Our group spent a week at this home. Overall, the house suited our needs, but there were a few issues and a lack of attention to detail.
The first night we were unable to use the grills as the propane tanks were empty. We sent in a request and received two fresh tanks the next day which was awesome. However, as the stay progressed, we began to notice some areas that showed a lack of attention to detail and/or neglect to the home.
The hot tub was cloudy and there were no head rests on any of the seats which were filled with sand. Behind the hot tub was very dirty and only one of the jets worked.
Wednesday our elevator stopped between two floors and we couldn’t get it to work again. We sent a message to Vacasa to have it repaired along with a couple other issues including broken slats on the bunk bed, an alarm on the oven that kept going off unless it was unplugged, a drain in one of the bathrooms that was slow to empty. My message was responded to promptly and I was told I would receive an expedited response from Vacasa to have the issues fixed, however we never heard anything back from them for the remainder of our stay.
While the cleaning crew did a great job turning the house over, bathrooms were spotless, it smelled fresh, there were aspects that their hard work couldn’t fix like the carpets showed clear dirt tracks in heavy traffic areas, dinged up cabinets, wobbly cars table. It worked and we had fun, made memories, but the house is in need of updating and repair.