14 for children
  • Nearby parking fee: CAD 33
  • Pet fee: CAD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Novotel Ottawa
Novotel Hotel Ottawa
Novotel Ottawa
Novotel Ottawa Hotel
Ottawa Hotel Novotel
Ottawa Novotel
Ottawa Novotel Hotel
Accor Ottawa
Novotel Ottawa Hotel Ottawa
Novotel Ottawa City Centre Hotel
Novotel Ottawa City Centre
Doubletree By Hilton Ottawa
DoubleTree by Hilton Ottawa Downtown Hotel
DoubleTree by Hilton Ottawa Downtown Ottawa
DoubleTree by Hilton Ottawa Downtown Hotel Ottawa

Frequently asked questions

Is a free cancellation option available at DoubleTree by Hilton Ottawa Downtown?

DoubleTree by Hilton Ottawa Downtown offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at DoubleTree by Hilton Ottawa Downtown?

As of May 14, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Ottawa Downtown on May 18, 2026 start from $196, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near DoubleTree by Hilton Ottawa Downtown?

This hotel is situated in Downtown Ottawa within a short 6-minute walk of Byward Market Square and also 12 minutes on foot from Parliament Hill. You'll also find Rideau Centre and Elgin Street less than a mile away.

Is there parking available at DoubleTree by Hilton Ottawa Downtown?

Yes, there is wheelchair-accessible parking available.

Does DoubleTree by Hilton Ottawa Downtown feature a casino on the premises?

No, DoubleTree by Hilton Ottawa Downtown doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton Ottawa Downtown?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

Is DoubleTree by Hilton Ottawa Downtown good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Does DoubleTree by Hilton Ottawa Downtown have a hot tub?

No, there isn't a spa tub at this hotel.

Does DoubleTree by Hilton Ottawa Downtown have a restaurant that serves breakfast?

Yes, DoubleTree by Hilton Ottawa Downtown serves buffet breakfast for a surcharge each morning at The Albion Rooms.

Does DoubleTree by Hilton Ottawa Downtown allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at DoubleTree by Hilton Ottawa Downtown for a fee of CAD 75 per pet, per stay. The property also provides food and water bowls.

Does DoubleTree by Hilton Ottawa Downtown have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to DoubleTree by Hilton Ottawa Downtown?

The closest major airport to DoubleTree by Hilton Ottawa Downtown is Ottawa International Airport (YOW), which is 9.7 mi away (16 minutes by car).

Are there rooms with balconies at DoubleTree by Hilton Ottawa Downtown?

No, there aren't any guestrooms at DoubleTree by Hilton Ottawa Downtown that offer a balcony.

Does DoubleTree by Hilton Ottawa Downtown host weddings?

There are wedding services available at DoubleTree by Hilton Ottawa Downtown if that's in your vacation plans.

DoubleTree by Hilton Ottawa Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1208 out of 2196 reviews
Rating 8 - Good. 585 out of 2196 reviews
Rating 6 - Okay. 215 out of 2196 reviews
Rating 4 - Poor. 94 out of 2196 reviews
Rating 2 - Terrible. 94 out of 2196 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Kathleen

The room was unreasonable small for 2 people, the parking was a nightmare, the fridge in the room didn’t work and after 2 days all of our food spoiled. I don’t think we will stay here again. The worst was the parking
Stayed 3 nights in Feb 2026

4/10 Poor

Jessica

Check in was at 3pm. I arrived at 430pm and my room still wasn’t ready. I was told because there was a late check out. Keep in mind, check out is at 12pm. It was very disappointing as we had to wait for our room to be ready. Also, would have been nice to know that the hotel was under renovations prior to booking. Besides that, room was clean.
Stayed 1 night in Feb 2026

6/10 Okay

Joseph

Traveled with family
There were only reading lights on one side of the bed so I could read but my wife couldn’t.
Stayed 3 nights in Feb 2026

10/10 Excellent

Debbie

Room was spacious an clean
Stayed 1 night in Feb 2026

6/10 Okay

Tammy

Traveled with partner
Hot tub is replaced by a “deck”.Instead of being fixed or replaced on a cold frigid winter day like yesterday and today it would have been so nice to be able to go in the hot tub. The buffet breakfast at $28 person is garbage consisting of powdered scrambled eggs and soggy sausage. The room itself was ok. For a similar cost I would consider staying at the Westin or Marriott instead next time.
Stayed 1 night in Feb 2026

10/10 Excellent

Farida

Stayed 1 night in Jan 2026

10/10 Excellent

Faranak

Business traveler
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 4 nights in Feb 2026

10/10 Excellent

Yvette

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Desk staff super friendly, warm cookie nice touch.
Stayed 1 night in Feb 2026

8/10 Good

Nathaniel

Business traveler
Liked: Cleanliness, amenities
Found a few hairs in bed but not a huge deal. Construction in lobby was not fun. And no complimentary coffee !!
Stayed 2 nights in Feb 2026

10/10 Excellent

Karin

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, comfortable and conveniently located. Staff were so friendly!
Stayed 2 nights in Jan 2026

6/10 Okay

Erin

Liked: Cleanliness, amenities
Room was clean and comfortable, the elevator to the parking was not working. The key to my room didn't work and I had to carry my luggage up and down three times until my room was changed.
Stayed 2 nights in Jan 2026

2/10 Terrible

Brianna

Disliked: Cleanliness, amenities, property conditions & facilities
No where to park for bigger vehicles, no hot water, you can hear the neighbours. Dirty underwear in the closet on the floor. Room 443 maybe check before the put another guest in there. Told front desk but no one picked them up.
Stayed 2 nights in Jan 2026

2/10 Terrible

Matthew

Dirty
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Stayed 1 night in Jan 2026

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities
all good!
Stayed 3 nights in Jan 2026

4/10 Poor

Rikki

Stayed 2 nights in Jan 2026

8/10 Good

Ann

Business traveler
Liked: Cleanliness, amenities
Staff was very helpful. The room was clean and the beds were comfy. Overall a good hotel to stay in especially if you are attending an event at Rogers. I would say that lighting could be improved as I found the room quite dark and there seemed to be some heating issues as hallways were very cold - but not all of them and the room was a bit cold as well. I also ate in the restaurant downstairs- the waitstaff were friendly and the food was good.
Stayed 3 nights in Jan 2026

8/10 Good

Hal

Traveled with group, Business traveler
Liked: Cleanliness
Friendly staff
Stayed 5 nights in Jan 2026

8/10 Good

Muneera

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very courteous staff, clean rooms, conveniently located downtown Ottawa
Stayed 1 night in Jan 2026

6/10 Okay

Kate

Stayed 3 nights in Jan 2026

10/10 Excellent

Eva

Stayed 2 nights in Jan 2026

10/10 Excellent

Darcy

Stayed 2 nights in Jan 2026

8/10 Good

Katsistohkwiio

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at the DoubleTree by Hilton Ottawa was great! Clean room, convenient location and comfortable bed.
Stayed 2 nights in Jan 2026

10/10 Excellent

Carole

Stayed 1 night in Jan 2026

4/10 Poor

Buck

Stayed 2 nights in Jan 2026

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