2/10 Terrible
Lauren
Traveled with family
Mar 1, 2024
Disliked: Room comfort
Do Not Book Here
Hotel would not permit us to cancel or reschedule (which we offered to do immediately as we recognized the situation was hard on hotels as well as guests ) despite a blizzard and a no travel advisory for the mountain pass we would have needed to traverse. Their policy was essentially endanger yourselves or lose your money. We had a longer stay scheduled for subsequent nights at a different venue. That property understood the danger inherent in traveling during the blizzard and permitted us to reschedule for one week later, which we did. I recommend any prospective traveler stay at this hotel as there are plenty of options where hotel management will make exceptions to policies in cases of unforeseen events such as this blizzard.
Lauren
Stayed 1 night in Feb 2024