2/10 Terrible
sam s.
17 may. 2025
AC Was broken and they didn’t disclose
We rented this house to be close for our granddaughter’s graduation. When we got to the house we were surprised to see a small window unit. The house was very hot and humid. I tried to adjust the the central AC but the unit would not cut on. I have been an HVAC tech for 50 years. I contacted the rental company and learned that the AC went out during the previous guests stay. I was advised that there was another ac in the closet. It was a portable that had to be vented through a window. Neither window could be secured and there were cracks open to the outside. If someone want to break in, they would have had no trouble. We would have NEVER rented this house in this condition. The least they could have done was to contact us and let us know that the AC was not working. They didn’t offer any compensation for our inconvenience so we asked for reimbursement of one day rental fee, but they would only agree to 1/2 a day. This very deceptive and unethical. We would not recommend renting ANY property through this management company. Worst experience we have ever had.
sam s.
Se hospedó 2 noches en mayo de 2025