We were very unsatisfied with everything… and even took pictures our room it was disgusting. When we arrived after a long drive we were so tired, but unpacked. When i started evaluating our room i noticed some dead bugs in the light, cobwebs on the walls,corner the laminate flooring was coming apart, the fridge had so shelves on the door, the bathroom had black mold on the ceiling,water damage,mold on the shower curtain, and our toilet didnt work. when my husband called the front desk the clerk informed us that the head person was out for the day and take it up with them the next day so we did then we had issues with our keys and was informed it was us because we left keys near our phones ( no we didnt) then after trying the master key they stated oh it needs new batteries. On to house keeping they came in too and i showed them how nasty it was and stated they would clean up ( they didnt and never came back til the day we left) i asked for more towels since there were three of us and there was only one a new shower curtain because of the mold, toilet paper because there wasnt a spare to the opened one and we were there for 4 days as well as a few trash bags they said sure came back later nothing. We call the front desk and was basically told not our problem housekeeping is off at 3pm and we will have to wait til the next day.After my husband spoke with the head desk lady she said she would take of everything the only thing she did was drag us on and gave us a $20 discount.