Lotte New York Palace in New York | Best Rates & Deals on Orbitz

See all properties

Save

Family-friendly New York hotel in Manhattan with full-service spa

Overview
Rooms
Location
Policies

8.8

Excellent

Popular amenities

Bar

Room service

Pet friendly

Breakfast available

Parking available

Explore the area

455 Madison Ave, New York, NY, 10022

Rockefeller Center7 min walk
Grand Central Terminal10 min walk
Times Square13 min walk
New York, NY (LGA-LaGuardia)25 min drive

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Tower (Corner)

1210 sq ft
City view
Sleeps 4
1 King Bed

Room, 2 Queen Beds, Accessible, Tower

465 sq ft
City view
Sleeps 4
2 Queen Beds

Signature Suite, 1 King Bed, Accessible (Palace)

1160 sq ft
City view
Sleeps 3
1 King Bed

Suite, 1 Bedroom (Palace, King)

790 sq ft
City view
Sleeps 3
1 King Bed

Signature Suite, 1 King Bed (Palace)

1160 sq ft
City view
Sleeps 3
1 King Bed

Room, 1 King Bed, Accessible, Tower

465 sq ft
City view
Sleeps 3
1 King Bed

Suite, Corner (Corner with Pantry)

1210 sq ft
City view
Sleeps 3
1 King Bed

Executive Suite, 1 King Bed, Accessible, Tower

655 sq ft
Sleeps 4
1 King Bed

Executive Studio, 2 Queen Beds, Tower

655 sq ft
City view
Sleeps 4
2 Queen Beds

Superior Room, 2 Double Beds, Accessible

360 sq ft
City view
Sleeps 4
2 Double Beds

Family Suite, Multiple Beds (Palace, King and Two Doubles)

765 sq ft
City view
Sleeps 8
1 Double Sofa Bed, 1 King Bed and 2 Double Beds

Premier Room, 1 King Bed, Accessible, View

360 sq ft
Sleeps 3
1 King Bed

Suite, 2 Bedrooms, Corner (Corner)

1675 sq ft
City view
Sleeps 6
1 King Bed and 2 Queen Beds

Room, 2 Double Beds, Accessible, View (Cathedral View)

360 sq ft
Sleeps 4
2 Double Beds

Superior Room, 1 King Bed, Accessible

360 sq ft
City view
Sleeps 3
1 King Bed

Premier Room, 2 Double Beds, Accessible, View (Skyline)

360 sq ft
City view
Sleeps 4
2 Double Beds

Room, 1 King Bed, Accessible, View (Cathedral View)

360 sq ft
Sleeps 3
1 King Bed

Superior Room, 2 Double Beds

9/10 Excellent

360 sq ft
Sleeps 4
2 Double Beds

Suite, 1 Bedroom, Tower (King)

1065 sq ft
City view
Sleeps 4
1 King Bed

Room, 2 Double Beds, View (Cathedral View)

9.4/10 Wonderful

360 sq ft
Sleeps 4
2 Double Beds

Room, 1 King Bed, View (Cathedral View)

9.2/10 Wonderful

360 sq ft
Sleeps 3
1 King Bed

Superior Room, 1 King Bed

9.3/10 Wonderful

360 sq ft
Sleeps 3
1 King Bed

Suite, 1 King Bed, Corner (Corner)

10/10 Exceptional

1210 sq ft
City view
Sleeps 4
1 King Bed

Executive Suite, 1 King Bed, Tower

655 sq ft
Sleeps 4
1 King Bed

Premier Room, 2 Double Beds, View (Skyline)

9.3/10 Wonderful

360 sq ft
City view
Sleeps 4
2 Double Beds

Premier Room, 1 King Bed, View (Skyline)

9.6/10 Exceptional

360 sq ft
City view
Sleeps 3
1 King Bed

Palace Studio Suite King

9.1/10 Wonderful

405 sq ft
City view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Tower

9.4/10 Wonderful

465 sq ft
Sleeps 4
2 Double Beds

Room, 1 King Bed, Tower

10/10 Exceptional

463 sq ft
Sleeps 3
1 King Bed

Family Suite, Multiple Beds (Palace, 2 Kings)

765 sq ft
City view
Sleeps 6
1 Double Sofa Bed and 2 King Beds

Similar properties

Free WiFi

Restaurant

Air conditioning

Gym

per night

$513 total

includes taxes & fees

Jun 22 - Jun 23

About the neighborhood

New York

Located in Manhattan, Lotte New York Palace is within a 5-minute walk of 5th Avenue and within 15 minutes of other popular attractions like Rockefeller Center. This 909-room hotel has a restaurant along with conveniences like a full-service spa and a gym.

What's nearby

5th Avenue - 3 min walk
Rockefeller Center - 7 min walk
Grand Central Terminal - 10 min walk
Broadway - 11 min walk
Times Square - 13 min walk

Getting around

51 St. Station - 3 min walk
Grand Central - 42 St. Station - 10 min walk
The nearest major airports are: New York, NY (NYS-Skyports Seaplane Base): 4-min drive, 2.2 mi/3.6 km LaGuardia Airport (LGA): 25-min drive, 9.4 mi/15.1 km Teterboro, NJ (TEB): 16-min drive, 12.4 mi/20 km Newark Liberty Intl. Airport (EWR): 36-min drive, 17.6 mi/28.3 km John F. Kennedy Intl. Airport (JFK): 53-min drive, 17.6 mi/28.3 km The preferred airport is LaGuardia Airport (LGA).

Restaurants

‪Inside Park at St Bart's - ‬3 min walk
‪Essen Slow Fast Food - ‬3 min walk
‪Starbucks - ‬2 min walk
‪Toasties - ‬1 min walk
‪Empellon - ‬3 min walk

About this property

Lotte New York Palace

Family-friendly New York hotel in Manhattan with full-service spa

Guests staying at Lotte New York Palace enjoy access to a full-service spa, a gym, and a steam room. Valet parking is available for USD 90 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this spa hotel include WiFi in public areas, meeting rooms, and a conference center.

Plasma TVs come with pay movies, and guests can stay connected with WiFi and wired internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Free weekday newspapers, laptop-compatible safes, and phones are also available.

A health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a steam room and a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Palace Spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs.

Languages

English, French, German, Italian, Korean, Russian, Spanish

Property amenities

Internet

Available in all rooms: WiFi (USD 15.99 per 24-hour period); wired internet (surcharge)
Available in some public areas: WiFi (USD 15.99 per 24-hour period); wired internet (surcharge)

Parking and transportation

Limo/town car service
Secured, covered valet parking on site (USD 90 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking available

Food and drink

Daily full breakfast available 6:30 AM to noon for a fee: USD 24 to 100 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Gold Room
Pomme Palais
Villard

Things to do

Free bicycle rentals
Full-service spa
Health club
Shopping
Steam room

Family friendly

Babysitting (surcharge)
Free crib
Laundry facilities
Snack bar/deli
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business center
Conference center
Meeting rooms

Outdoors

Garden

Full-service spa

Body scrubs
Body wraps
Detox wraps
Facials
Hot stone massages
In-room massages
Manicures/pedicures
Spa treatment rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Valet for wheelchair-equipped vehicles
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

More

55 floors
Ballroom
Banquet hall
Built in 1981
Reception hall
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Free crib
Hypo-allergenic bedding
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels

Entertainment

Pay movies
Plasma TV with premium channels

Food and drink

Limited room service

More

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Eco-friendly toiletries
Free weekday newspapers
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM

Early check-in subject to availability

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 125 per pet, per stay
Dogs only
Pet weight must not exceed 25 lbs per pet
Service animals exempt from fees

Children and extra beds

Rollaway/extra beds are available for USD 75.0 per day
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for full breakfast: approximately USD 24 to 100 per person
Fee for in-room wireless internet: USD 15.99 per 24-hour period (rates may vary)
Fee for in-room wired internet: USD 15.99 per 24-hour period (rates may vary)
Fee for wireless internet in public areas: USD 15.99 per 24-hour period (rates may vary)
Fee for wired internet in public areas: USD 15.99 per stay (rates may vary)
Covered valet parking fee: USD 90 per day (in/out privileges)
Pet fee: USD 125 per pet, per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 75.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 4:00 PM—-2 AM
Check-out: 11:00 AM
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and debit cards. Cash is not accepted.
Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

New York Palace

New York Palace Hotel

Palace Hotel

Palace New York

New York City Palace Hotel

Palace Hotel New York

Palace Hotel Nyc

Lotte New York Palace Hotel

Lotte Palace Hotel

Lotte New York Palace

Lotte Palace

Lotte New York Palace Hotel

Lotte New York Palace New York

Lotte New York Palace Hotel New York

Frequently asked questions

Is free cancellation available at Lotte New York Palace?

Lotte New York Palace offers free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Lotte New York Palace?

As of Jun 8, 2024, prices found for a 1-night stay for 2 adults at Lotte New York Palace on Jul 6, 2024 start from $495.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Lotte New York Palace?

This hotel is situated in Manhattan, just steps from 5th Avenue and St. Patrick's Cathedral, and within a short walk of Radio City Music Hall. You'll also find Rockefeller Center and Grand Central Terminal less than a mile away.

Will I be able to park at Lotte New York Palace?

Yes, secured valet parking is offered for USD 90 per day with in/out privileges. Accessible parking is also available for guests.

Is there a spa available at Lotte New York Palace?

The Palace Spa is the hotel's spa and services include hot stone massages, detox wraps, mani/pedis, and facials.

Does Lotte New York Palace have a casino?

No, Lotte New York Palace doesn't have a casino.

Will I find an indoor pool at Lotte New York Palace?

No, there is no indoor pool at this hotel.

Is Lotte New York Palace a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and a restaurant.

Does Lotte New York Palace have a hot tub?

No, but this hotel does have a steam room.

Does Lotte New York Palace feature a restaurant that includes a breakfast menu?

Yes, Lotte New York Palace serves a full breakfast for a surcharge each morning at Gold Room.

Will Lotte New York Palace allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Lotte New York Palace for a fee of USD 125 per pet, per stay.

Does Lotte New York Palace have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Lotte New York Palace?

The closest major airport to Lotte New York Palace is New York, NY (NYS-Skyports Seaplane Base), which is 2.2 mi away (4 minutes by car). Another top airport is LaGuardia Airport (LGA), which is located 9.4 mi away (25-minute drive).

Are there rooms with balconies that I can book at Lotte New York Palace?

No, there aren't any guestrooms with balconies at Lotte New York Palace.

Does Lotte New York Palace have a wedding venue?

Take advantage of the wedding venue at Lotte New York Palace if you plan to say "I do" during your trip.

Lotte New York Palace Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Amy

Traveled with family

May 28, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property, easy check in/out, clean. Service is very attentive. Great courtyard! Friendly staff. Comfortable beds.

Stayed 4 nights in May 2024

10/10 Excellent

Channy

Apr 1, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great location and very kind staff

Stayed 4 nights in Mar 2024

10/10 Excellent

lei

Mar 24, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Clean

Stayed 3 nights in Mar 2024

10/10 Excellent

Bryann

Mar 10, 2024

Liked: Cleanliness

Stayed 1 night in Mar 2024

6/10 Okay

Lori

Mar 10, 2024

Stayed 1 night in Mar 2024

10/10 Excellent

Sylvia

Mar 9, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Best staff, very pretty building.

Stayed 1 night in Feb 2024

8/10 Good

Elizabeth

Traveled with group

Mar 9, 2024

Liked: Cleanliness, amenities, property conditions & facilities

Classic, beautiful hotel with a great bar. I never write negative reviews so this feels strange to do, but the man working at reception when I was there was quite rude. Maybe it was just an off day but given how much we’re paying to stay at Lotte, I would expect a more helpful and considerate experience from reception.

Stayed 2 nights in Mar 2024

10/10 Excellent

Mario

Traveled with partner

Mar 8, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely love the Palace but the illegals walking around the area made me extremely angry and felt unsafe.

Stayed 1 night in Mar 2024

2/10 Terrible

Manohar

Mar 6, 2024

Disliked: Cleanliness, staff & service

We have stayed here multiple times over the Christmas break but this last time we had two jewelry items stolen from our room (worth over $14,000.00). The hotel setup a meeting with their insurance but they did a fake investigation and we never even got closer on the case and we were not compensated for anything. If you are going to stay here make sure you are careful with your items.

10/10 Excellent

James

Traveled with family

Mar 5, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

WOW! I am not sure that I have ever had as much bang for the buck as at the Lotte NY. Staying in the 2br corner suite, it is absolutely massive. Beds and pillows are soooo comfortable. The suite comes with a kitchen, but this is largely useless as they stock it with nothing (not even a single glass). Bathrooms, bedrooms, main living area, all huge. Elevators at the Towers are sometimes slow to arrive, but no big deal. The Villard & Gold Room restaurant service is incredibly crisp and the servers are so attentive. You won't find better value for money in the luxury segment than this.

Stayed 3 nights in Mar 2024

Lotte New York Palace

Choose dates to view prices

Photo gallery for Lotte New York Palace

Excellent

Popular amenities

Explore the area

Book today, save on your next hotel stay

Room options

View all photos for Suite, 1 King Bed, Accessible, Tower (Corner)

Suite, 1 King Bed, Accessible, Tower (Corner)

View all photos for Room, 2 Queen Beds, Accessible, Tower

Room, 2 Queen Beds, Accessible, Tower

View all photos for Signature Suite, 1 King Bed, Accessible (Palace)

Signature Suite, 1 King Bed, Accessible (Palace)

View all photos for Suite, 1 Bedroom (Palace, King)

Suite, 1 Bedroom (Palace, King)

View all photos for Signature Suite, 1 King Bed (Palace)

Signature Suite, 1 King Bed (Palace)

View all photos for Room, 1 King Bed, Accessible, Tower

Room, 1 King Bed, Accessible, Tower

View all photos for Suite, Corner (Corner with Pantry)

Suite, Corner (Corner with Pantry)

View all photos for Executive Suite, 1 King Bed, Accessible, Tower

Executive Suite, 1 King Bed, Accessible, Tower

View all photos for Executive Studio, 2 Queen Beds, Tower

Executive Studio, 2 Queen Beds, Tower

View all photos for Superior Room, 2 Double Beds, Accessible

Superior Room, 2 Double Beds, Accessible

View all photos for Family Suite, Multiple Beds (Palace, King and Two Doubles)

Family Suite, Multiple Beds (Palace, King and Two Doubles)

View all photos for Premier Room, 1 King Bed, Accessible, View

Premier Room, 1 King Bed, Accessible, View

View all photos for Suite, 2 Bedrooms, Corner (Corner)

Suite, 2 Bedrooms, Corner (Corner)

View all photos for Room, 2 Double Beds, Accessible, View (Cathedral View)

Room, 2 Double Beds, Accessible, View (Cathedral View)

View all photos for Superior Room, 1 King Bed, Accessible

Superior Room, 1 King Bed, Accessible

View all photos for Premier Room, 2 Double Beds, Accessible, View (Skyline)

Premier Room, 2 Double Beds, Accessible, View (Skyline)

View all photos for Room, 1 King Bed, Accessible, View (Cathedral View)

Room, 1 King Bed, Accessible, View (Cathedral View)

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

View all photos for Suite, 1 Bedroom, Tower (King)

Suite, 1 Bedroom, Tower (King)

View all photos for Room, 2 Double Beds, View (Cathedral View)

Room, 2 Double Beds, View (Cathedral View)

View all photos for Room, 1 King Bed, View (Cathedral View)

Room, 1 King Bed, View (Cathedral View)

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

View all photos for Suite, 1 King Bed, Corner (Corner)

Suite, 1 King Bed, Corner (Corner)

View all photos for Executive Suite, 1 King Bed, Tower

Executive Suite, 1 King Bed, Tower

View all photos for Premier Room, 2 Double Beds, View (Skyline)

Premier Room, 2 Double Beds, View (Skyline)

View all photos for Premier Room, 1 King Bed, View (Skyline)

Premier Room, 1 King Bed, View (Skyline)

View all photos for Palace Studio Suite King

Palace Studio Suite King

View all photos for Room, 2 Double Beds, Tower

Room, 2 Double Beds, Tower

View all photos for Room, 1 King Bed, Tower

Room, 1 King Bed, Tower

View all photos for Family Suite, Multiple Beds (Palace, 2 Kings)

Family Suite, Multiple Beds (Palace, 2 Kings)

Similar properties

The Kimberly Hotel

About the neighborhood

New York

What's nearby

Getting around

Restaurants

About this property

Lotte New York Palace

Languages

Property amenities

Internet