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Best Western Plus Burnaby Hotel

2.5 star property
Hotel with free breakfast, near Metropolis at Metrotown

Choose dates to view prices

Photo gallery for Best Western Plus Burnaby Hotel

Lobby
Lobby
Exterior
Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, blackout drapes
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
5411 Kingsway, Burnaby, BC, V5H2G1
  • Place, Metropolis at Metrotown
    ‪9 min walk‬
  • Place, Deer Lake
    ‪18 min walk‬
  • Place, Crystal Mall
    ‪19 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

Queen Room with Sofabed

  • Sleeps 4

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(24 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(57 reviews)
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds, Non-Smoking, Work Desk, In-Room Safe, Mini Fridge

  • Sleeps 4

Accessible-1 Queen, Non-Smoking, Flat Screen Television, Work Desk, Mini Fridge, In-Room Safe, Coffee Maker

  • Sleeps 2

1 King Bed, Non-Smoking, Flat Screen Television, Work Desk, Full Kitchen, in-Room Safe, Sofabed

  • Sleeps 4

1 King Bed, Non-Smoking, Sofabed, Work Desk, Refrigerator, in-Room Safe

  • Sleeps 4

1 Queen Bed, Non-Smoking, Work Desk, In-Room Safe, Mini Fridge

  • Sleeps 2

King Room

  • Sleeps 4

View all photos for 1 Queen Bed Room Flat Screen Television Mini Fridge Working Desk Coffee Maker Safe Smoking

In-room safe, desk, laptop workspace, blackout drapes

1 Queen Bed Room Flat Screen Television Mini Fridge Working Desk Coffee Maker Safe Smoking

  • Sleeps 2

One Bedroom Suite

  • Sleeps 4

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About the neighborhood

Burnaby

Best Western Plus Burnaby Hotel places you within a short walk of Metropolis at Metrotown and within a mile (2 km) of Crystal Mall. This 132-room hotel welcomes guests with conveniences like free breakfast, a restaurant, and free in-room WiFi.

What's nearby

  • Metropolis at Metrotown - 9 min walk - 0.5 miles
  • Deer Lake - 18 min walk - 1.0 mile
  • Crystal Mall - 19 min walk - 1.0 mile
  • Central Park - 3 min drive - 1.4 miles
  • British Columbia Institute of Technology - 3 min drive - 1.8 miles

Getting around

  • Royal Oak Station - 10 min walk
  • Vancouver Rocky Mountaineer Station - 15 min drive
  • Vancouver Intl. Airport (YVR) - 33 min drive

Restaurants

  • ‪Denny's - ‬4 min walk
  • ‪88 Noodle House - ‬8 min walk
  • ‪KFC - ‬7 min walk
  • ‪Jang Mo Jib Metrotown - ‬7 min walk
  • ‪Meet Rice Noodle - ‬4 min walk

About this property

Best Western Plus Burnaby Hotel

Hotel with free breakfast, near Metropolis at Metrotown
Best Western Plus Burnaby Hotel features free WiFi in public areas, a business center, and a computer station. Self parking is offered for CAD 10 per night. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include express check-out, laundry facilities, and a fireplace in the lobby.
40-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free local calls, and safes.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (CAD 10 per night)
  • Limited onsite self parking (max 1 space per unit)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • Jin Jiang Shanghai

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (175 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CAD 20
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 20 to May 25:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 20 per accommodation, per day
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CAD 10 per night
  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 20 (subject to availability)
  • Late check-out fee: CAD 20 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Best Western Plus Kings
Best Western Plus Kings Burnaby
Burnaby Best Western
Best Western Plus Kings Inn Burnaby
Best Western Burnaby
Best Western Plus Kings Inn
Best Western Plus Kings Inn Conference Centre
Best Western Plus Burnaby
Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel
Best Western Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel Burnaby

Frequently asked questions

What's there to see within easy reach of Best Western Plus Burnaby Hotel?

Guests enjoy the hotel's walkable location in Burnaby based on their ratings, and it's a short 11-minute walk from Metropolis at Metrotown and also 20 minutes on foot from Crystal Mall. You'll also find Grand Villa Casino Hotel and Conference Centre and Scotia Barn within a short drive.

How much does it cost to stay at Best Western Plus Burnaby Hotel?

As of Dec 25, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Burnaby Hotel on Jan 1, 2026 start from $121.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Plus Burnaby Hotel?

Yes, parking is offered for CAD 10 per night. You'll find a max of 1 space per unit.

Does Best Western Plus Burnaby Hotel feature a casino at the property?

No, Best Western Plus Burnaby Hotel doesn't have a casino.

Is there an indoor pool at Best Western Plus Burnaby Hotel?

No, there is no indoor pool at this hotel.

Is Best Western Plus Burnaby Hotel good for couples?

Couples staying at this hotel will appreciate amenities like a restaurant plus some guestrooms include kitchens and free Internet access.

Are there hot tubs at Best Western Plus Burnaby Hotel?

No, this hotel doesn't have a spa tub.

Does Best Western Plus Burnaby Hotel have a restaurant that serves breakfast?

Yes, Best Western Plus Burnaby Hotel serves free buffet breakfast at Jin Jiang Shanghai each morning.

Does Best Western Plus Burnaby Hotel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Best Western Plus Burnaby Hotel for a fee of CAD 20 per accommodation, per day. The property also provides food and water bowls.

Does Best Western Plus Burnaby Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Best Western Plus Burnaby Hotel?

The closest major airport to Best Western Plus Burnaby Hotel is Vancouver Harbour Flight Centre (CXH), which is 10.6 mi away (37 minutes by car). Another top airport is Vancouver Intl. Airport (YVR), which is located 10.8 mi away (33-minute drive).

Are there rooms with balconies at Best Western Plus Burnaby Hotel?

No, at Best Western Plus Burnaby Hotel, there aren't any guestrooms that list a balcony.

Best Western Plus Burnaby Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 676 out of 1271 reviews
Rating 8 - Good. 364 out of 1271 reviews
Rating 6 - Okay. 154 out of 1271 reviews
Rating 4 - Poor. 44 out of 1271 reviews
Rating 2 - Terrible. 33 out of 1271 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Business traveler
Liked: Property conditions & facilities
Room had a musty smell but it may be a. Vancouver thing as I find a lot of hotels smell that way. The tv channels were lacking but that is a minor complaint! Check in was smooth and check out was pleasant.
Stayed 1 night in Sep 2025

10/10 Excellent

Jongo

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all right
Stayed 4 nights in Sep 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 3 nights in Sep 2025

10/10 Excellent

Kate

Stayed 2 nights in Sep 2025

8/10 Good

Rudi

Traveled with family
Liked: Cleanliness, staff & service
Pool was nice, room could use an update, breakfast was good
Stayed 1 night in Sep 2025

8/10 Good

HYUNG, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Verna

Traveled with family
Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Marcie, Kelowna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely renovated queen room we stayed in with laminate flooring. Perfect temperature for air conditioning and great bathroom exhaust fan...doesn't leave you overheated after a shower. Hot breakfast was fantastic, scrambled eggs, hashbrown potatoes and sausage patties plus lots of other options. Easy parking...3 1/2 block walk to skytrain station on Royal Oak. Perfect for concerts...we have stayed here twice now for that reason. Beds are comfy. Def recommend staying here.
Stayed 1 night in Sep 2025

8/10 Good

Sandy

Traveled with family
Liked: Cleanliness, amenities
Good location. We had a room for 3 but there was not enough toiletries for 3. Room had kitchenette complete with coffee maker and kettle but there were no coffee mugs.
Stayed 3 nights in Sep 2025

8/10 Good

Eva, Calgary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Sally

Traveled with family
Liked: Cleanliness, staff & service
The breakfast area is not set up very well - it’s confusing on where to go and where to start. Then you are in everyone’s way when you are waiting for the toast. The seating isn’t really great as there was tons and lots of tables for 6-8 but only 1 person sitting at it. We joined another traveller but I felt there should have been smaller tables offered. There is also limited food offerings and not much available - 1 type of yogurt. I understand it is free but really the cost is added to the stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Vinod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Maria

Stayed 2 nights in Aug 2025

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
It was the cheapest hotel we could find near Vancouver. But still pricey. Given that and it comes with free breakfast we were happy the our choice.
Stayed 5 nights in Aug 2025

10/10 Excellent

Candice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when I go to Roger's arena for concerts. I love the proximity to rogers' arena and that I can park my vehicle( I own a huge truck) without the hassle of trying to park at a hotel closer to the arena( never high enough) . The staff are wonderful and the breakfast is amazing!
Stayed 1 night in Sep 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Hannah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay for a quick trip. Breakfast is a plus!
Stayed 1 night in Sep 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Shanel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 4 nights and had a great experience. There were a few small issues but overall I'd recommend this hotel and would stay again. Pros Clean, comfortable bed, helpful staff, buffet breakfast included, close to Skytrain, a variety of restaurants in walking distance, good parking, good amount of power outlets, good wifi Cons Bathroom door sticks if closed all the way, mini fridge buzzed loudly all night, low water pressure in shower. Amenities: Mini fridge, coffee maker, hair dryer, iron and ironing board, Pharmacopia Citrus toiletries, TV with basic cable, mini wall safe, outdoor pool, laundry room, ice machine
Stayed 4 nights in Sep 2025

6/10 Okay

Janet

Liked: Cleanliness, staff & service
Overall, my experience is fine. Plus sides: Room is clean daily, staff are nice and accommodating. Complimentary breakfast was a perk, and foods are fresh. They have a gym, a pool and wifi works well. Down sides, our room seem to be updated and remodeled but feel like they tried to conserve as much as possible. Limited toiletries, towels old and frayed but smell fresh. Water pressure for both shower and toilet were at the minimum. If going #2, you have to wait a minute or so to flush it a few times. No hair blow dryer. The hotel is on a major street so it gets traffic noise and especially when emergency vehicles going by, but it is also easy access to buses and walking distance to shopping malls and eateries.
Stayed 5 nights in Sep 2025

8/10 Good

Ewe

NA
Stayed 6 nights in Sep 2025

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and safe. Room was clean. Walking distance to great food options
Stayed 1 night in Sep 2025

10/10 Excellent

Lorrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything we needed. Carb heavy breakfast but included. Close to where we needed to be. Beds comfortable. Easy check-in
Stayed 3 nights in Sep 2025

8/10 Good

Jillian

Stayed 1 night in Sep 2025

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