8/10 Bueno
Justin N.
11 mar. 2025
Property was great, Vacasa was not
The property was very nice. The house was very nice. However, when we arrived, there was a full load of wet linens in the dryer and a full load of wet towels, that we needed, in the washer. There was also leftover food on the broiler pan above the double oven in the cupboard. After traveling all day from Florida to California, we had to clean all of those items. We let Vacasa, the property management company know about this the day we arrived and took pictures for them. They told us they were sorry and would get back to us, but never did. They charged us a full cleaning fee and when I asked VRBO to help with this situation, they were no help either. We’ve never had this happen before with VRBO. This situation will make us think twice before booking with the combination of Vacasa and VRBO in the future.
Justin N.
Se hospedó 4 noches en febrero de 2025















