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Quality Hotel & Suites At The Falls

2.5 star property
Hotel with free breakfast, steps from Old Falls Street

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Photo gallery for Quality Hotel & Suites At The Falls

Indoor pool, sun loungers
Exterior
Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
Free daily self-serve breakfast
Interior entrance
Reviews
6.6

Popular amenities

  • Hot TubHot TubHot Tub
  • Parking availableParking availableParking available
  • BarBarBar
  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • LaundryLaundryLaundry

Explore the area

Map
240 1st Street, Niagara Falls, NY, 14303
  • Popular LocationSeneca Niagara Resort & Casino3 min walk
  • Popular LocationRainbow Bridge9 min walk
  • Popular LocationCave of the Winds14 min walk
  • AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)34 min drive

Room options

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.1/10 Good
  • 290 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

7.3/10 Good
  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Accessible, Non Smoking

  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

7.9/10 Good
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the neighborhood

Niagara Falls

Located in Downtown Niagara Falls, Quality Hotel & Suites At The Falls is next to popular attractions like Old Falls Street and Niagara Falls Culinary Institute. This 206-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Conference Center Niagara Falls - 2 min walk
  • Seneca Niagara Resort & Casino - 3 min walk
  • Maid of the Mist - 7 min walk
  • Rainbow Bridge - 9 min walk
  • Cave of the Winds - 14 min walk

Getting around

  • Niagara Falls Station - 4 min drive
  • The nearest major airports are:<br />Niagara Falls, NY (IAG-Niagara Falls Intl.): 14-min drive, 9 mi/14.5 km<br /> Buffalo Niagara Intl. Airport (BUF): 34-min drive, 26.2 mi/42.2 km<br /> <p>The preferred airport is Buffalo Niagara Intl. Airport (BUF). </p>

Restaurants

  • ‪Seneca Niagara Casino - ‬7 min walk
  • ‪One Niagara Welcome Center - ‬5 min walk
  • ‪Hard Rock Cafe - ‬5 min walk
  • ‪One Niagara International Food Court - ‬5 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Quality Hotel & Suites At The Falls

Hotel with free breakfast, steps from Old Falls Street
Guests staying at Quality Hotel & Suites At The Falls enjoy an indoor pool, free WiFi in public areas, and a spa tub. Self parking is offered for USD 19.95 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard. Housekeeping is available on request.
An indoor pool and a spa tub are on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 19.95 per night)
  • Covered self parking on site (USD 19.95 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Legends Bar
  • Papa John's

Things to do

  • Billiards/pool table
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • In a state park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 200 per stay
  • 7 percent destination fee will be charged
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: USD 19.95 per night (in/out privileges)
  • Nearby parking fee: USD 19.95 per night (60 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Falls Niagara Falls
Quality & Suites At The Falls
Quality Hotel And Suites At The Falls
Quality Hotel & Suites At The Falls Hotel
Quality Hotel & Suites At The Falls Niagara Falls
Quality Hotel & Suites At The Falls Hotel Niagara Falls

Frequently asked questions

Are free cancellation options available at Quality Hotel & Suites At The Falls?

Quality Hotel & Suites At The Falls offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Quality Hotel & Suites At The Falls?

As of Jun 8, 2024, prices found for a 1-night stay for 2 adults at Quality Hotel & Suites At The Falls on Jun 23, 2024 start from $89.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Quality Hotel & Suites At The Falls?

This hotel is situated in Downtown Niagara Falls, just steps from Seneca Niagara Resort & Casino, and within a 10-minute walk of Niagara Falls State Park and Maid of the Mist. You'll also find Clifton Hill and Rainbow Bridge less than a mile away.

Will I be able to park at Quality Hotel & Suites At The Falls?

Yes, covered parking is offered for USD 19.95 per night with in/out privileges. Though parking is limited, accessible parking is also available.

Does Quality Hotel & Suites At The Falls have a casino?

No, Quality Hotel & Suites At The Falls doesn't have a casino.

Will I find an indoor pool at Quality Hotel & Suites At The Falls?

Yes, this hotel has an indoor pool along with a spa tub.

Is Quality Hotel & Suites At The Falls good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Quality Hotel & Suites At The Falls have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Quality Hotel & Suites At The Falls feature a restaurant that includes a breakfast menu?

Yes, Quality Hotel & Suites At The Falls serves free self-serve breakfast at Legends Bar each morning.

Will Quality Hotel & Suites At The Falls allow pets to stay free of charge?

No, pets aren't allowed at Quality Hotel & Suites At The Falls though service animals are welcome.

Are there connecting rooms at Quality Hotel & Suites At The Falls?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Quality Hotel & Suites At The Falls?

The closest major airport to Quality Hotel & Suites At The Falls is Niagara Falls, NY (IAG-Niagara Falls Intl.), which is 9 mi away (14 minutes by car). Another top airport is Buffalo Niagara Intl. Airport (BUF), which is located 26.2 mi away (34-minute drive).

Can I book a room with a balcony at Quality Hotel & Suites At The Falls?

No, you won't find guestrooms with balconies at Quality Hotel & Suites At The Falls.

Does Quality Hotel & Suites At The Falls have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Quality Hotel & Suites At The Falls.

Quality Hotel & Suites At The Falls Reviews

Reviews

6.6
Rating 10 - Excellent. 225 out of 1014 reviews" "
Rating 8 - Good. 247 out of 1014 reviews" "
Rating 6 - Okay. 221 out of 1014 reviews" "
Rating 4 - Poor. 159 out of 1014 reviews" "
Rating 2 - Terrible. 162 out of 1014 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jabri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Adam

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever!!!
Stay away! Dirty, run down rooms. The pool is grimy. The staff is RUDE! You have to PAY for parking. They put a $200 hold on your card for incidentals, and said it will be returned in TEN DAYS! They better not charge me for everything that was already broken in the room.
Stayed 1 night in Feb 2024

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There weren't a whole lot of dining or restaurants around the area. Im thinking because of it being the off season
Stayed 2 nights in Feb 2024

2/10 Terrible

Lynn

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a disappointment. There were a few gems of employees sprinkled in, but most were not service focused at all. Room service was at request, so I requested it - they never came. I asked for towels, they never came and eventually, I would need to go down to the desk to get them. Breakfast was cold pancakes and cold eggs - guests were an afterthought. The pool area did not have many towels sticked, which made it hard with kids. The hot tub wasn't hot, and there were children there without supervision (which wasn't the hotels fault, but no safeguards at all). I do not recommend this hotel - and I am typically understanding.

2/10 Terrible

Carolena

Stayed 2 nights in Feb 2024

4/10 Poor

Tara

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

marnie

Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Karen

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
As it was off-season, I got an un-beatable rate. Clean, quiet, coffee, fridge, microwave, and free breakfast if I got down there before 10:30. Very nice.
Stayed 4 nights in Oct 2023

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady on 5he desk was amazing
Stayed 1 night in Jan 2024