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Lumina at LOSANTOS Tulum

4.0 star property
Apartment with free parking, near Tulum National Park

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Photo gallery for Lumina at LOSANTOS Tulum

Outdoor pool, free cabanas
Premium Apartment | Living area | 40-inch Smart TV with satellite channels, TV, Netflix
Deluxe Apartment | Egyptian cotton sheets, premium bedding, pillowtop beds
Premium Apartment | Living area | 40-inch Smart TV with satellite channels, TV, Netflix
Premium Apartment | Egyptian cotton sheets, premium bedding, pillowtop beds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
Aldea Zama, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪9 min walk‬
  • Place, Hunab Lifestyle Center
    ‪14 min walk‬
  • Place, Tulum National Park
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪78 min drive‬

Room options

View all photos for Deluxe Apartment

Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Apartment

  • 1636 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Apartment

Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Apartment

  • 1636 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Apartment

Deluxe Apartment | Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Apartment

  • 1636 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Apartment

Premium Apartment | Egyptian cotton sheets, premium bedding, pillowtop beds

Premium Apartment

  • 2443 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds and 2 Twin Beds

View all photos for Premium Apartment

Premium Apartment | Egyptian cotton sheets, premium bedding, pillowtop beds

Premium Apartment

  • 2443 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Exclusive Apartment

Exclusive Apartment | Egyptian cotton sheets, premium bedding, pillowtop beds

Exclusive Apartment

  • 915 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Apartment

Exclusive Apartment | Living area | 40-inch Smart TV with satellite channels, TV, Netflix

Exclusive Apartment

  • 915 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Apartment

Exclusive Apartment | Egyptian cotton sheets, premium bedding, pillowtop beds

Exclusive Apartment

  • 915 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment

Deluxe Apartment | Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Apartment

  • 1636 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Apartment

Deluxe Apartment | Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Apartment

  • 1636 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Exclusive Apartment

Exclusive Apartment | Living area | 40-inch Smart TV with satellite channels, TV, Netflix

Exclusive Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment

Deluxe Apartment | Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Apartment

  • 1647 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

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About the neighborhood

Tulum

Located in Zama, Lumina at LOSANTOS Tulum is within a few miles (5 km) of popular sights such as Tulum Mayan Ruins and Tulum Beach. This 12-room, 4-star apartment building has an outdoor pool along with a 24-hour gym and free in-room WiFi.
View more Apartments in TulumOpens in a new window

What's nearby

  • Jaguar Park - 9 min walk - 0.5 miles
  • Hunab Lifestyle Center - 14 min walk - 0.8 miles
  • Tulum National Park - 4 min drive - 1.3 miles
  • SFER IK - 5 min drive - 2.4 miles
  • Dos Aguas Park - 7 min drive - 1.1 miles

Getting around

  • Tulum Intl. Airport (TQO) - 50 min drive

Restaurants

  • ‪Coco Cafe - ‬3 min walk
  • ‪Jasmine - ‬3 min walk
  • ‪Olio - ‬2 min walk
  • ‪Carl's Jr. - ‬16 min walk
  • ‪Rossina - ‬10 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Lumina at LOSANTOS Tulum

Apartment with free parking, near Tulum National Park
Guests of Lumina at LOSANTOS Tulum have access to an outdoor pool, a 24-hour gym, and an outdoor tennis court. If you decide to drive, there's free parking. Helpful staff can provide dry cleaning/laundry services and concierge services. This smoke-free apartment building also has a garden.
Each apartment is individually decorated and features a kitchen and space to spread out with a dining area and a sitting area. Guests can expect to find free WiFi and a 40-inch Smart TV with satellite channels and Netflix. Pillowtop beds sport Egyptian cotton sheets and the bathroom offers a rainfall showerhead, a hair dryer, and designer toiletries. Other standard amenities include a private yard, an electric kettle, and a dining table.
Recreational amenities at the apartment include an outdoor tennis court, an outdoor pool, and a 24-hour fitness center.

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Property amenities

Pool/Spa

  • 24-hour pool access
  • Free pool cabanas
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch smart TV with satellite channels
  • Books
  • Netflix
  • Streaming services

Outdoor areas

  • Garden
  • Outdoor furniture
  • Yard

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Guidebooks
  • Restaurant dining guides

Things to do

  • 24-hour gym
  • Outdoor tennis court

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Outdoor lighting

General

  • 12 units
  • 2 buildings
  • 3 floors
  • Garden
  • Individual decor
  • Individual furnishings
  • Renovated - August 2023

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include outdoor lighting.

Additional information about polices, regulations, and more:

  • 24-hour pool access
  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

Is a free cancellation option available at Lumina at LOSANTOS Tulum?

Lumina at LOSANTOS Tulum offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What can I see close to Lumina at LOSANTOS Tulum?

This apartment is situated in Zama within a short 17-minute walk of Jaguar Park and also 14 minutes on foot from Hunab Lifestyle Center. You'll also find Tulum Beach and Tulum Mayan Ruins within a short drive.

Is parking available on site at this apartment?

Yes, secured self parking is offered for free at the apartment.

Does Lumina at LOSANTOS Tulum have a casino?

No, Lumina at LOSANTOS Tulum doesn't have a casino.

Will I find an indoor pool at Lumina at LOSANTOS Tulum?

No, this apartment doesn't have an indoor pool; however, there is an outdoor pool. Guests have 24-hour pool access.

What do couples enjoy most about Lumina at LOSANTOS Tulum?

There are many amenities for couples at this apartment, including an outdoor pool and free pool cabanas plus some apartments feature private plunge pools.

Does Lumina at LOSANTOS Tulum have a hot tub?

No, this apartment doesn't have a spa tub.

Does Lumina at LOSANTOS Tulum feature a restaurant that includes a breakfast menu?

No, Lumina at LOSANTOS Tulum doesn't have a restaurant that serves breakfast.

Will Lumina at LOSANTOS Tulum allow pets to stay free of charge?

No, pets aren't allowed at Lumina at LOSANTOS Tulum though service animals are welcome.

How far is the airport from Lumina at LOSANTOS Tulum?

The closest major airport to Lumina at LOSANTOS Tulum is Tulum Intl. Airport (TQO), which is 26.8 mi away (50 minutes by car).

Can I book a room with a balcony at Lumina at LOSANTOS Tulum?

No, there aren't any apartments with balconies at Lumina at LOSANTOS Tulum.

Lumina at LOSANTOS Tulum Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 36 out of 48 reviews
Rating 8 - Good. 8 out of 48 reviews
Rating 6 - Okay. 2 out of 48 reviews
Rating 4 - Poor. 1 out of 48 reviews
Rating 2 - Terrible. 1 out of 48 reviews

9.4/10

Cleanliness

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in the Santomar building at Lumina Losantos with another family (four adults, four kids ages 11-14) for six nights in a premium apartment (3 bedrooms). Plenty of space for all except that the dining table only seats 6 and the couch seats maybe 4-5 (when we scrunched together). We did appreciate having 3 full bathrooms so the kids weren’t in our space. Our concierge was very responsive via WhatsApp to our requests for additional paper towels, trash bags, etc. We also appreciated having a washer and dryer. The pool is beautiful and the water was the perfect temperature. The rooms are beautifully decorated. The beds are comfortable. It’s located only a few minutes away from a large Super Chedraui that we visited several times during our stay. We would definitely stay here again, especially given the reasonable price for such a beautiful place.
Stayed 6 nights in Jul 2025

2/10 Terrible

Michelle

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
So many issues. Photography can be deceiving. We stayed in the premium apartment for a week and it was very unpleasant. The apartment was not built well. There are entry points all over that allow mosquitoes in and also birds in the primary bedroom upstairs. The noise is a huge issue. Birds waking you up at 6 am or the construction vehicles and work. The bathrooms had zero ventilation and all 3 stunk of sewer. It was disgusting. Main bedroom bed was hard as a rock. We had to sleep on the sofa the entire week. Kitchen was a mess with non working appliances, broken faucet, when I let concierge know of the non working stove, I was met with an accusation that we misused it causing it to break. We had just checked in. It was insulting and we had to wait around an hour on vacation for them to figure out the issue. Gym was nice but had broken equipment, they do not provide any gym towels or any hand towels in the unit or gym. They also don’t provide sanitizing wipes or towels in the gym. When I questioned this, concierge said it’s my responsibility to have wipes for the gym. Overall, this place is a dump and not worth the money. The staff on-site were nice, concierge was a bit condescending and rude. Stay far away.
Stayed 6 nights in Jun 2025

10/10 Excellent

Harold, Elmira

Liked: Cleanliness, amenities, property conditions & facilities
I would stay at this place again when I go back to Tulum.
Stayed 6 nights in May 2025

8/10 Good

Bibianka Melanie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Me and my two Teenager daughters felt very save and at home at Lumina. The spacious Apartment has everything we needed, the kitchen was well equipped (inclusive. blender for Smoothie making) and the beds are comfortable. We loved the option to eat on the large balcony or the rooftop deck with cool off pool! The property and amenities are beautiful, quiet and never crowded. We used the fully equipped new gym Equipment and pool as well as the Pickel Ball courts. We rented bicycles for the week for easy in and out and the grocery close by had everything we needed inclusive fresh fruits and vegetables. Would definierend recommend and stay there again! Oh and many good sonnig places in both, walkable and driveable distance. A Taxi stand is close by which we used to get to Tulum town Center or further away cenotes.
Stayed 7 nights in Mar 2025

10/10 Excellent

Elsie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Literally right behind secrets where the rest of our friends were staying so it's a quick 5 minute walk there. There's a 7 eleven near by as well as easy accessibility to taxi's if needed. There is also dining near by as well that you can walk to. The property is beautiful and in a gated community. There is a pool and gym in very good condition as well. I honestly would stay here again. Felt very safe and at home. The communication from whomever was assisting us could have been a little bit better, but it's not the end of the world. Long story short, we were trying to have our host help us order a pizza since we did not speak Spanish and she wasn't giving us clarity on whether or not she was willing to assist with that. Could have been a cultural barrier. Since she was unclear on if she was willing to help, we ended up going out to take a taxi and get it ourselves. When we left she finally got back to say she would call, but should have been clear about that before we left as I was essentially going back and forth with her for almost 45 minutes on if she could call when she was done wrapping up whatever she was doing and she didn't confirm that for me. But honestly, it really wasn't a big deal and everything else was seamless.
Stayed 5 nights in Feb 2025

10/10 Excellent

MARIA PATRICIA, San Mateo

Traveled with group
Liked: Cleanliness, property conditions & facilities
Awesome place
Stayed 4 nights in Jan 2025

8/10 Good

Samuel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was wonderful and spacious. It's in a perfect position to access both the beach (if have access to bikes) or the town if you enjoy a 30 minute walk. It's on the edge of Aldea Zama, so perfectly situated in an up and coming area with just a touch of jungle vibe. It's just far enough to feel like you have a slice of isolation whilst still having the conveniences of a nearby 7/11 or various restaurant/cafes. Plus can easily self cater here. The communication and final section of the walking route leave a little to be desired. For communication, access to phone internet is a must for check in as there is no representative to meet you (self-check in) and the particular location is a little confusing if you arrive to Tulum before you receive the instructions (we received ours 2 hours before check in, 2pm vs 4pm check in). Also, we had a slight issue with smells from the drains. Overall, a great location and apartment with access to a lovely looking pool and gym.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dan

Liked: Cleanliness, room comfort

Super stay in Tulum

Room was great. Very spacious apartment in a perfect location. Bed was very big and super comfortable. Washing machine in the apartment was also very handy.
Stayed 7 nights in Nov 2024

10/10 Excellent

Lada

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Just wow! The apartment was spacious, comfortable, very modern and beautifully decorated. Top notch design! Importantly, it was also quiet, clean and bug free! The view of the jungle from the top bedroom and terrace was amazing! The property is surrounded by the forest, so you wake up to wonderful bird calls. I loved the trail through the woods to the swimming pool, which was so relaxing surrounded by lush greenery. The architecture of the pool is lovely, clean water, and it was never crowded. The concierge was very responsive and we had every comfort we needed. A wonderful vacation!!!
Stayed 6 nights in Jul 2024

10/10 Excellent

Analyn, Irvine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place. Clean. Amenities are on point complete with knives, scissors, etc. Just be warned that it gets really hot during the day that the top bedroom also gets too hot. The ceiling is so high and I do not think there’s a barrier between the inside and the outside because you can literally hear everything from outside. There are also no black out curtains in the bedrooms.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful apartment and pool. Very nice design and layout. There were a couple issues that were quickly taken care of by the staff. We really enjoyed our stay. There were several great restaurants close by.
Stayed 8 nights in Jun 2024

10/10 Excellent

Rogelio, Surprise

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed with my wife and 2 kids (9yrs and 1yr olds) was located central as you could go to any of the beaches driving everything including cenotes was about 20min drive. Located in town in a secure neighborhood helped when we needed to buy grocery’s (5mins away) will definitely stay here again! Would recommend getting a rental (FYI dont buy the rental company coverage if you have chase sapphire it covers you and Id asume any major credit card that has travel rewards would as well)
Stayed 3 nights in May 2024

8/10 Good

Elizabeth

Liked: Amenities, property conditions & facilities
The room,the chairs were very dusty. The master bath room toilet was very smelly and no air refresher. Aside from that it is a good place and we enjoyed our selves.
Stayed 5 nights in May 2024

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Apr 2024

10/10 Excellent

danyel

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This condo was fabulous! It was near everything we wanted to do and see. We felt safe in the quiet and gated community. The layout was perfect and just overall beautifully decorated.
Stayed 3 nights in Apr 2024

8/10 Good

GERALDINE

Traveled with family
Liked: Property conditions & facilities
The rooms are big, clean and very spacious. I would stay here again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment and pool area are really great! Exactly like the photos online. Great value for money and perfect for a family stay. The pool was never really busy and often we had it to ourselves. The site is quite new and still being built so you can expect building noise particularly when at the pool. This is difficult to avoid in Tulum as there are new developments everywhere it seems.
Stayed 7 nights in Apr 2024

6/10 Okay

Inna

Stayed 5 nights in Mar 2024

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is beautiful, the area is amazing. Plenty of room in the apartment, 2 rooms, one with a king bed the other with 2 single beds. If you have a car there are 2 spots for 6 apts, so, you may leave your car at 30 meters away from the property, no big deal, inside of the gated comunity. Feels very safe in Zama, it is a growing community that will have everything.
Stayed 2 nights in Mar 2024

10/10 Excellent

Grant, Seattle

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Angel

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Adam

Stayed 4 nights in Jan 2024

10/10 Excellent

Allison

Liked: Cleanliness, property conditions & facilities
Beautiful spot and in pristine condition
Stayed 5 nights in Jan 2024

10/10 Excellent

Miguel Arturo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful condo, nice and clean. The washer/dryer was a plus! The other buildings are still under construction, however, it did not interfere with our stay. Definitely recommend.
Stayed 2 nights in Dec 2023

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, room comfort

Family trip to Tulum

My family of 4 stayed here for a week and it was perfect. Plenty of room, beautiful grounds and pool! Would def stay again!
Stayed 6 nights in Oct 2023