Hotel & Hostel El Punto

2.5 star property
Hostal with an outdoor pool, near Tulum National Park

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Photo gallery for Hotel & Hostel El Punto

Outdoor pool
Lounge
Reception
Shared Dormitory, Mixed Dorm | In-room safe, free WiFi, bed sheets
Lounge

Reviews

7.2 out of 10
Good

Popular amenities

  • Kitchen
  • Pool
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Cobá Sur Av. & Mercurio St., Centro, Tulum, QROO, 77780
  • Tulum National Park
    ‪3 min drive‬
  • Tulum Mayan Ruins
    ‪6 min drive‬
  • Playa Paraiso
    ‪8 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪57 min drive‬

Room options

Shared Dormitory, Mixed Dorm

  • 269 sq ft
  • Sleeps 1
  • 1 Twin Bed

Comfort Room, Private Bathroom

  • 215 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Deluxe Quadruple Room, 1 Bedroom

  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Comfort Room, 1 King Bed, Private Bathroom

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Queen Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Tulum

Located in Tulum City Center within 2 miles (3 km) of Tulum National Park, Hotel & Hostel El Punto is within a few miles (5 km) of other popular sights such as Tulum Mayan Ruins. This 10-room hostal welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a library.

What's nearby

  • Tulum National Park - 3 min drive - 2.2 miles
  • Gran Cenote - 4 min drive - 3.1 miles
  • Las Palmas Public Beach - 6 min drive - 3.1 miles
  • Tulum Mayan Ruins - 6 min drive - 2.7 miles
  • Playa Paraiso - 8 min drive - 3.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 90 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪La Coqueta - ‬8 min walk
  • ‪Boston’s Tulum - ‬3 min walk
  • ‪Carl's Jr. - ‬7 min walk
  • ‪Azul Cafe - ‬4 min walk

About this property

Hotel & Hostel El Punto

Hostal with an outdoor pool, near Tulum National Park
Hotel & Hostel El Punto features an outdoor pool, free WiFi in public areas, and microwave in a common area. Airport transportation is made easy with an airport shuttle for a fee. Front-desk staff can assist with tours/tickets and luggage storage. Additional amenities include a refrigerator in a common area, a library, and a terrace.
Guests can expect to find free WiFi. Relax with a rainfall shower. Other amenities include refrigerators, microwaves, and ovens.
Recreational amenities at the hostal include an outdoor pool.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Things to do

  • Library
  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • Built in 2015
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Shared kitchen access

More

  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 10

Special check-in instructions

The property charges 4 percent for credit card payments
The front desk is open daily from 7:30 AM - 11:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: USD 10 (subject to availability)
  • Credit card charges are subject to a surcharge of 4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3 PM—-10 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

El Punto Tulum
Hostel & Hotel El Punto
Hostel & Hotel El Punto Tulum
Hotel Hostel El Punto Tulum
Hotel Hostel El Punto
Hostel Hotel El Punto
Hotel & Hostel El Punto Tulum
Hotel & Hostel El Punto Hostal
Hotel & Hostel El Punto Hostal Tulum

Frequently asked questions

Is a free cancellation option available at Hotel & Hostel El Punto?

Hotel & Hostel El Punto provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

What can I see around Hotel & Hostel El Punto?

This hostal is situated in Tulum City Center within a short 9-minute walk of Hunab Lifestyle Center and also 13 minutes on foot from Jaguar Park. You'll also find Tulum Mayan Ruins and Tulum National Park within a short drive.

Is there parking available at Hotel & Hostel El Punto?

No, this hostal doesn't offer parking.

Does Hotel & Hostel El Punto include a casino at the property?

No, Hotel & Hostel El Punto doesn't have a casino.

Is there an indoor pool at Hotel & Hostel El Punto?

No, this hostal doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

Is Hotel & Hostel El Punto good for couples?

Couples staying at this hostal will appreciate amenities like a rainfall showerhead as well as an outdoor pool and a terrace.

Does Hotel & Hostel El Punto have a hot tub?

No, this hostal doesn't have a spa tub.

Does Hotel & Hostel El Punto feature a restaurant that includes a breakfast menu?

No, Hotel & Hostel El Punto doesn't have a restaurant that serves breakfast.

Does Hotel & Hostel El Punto allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel & Hostel El Punto.

Are there connecting rooms at Hotel & Hostel El Punto?

No, there aren't connecting guestrooms at this hostal.

What is the closest airport to Hotel & Hostel El Punto?

The closest major airport to Hotel & Hostel El Punto is Tulum Intl. Airport (TQO), which is 25.8 mi away (49 minutes by car).

Are there rooms with balconies at Hotel & Hostel El Punto?

No, there aren't any guestrooms with balconies at Hotel & Hostel El Punto.

Hotel & Hostel El Punto Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 8 out of 33 reviews
Rating 8 - Good. 9 out of 33 reviews
Rating 6 - Okay. 11 out of 33 reviews
Rating 4 - Poor. 2 out of 33 reviews
Rating 2 - Terrible. 3 out of 33 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Stayed 1 night in Nov 2019

4/10 Poor

mark

Disliked: Room comfort

Hot in Tulum

It was so hot and the fans didn't help. Apparently only the hotel part has air conditioning, not the hostel. Plus, there were mosquito nets around the beds which were needed because of all the mosquitos, but it made it even hotter. Very uncomfortable stay.
Stayed 3 nights in May 2019

10/10 Excellent

andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveler

Liked: Cleanliness

Fine fortune or two nights

Stay was fine but they played loud dance music of dubious quality until 11.00pm. When we wanted to sit at the front to drink a beer we had bought from the local supermarket we were told we had to move to the back of the hotel area behind a fence with no view of the road. Their bar at this time was completely empty so we were not doing any harm.
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place. Quiet.

It's a nice place.. Great access to the beaches and a few shops near bye. Staff are friendly. Place was very quiet when I was there so that might be good. Hotel overall is aesthetically pleasing. Only thing I did not like was the traffic going by at night. The road to the beach is pretty busy at all hours.
Stayed 3 nights in Nov 2017

6/10 Okay

austin, calgary, ab

Liked: Staff & service

Great staff, quiet location

Staff were super helpful with anything you need, bar and restaurant on location are great (best French toast I’ve had). Away from town so nice and quiet at night
Stayed 1 night in Nov 2017

8/10 Good

Saul

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jun 2017

8/10 Good

nicky, north east USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located and beautiful grounds

The comfort rooms at this place are a good alternative and reasonably priced. The grounds are very thoughtfuly arranged and there is a small pool. I really liked the location on Coba road. It's on the edge of town and on the road/bike path to the beach. Since we spend most of our time away day Tripp this was perfect as we only slept there. It seemed ok to hang with a good vide and community kitchen and nice restaurant and bar. No frills.

6/10 Okay

Kristin

Liked: Cleanliness, staff & service, room comfort

Love Tulum!!

Staff was very helpful and accommodating. We arrived late and they opened the restaurant for us and made sure we were comfortable. Great location for the price. Easy walk to town and bike ride to the beach.

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
we liked the staff, comfy outside areas. The pool did not have clear water, was a bit small but was refreshing on super hot day. liked the fact it had a kitchen.

6/10 Okay

Piotr

Liked: Cleanliness, staff & service
Disliked: Room comfort

Good location and tricky neighbor

The hotel & hostel are located very good on the way to the beach and zona hotelara. Unfortunately hotel part is next to the neighborhood that is loud for most of the day and night. Lack of the window, mirror under the shower (in place of the window) and tiny hole in the wall in the bedroom, makes you fell like there's a party at your place for most of the day and night.
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service
La atención en recepción y el trato no es el adecuado cuando se busca un espacio confortable, ademas la habitación que nos toco el baño era demasiado pequeño a tal grado que no podia uno cambiarse de ropa dentro del baño
Stayed 1 night in Dec 2019

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación cerca de la playa

Perfecta ubicación en la avenida principal que va a la playa, cerca de restaurantes y compras.
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El establecimiento NO ACEPTA TARJETA DE CRÉDITO. (Evaden impuestos. El baño tuvo fuga en WC, además la regadera suelta un mini chorro de agua q obliga a pegarse a la pared para bañarse. Jamás tuvimos la atención del servicio de mantenimiento. Jamás regresaría.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ubicacion inmejorable!

Hermoso lugar para dormir en Tulum. Si te gusta el estilo mochilero y no tienes problemas para compartir espacios este es el lugar perfecto. Conocerás mucha gente interesante. La ubicación es inmejorable y las personas que lo atienden son amables. Ambiente íntimo. Puedes usar la piscina para refrescarte después de un caluroso día y también las mañanas tomar un café en la galería techada con vista al jardín. Limpio y con todo lo necesario.
Stayed 3 nights in Sep 2019

6/10 Okay

Tim

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Guter Service, schwaches Zimmer

Zimmer im schlechten Zustand, dafür zu teuer. Sehr laut.
Stayed 2 nights in May 2019

10/10 Excellent

nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon rapport qualité prix.

Très joli petit hôtel, la personne a l’accueil est très sympa. La chambre en béton fait à la fois moderne et jolie. Il n’y a pas de parking mais on peut se garer devant l’hotel facilement Seuls petit bémol : les alentours pas vraiment charmants, il faut se déplacer pour faire des achats et un peu de musique tard le soir.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Muy...muy regular

Regular...alberca muy chica
Stayed 3 nights in Jul 2018

2/10 Terrible

Xochitl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La regadera Está horrible te lastima Mosquitos por todos lados No es buena a opción si buscas descansar ya que hay un bar en la entrada No cuenta con televisión no te preguntan si deseas servicio de.limpieza en la habitación
Stayed 2 nights in Jun 2018

6/10 Okay

Ricardo, Mexico city

Liked: Cleanliness, property conditions & facilities

Buena ubicacion en Tulum

Estuve en el dormitorio compartido y en genereal todo bien, sin embargo,podrian considerar colocar una regadera extra para no esperar tanto tiempo.
Stayed 3 nights in May 2018

8/10 Good

Jorge , monterrey

Liked: Cleanliness, property conditions & facilities, room comfort
Muy buena ubicación del centro de Tulum y la Playa el concepto de hostal muy bien lo recomiendo Costo y Beneficio.
Stayed 1 night in Apr 2018

2/10 Terrible

Virginie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très mal situé, bruyant et vetuste

Très mauvais hôtel, situé à un carrefour très très passant et bruyant. Les chambre sont juste des petites cases, carrelage cassé ou dalle, pas propre et vetuste. Bref, grosse arnaque au regard du prix. Nous ne sommes même pas restés.
Stayed 3 nights in Dec 2017