Thompson Okanagan Vacation Packages

I traveled all day and arrived 1.5 hours early hoping for an early check in. When I got to the desk and asked, the response from a was an aggressive “policy says no check-in before 4” and when I was trying to tell them about the electronics I had in the back of my vehicle sitting in near 40 degree heat they just kept repeating “policy says no checkin before 4” about 3 times until I walked away and burned 1.5 hours worth of gas driving around so I could keep my equipment from overheating… “sorry we don’t allow check-in before 4 but we can store your electronics for you til then so you can go have a bite to eat and come back” would have been a nice response but, that person wouldn’t let me get the words out of my mouth. A part of me was glad to see a dusty room, weak wifi and terrible water pressure which made flushing the toilet difficult so I wouldn’t feel obligated to write anything positive about this place, next time I’m in beautiful Grand Cache (and I will be) I’ll spend the extra couple dollars for a friendlier spot!!

Great service, friendly staff, comfortable rooms.

As described. Needs better upkeep. Room was not clean

One star rating. Dirty old room. The sheets were clean but that’s about it. I would think for $300.00 a night it would have been decent. Nope

Lovely place to relax and unwind