Best Western Plus Burnaby Hotel

Eco-certified hotel with free breakfast and a 24-hour front desk

Choose dates to view prices

Where to?

Dates

September 2025

October 2025

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, blackout drapes

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Housekeeping
24/7 front desk
Pet friendly

Explore the area

5411 Kingsway, Burnaby, BC, V5H2G1

Metropolis at Metrotown
‪9 min walk‬
Crystal Mall
‪19 min walk‬
Deer Lake
‪19 min walk‬
Vancouver, BC (YVR-Vancouver Intl.)
‪22 min drive‬

Room options

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

Very good

Sleeps 2
1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

Excellent

Sleeps 2
1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

Excellent

Sleeps 2
1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Excellent

Sleeps 4
1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Exceptional

Sleeps 4
1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

Very good

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Good

Sleeps 4
1 King Bed

Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Very good

Sleeps 4
1 Queen Bed

About the neighborhood

Burnaby

Best Western Plus Burnaby Hotel places you within a short walk of Metropolis at Metrotown and within a mile (2 km) of Crystal Mall. This 132-room hotel welcomes guests with conveniences like free breakfast, a restaurant, and free in-room WiFi.

What's nearby

Metropolis at Metrotown - 9 min walk - 0.5 miles
Crystal Mall - 19 min walk - 1.0 mile
Deer Lake - 19 min walk - 1.0 mile
Port of Vancouver - 13 min drive - 7.3 miles
Canada Place Cruise Ship Terminal - 18 min drive - 8.9 miles

Getting around

Royal Oak Station - 10 min walk
Vancouver Rocky Mountaineer Station - 15 min drive
Vancouver Intl. Airport (YVR) - 33 min drive

Restaurants

‪Denny's - ‬4 min walk
‪KFC - ‬7 min walk
‪Jang Mo Jib Metrotown - ‬7 min walk
‪Sun Tea - ‬7 min walk
‪Maruhachi Ra-men - ‬4 min walk

About this property

Best Western Plus Burnaby Hotel

Eco-certified hotel with free breakfast and a 24-hour front desk

Best Western Plus Burnaby Hotel features free WiFi in public areas, a business center, and a computer station. Self parking is offered for CAD 10 per night. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include express check-out, laundry facilities, and a fireplace in the lobby.

40-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free local calls, and safes.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Honeymoon Suite | 1 bedroom, pillowtop beds, in-room safe, desk

Pool
Hot Tub
Free WiFi
Restaurant

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Self parking on site (CAD 10 per night)
Limited onsite parking (max 1 space per unit)

Food and drink

Free buffet breakfast available daily 6:30 AM to 10:00 AM
A restaurant

Restaurants on site

Jin Jiang Shanghai

Family friendly

Laundry facilities
Mini-fridge
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Business services

Business center
Computer station

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (175 inch wide door)
Wheelchair accessible (may have limitations)

2 floors
Fireplace in lobby
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

40-inch flat-screen TV with premium cable channels
Pay movies

Food and drink

Coffee/tea maker
Mini-fridge

Access via exterior corridors
Air conditioning (climate-controlled)
Desk
Desk chair
Free local calls
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: CAD 20

Late check-in subject to availability

Minimum check-in age: 19

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: CAD 20

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 20 to May 25:

Swimming pool

Access methods

Staffed front desk

Pets

This property welcomes pets for CAD 20 per accommodation, per day
Dogs and cats only
Food and water bowls are available
Service animals exempt from fees

Children and extra beds

Up to 2 kids 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for CAD 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: CAD 250 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Self parking fee: CAD 10 per night
Pet fee: CAD 20 per accommodation, per day
Service animals are exempt from fees
Early check-in fee: CAD 20 (subject to availability)
Late check-out fee: CAD 20 (subject to availability)
Rollaway bed fee: CAD 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a carbon monoxide detector and a smoke detector

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 4 PM
Check-out: 11 AM
Minimum check-in age: 19

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite safety features include a carbon monoxide detector and a smoke detector.
Cashless payment methods are available for all transactions.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

No cribs or infant beds are available.

Property is also known as

Best Western Plus Kings

Best Western Plus Kings Burnaby

Burnaby Best Western

Best Western Plus Kings Inn Burnaby

Best Western Burnaby

Best Western Plus Kings Inn

Best Western Plus Kings Inn Conference Centre

Best Western Plus Burnaby

Plus Burnaby Hotel Burnaby

Best Western Plus Burnaby Hotel Hotel

Best Western Plus Burnaby Hotel Burnaby

Best Western Plus Burnaby Hotel Hotel Burnaby

Frequently asked questions

What's there to see within easy reach of Best Western Plus Burnaby Hotel?

Guests enjoy the hotel's walkable location in Burnaby based on their ratings, and it's a short 11-minute walk from Metropolis at Metrotown and also 20 minutes on foot from Crystal Mall. You'll also find Deer Lake and Central Park within a short drive.

How much does it cost to stay at Best Western Plus Burnaby Hotel?

As of Sep 25, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Burnaby Hotel on Oct 5, 2025 start from $149.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Plus Burnaby Hotel?

Yes, parking is offered for CAD 10 per night. You'll find a max of 1 space per unit.

Does Best Western Plus Burnaby Hotel feature a casino at the property?

No, Best Western Plus Burnaby Hotel doesn't have a casino.

Is there an indoor pool at Best Western Plus Burnaby Hotel?

No, there is no indoor pool at this hotel.

Is Best Western Plus Burnaby Hotel good for couples?

Couples staying at this hotel will appreciate amenities like a restaurant plus some guestrooms include kitchens and free Internet access.

Does Best Western Plus Burnaby Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Best Western Plus Burnaby Hotel have a restaurant that serves breakfast?

Yes, Best Western Plus Burnaby Hotel serves free buffet breakfast at Jin Jiang Shanghai each morning.

Does Best Western Plus Burnaby Hotel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Best Western Plus Burnaby Hotel for a fee of CAD 20 per accommodation, per day. The property also provides food and water bowls.

Are there connecting rooms at Best Western Plus Burnaby Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Best Western Plus Burnaby Hotel?

The closest major airport to Best Western Plus Burnaby Hotel is Vancouver Harbour Flight Centre (CXH), which is 10.6 mi away (37 minutes by car). Another top airport is Vancouver Intl. Airport (YVR), which is located 10.8 mi away (33-minute drive).

Can I book a room with a balcony at Best Western Plus Burnaby Hotel?

No, there aren't any guestrooms with balconies at Best Western Plus Burnaby Hotel.

Best Western Plus Burnaby Hotel Reviews

8.6

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

6/10 Okay

George

Jun 26, 2025

Meh

Stayed 1 night in Jun 2025

4/10 Poor

Maria

Jun 26, 2025

Disliked: Property conditions & facilities

THE PROPERTY NEWLY RENOVATED....STRONG SMELLS....That I can't breathe cause I have allergy. And I booked 4person but it came out only 1person on there system. I'm not happy with it.and I add up of payment. I'm very this appointmented. I will never booked this hotel again never.

Stayed 4 nights in Jun 2025

6/10 Okay

Gladis, Houston

Traveled with family

Jun 25, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

The online pictures make this hotel look nicer than it actually is. It’s very basic and outdated. Many of the exterior doors need at least a paint job or something to make them look decent. Our room in particular was not cleaned very well. There was dust on the TV dresser and the toilet wasn’t cleaned properly, and our tub was clogged with lots of gross hair and the water did not drain properly. The girl at check-in was not all that friendly. We arrived at night so not sure if she was tired and not in the best mood. Breakfast was meh, but enough to get you going in the morning. The carpet in this area looked dirty all over. Breakfast staff also not the friendliest. But we found that overall the Asian culture in Vancouver is not friendly, tend to be rude and not good with customer service. We’re used to the good Southern hospitality. We were also charged $10 for parking which was odd because we have never been charged for parking at any Best Western anywhere else, especially for one like this one in not the best condition.

Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Jun 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Good stay, good breakfast

Stayed 2 nights in Jun 2025

6/10 Okay

Jing, Winnipeg

Traveled with family

Jun 24, 2025

Liked: Cleanliness

Walls were too thin, could hear people next door, the staff very friendly, good room service, who always provided extra utilities. The breakfast was a bit repetitive. The A/c, fridge and coffee machine were too loud, disrupted some sleep. But overall, it was worth the stay and price

Stayed 3 nights in Jun 2025

4/10 Poor

Richard

Traveled with family

Jun 24, 2025

Disliked: Amenities, property conditions & facilities

This place is still undergoing renovation. Called ahead for a cot and was told when I got there they don't offer them anymore. After complaining they said they might have one in storage. When they delivered it to the room the mattress was practically non-existent in the middle from being folded up for so long. One night electricity was turned off for repairs from 11pm to 6am. So no air conditioning in middle of June. Even though parking was on their property, they charged $10/night parking. None of this was listed in the details of the property.

Stayed 4 nights in Jun 2025

8/10 Good

Kathleen, Castlegar

Jun 24, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 4 nights in Jun 2025

10/10 Excellent

Malinda

Jun 23, 2025

Stayed 2 nights in Jun 2025

6/10 Okay

Angelica

Business traveler

Jun 23, 2025

Disliked: Cleanliness, staff & service

Good but nothing wow. Poor welcome feeling and service at front desk. They just want to finish the job, they don't care what you're saying. Basic breakfast were you must delivery to the lady your coupon as soon as you arrive because it's seems she believes you're gonna steal a banana o the tasteless fake eggs

Stayed 6 nights in Jun 2025

8/10 Good

Jerry

Traveled with partner

Jun 22, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Done

Stayed 2 nights in Jun 2025

8/10 Good

Claudia

Traveled with partner

Jun 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Attentive and excellent service. All staff are respectful and helpful. Rooms are simple and outdated but super clean and comfortable

Stayed 1 night in Jun 2025

4/10 Poor

Nolan, Kelowna

Jun 19, 2025

Disliked: Amenities, property conditions & facilities

Staff is just ok at the front desk. Not much engagement! Then I just asked this am today if I could get a credit to leave a day early as had already paid and the guy was so direct on a NO. I did not ask on a refund and he took it that way. Did not listen to me much. I asked on a future credit. NO point to ever argue on things and just review instead. The housekeeping are excellent and so was the young gal at breakfast. Very nice. The breakfast was weak though with just not so appetizing looking sausages and never am a fan of high calorie sausages! Eggs looked microwaved! I did not have. I never eat sausage as I like to be a bit healthy. It is for heavier ppl or ppl who care zero on their diet. (WHY can't so many hotels just have the better for you bacon and which is same cost and tastes way better and is way less in calories!??) My tv had no sports channels and I did not want to have a whole night not able to watch sports. One of the reasons I wanted to leave early. I also thought there was a hot tub there as listed and taken out. The hotel is really aging and getting pretty dirty looking. My room though was clean. Cannot say I will be returning here, would you? I even was charged 10 a day for parking and am sure they charged me for that too on day two today and I left before 10 am.

Stayed 2 nights in Jun 2025

4/10 Poor

Birgitta

Jun 18, 2025

Disliked: Property conditions & facilities

To like? Not much, other than that the staff was very friendly and the front desk area is beautiful and renovated; however the renos to the rooms seem limited to the bathroom and floors. The yellowish nicotine stained drapes smelled of years of smoke. The TV credenza was falling apart, the headboards and other furniture items we old and scratched up. The mattresses were poor quality as you could feel the springs on your back. The grounds at the entrance were unkept as was the neighborhood. Overall not a great experience.

Stayed 3 nights in Jun 2025

10/10 Excellent

Jiangyuan

Jun 17, 2025

Liked: Cleanliness, property conditions & facilities

We have been stayed there for one week. Very good room cleaning service. All staffs are nice and lots restaurants walking to reach, very convenient

Stayed 7 nights in Jun 2025

10/10 Excellent

Teresa

Traveled with partner

Jun 17, 2025

Liked: Cleanliness, staff & service, amenities

Bed made and towels replaced daily was very nice. It was quiet, the air conditioner worked well and the blackout curtains ensured we didn’t wake up at 6 when it got bright outside. We had vouchers for a hot breakfast which was very good. We used the laundry facilities and that worked well too. The floor in our room must be on a slight slant as the drawers in the chest kept opening. I had to ask for a hair dryer.

Stayed 7 nights in Jun 2025

6/10 Okay

Raphael David

Jun 17, 2025

Stayed 3 nights in Jun 2025

6/10 Okay

Julia

Traveled with family and small children

Jun 16, 2025

Liked: Cleanliness, staff & service

This was the most expensive hotel during a week-long roadtrip from Vancouver to Calgary and by far the most disappointing. Rooms are clean enough and staff is friendly, but for the price (and the Best Western brand!) we expected more. The tub in one of our rooms wasn't draining well and the Nespresso machine didn't work. Rooms are outdated (though we noticed some rooms are being renovated) and especially the bathrooms are a little dingy. Toiletries are available but we had to ask for some items at the front desk as one of the rooms only had conditioners. Breakfast is included and it offers the basics (eggs, cereal, coffee, toast) but quality could be improved.

Stayed 3 nights in Jun 2025

8/10 Good

Jaime

Traveled with partner

Jun 16, 2025

Liked: Cleanliness, amenities, property conditions & facilities

In an overall was good

Stayed 6 nights in Jun 2025

10/10 Excellent

Amin

Jun 15, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Clean and Friendly staff

Stayed 3 nights in Jun 2025

10/10 Excellent

Nancy

Traveled with partner

Jun 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Rooms were spacious, lobby was clean and inviting. Staff were courteous and helpful. The complimentary breakfast was a great selection of hot and cold items. I'd stay again if in the area. Sadly, the pool, however inviting it looked, was not open for use. Possibly just time of year.

Stayed 6 nights in Jun 2025

6/10 Okay

NICOLE

Jun 13, 2025

Stayed 1 night in Jun 2025

8/10 Good

Shinichi

Jun 13, 2025

Stayed 2 nights in Jun 2025

6/10 Okay

Tanya

Jun 12, 2025

Stayed 2 nights in Jun 2025

6/10 Okay

Erwina

Traveled with pets, Traveled with family

Jun 12, 2025

Disliked: Property conditions & facilities

Staff at the breakfast were not very friendly and I do not like having to submit a voucher before eating. This was a first to me. Rooms did not have a microwave and I had to request one. Check in staff were great though.

Stayed 1 night in Jun 2025

6/10 Okay

Erwina

Traveled with pets, Traveled with family

Jun 12, 2025

The property was being renovated so there were not a lot of room choices and the surroundings were unkept

Stayed 1 night in Jun 2025

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Best Western Plus Burnaby Hotel

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Explore the area

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

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About the neighborhood

Burnaby

What's nearby

Getting around

Restaurants

About this property

Best Western Plus Burnaby Hotel

Awards and affiliations

Similar properties

Executive Suites Hotel Metro Vancouver

Executive Suites Hotel Metro Vancouver

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Family friendly

Conveniences

Guest services

Business services

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Reviews

Best Western Plus Burnaby Hotel Reviews

Excellent

8.8/10

9.2/10

8.2/10

8.2/10

8.2/10

Reviews

6/10 Okay

George