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Sandman Hotel & Suites Kelowna

3.0 star property
Hotel in Kelowna with 2 restaurants and a fitness center

Choose dates to view prices

Photo gallery for Sandman Hotel & Suites Kelowna

Interior
Fridge, microwave, coffee/tea maker
Balcony
2 restaurants, breakfast served
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2130 Harvey Ave, Kelowna, BC, V1Y 6G8
  • Place, Orchard Park Mall
    ‪1 min walk‬
  • Place, Orchard Park Shopping Centre
    ‪4 min walk‬
  • Place, Mission Creek Regional Park
    ‪11 min walk‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Tower

Room, 1 King Bed, Tower | Premium bedding, in-room safe, individually decorated, desk

Room, 1 King Bed, Tower

7.2 out of 10
Good
(55 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchenette, Tower (Balcony)

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed, Kitchenette, Tower (Balcony)

7.8 out of 10
Good
(15 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Atrium Building)

Standard Room, 2 Queen Beds (Atrium Building) | Premium bedding, in-room safe, individually decorated, desk

Standard Room, 2 Queen Beds (Atrium Building)

7.0 out of 10
Good
(110 reviews)
  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed (Atrium Building)

Standard Room, 1 Queen Bed (Atrium Building) | Premium bedding, in-room safe, individually decorated, desk

Standard Room, 1 Queen Bed (Atrium Building)

8.0 out of 10
Very good
(120 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

Standard Room, 1 Queen Bed, Kitchen (Atrium Building) | Premium bedding, in-room safe, individually decorated, desk

Standard Room, 1 Queen Bed, Kitchen (Atrium Building)

7.4 out of 10
Good
(3 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony, View)

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony, View)

7.6 out of 10
Good
(8 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

7.0 out of 10
Good
(19 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Classic Room, 1 Queen Bed (Atrium Building)

Classic Room, 1 Queen Bed (Atrium Building) | Premium bedding, in-room safe, individually decorated, desk

Classic Room, 1 Queen Bed (Atrium Building)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Kitchen (Atrium Building)

Classic Room, 1 Queen Bed, Kitchen (Atrium Building) | Premium bedding, in-room safe, individually decorated, desk

Classic Room, 1 Queen Bed, Kitchen (Atrium Building)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Queen Beds (Atrium Building)

Classic Room, 2 Queen Beds (Atrium Building) | Premium bedding, in-room safe, individually decorated, desk

Classic Room, 2 Queen Beds (Atrium Building)

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Kelowna

Located in Dilworth Mountain Estates within a 5-minute walk of Orchard Park Mall, Sandman Hotel & Suites Kelowna is within a 15-minute stroll of Orchard Park Shopping Centre. This 220-room hotel welcomes guests with 2 restaurants and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Orchard Park Mall - 1 min walk - 0.1 miles
  • Orchard Park Shopping Centre - 4 min walk - 0.3 miles
  • Mission Creek Regional Park - 11 min walk - 0.6 miles
  • Kelowna Golf and Country Club - 2 min drive - 1.3 miles
  • Capri Mall - 3 min drive - 1.7 miles

Getting around

  • Kelowna Intl. Airport (YLW) - 12 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Popeye’s Louisiana Chicken - ‬3 min walk
  • ‪Tim Hortons - ‬8 min walk
  • ‪Steve’s Poke Bar - ‬8 min walk
  • ‪Arby's - ‬4 min walk

About this property

Sandman Hotel & Suites Kelowna

Hotel in Kelowna with 2 restaurants and a fitness center
Sandman Hotel & Suites Kelowna features a gym, free WiFi in public areas, and meeting rooms. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.
42-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 10 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Bar One Urban Lounge
  • Dennys 24 hour restaurant

Things to do

  • Gym
  • Personal motorized watercraft

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 11 floors
  • 2 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The property will be renovating from July 25 2025 to August 1 2026 (completion date subject to change). The following areas are affected:
  • Front desk
  • Hallway
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • 2 total (50 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 14 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 per person
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and mobile payments. Cash is not accepted. 
  • Mobile payment options include: Google Pay and Apple Pay.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sandman Kelowna
Kelowna Sandman
Kelowna Sandman Hotel
Sandman Hotel Kelowna
Sandman Kelowna
Sandman Kelowna Hotel
Sandman Hotel & Suites Kelowna Okanagan Valley
Sandman & Suites Kelowna
Sandman Hotel & Suites Kelowna Hotel
Sandman Hotel & Suites Kelowna Kelowna
Sandman Hotel & Suites Kelowna Hotel Kelowna

Frequently asked questions

Is a free cancellation option available at Sandman Hotel & Suites Kelowna?

Sandman Hotel & Suites Kelowna offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Sandman Hotel & Suites Kelowna?

As of Dec 26, 2025, prices found for a 1-night stay for 2 adults at Sandman Hotel & Suites Kelowna on Dec 28, 2025 start from $76.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Sandman Hotel & Suites Kelowna?

This hotel is situated in Dilworth Mountain Estates, just steps from Orchard Park Mall, and within a 10-minute walk of Orchard Park Shopping Centre and Cineplex Cinemas Orchard Plaza. You'll also find Mission Creek Regional Park and Planet Lazer less than a mile away.

Is there parking available at Sandman Hotel & Suites Kelowna?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Sandman Hotel & Suites Kelowna feature a casino at the property?

No, Sandman Hotel & Suites Kelowna doesn't have a casino.

Will I find an indoor pool at Sandman Hotel & Suites Kelowna?

No, there is no indoor pool at this hotel. Guests have pool access between 10:00 AM and 10:00 PM.

What do couples enjoy most about Sandman Hotel & Suites Kelowna?

Couples staying at this hotel will appreciate amenities like premium bedding and free Internet access as well as a bar.

Are there hot tubs at Sandman Hotel & Suites Kelowna?

No, there isn't a spa tub at this hotel.

Does Sandman Hotel & Suites Kelowna feature a restaurant that includes a breakfast menu?

Yes, Sandman Hotel & Suites Kelowna has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Sandman Hotel & Suites Kelowna allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Sandman Hotel & Suites Kelowna for a fee of CAD 25 per accommodation, per night.

Are there connecting rooms at Sandman Hotel & Suites Kelowna?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Sandman Hotel & Suites Kelowna?

The closest major airport to Sandman Hotel & Suites Kelowna is Kelowna Intl. Airport (YLW), which is 6.7 mi away (12 minutes by car).

Are there rooms with balconies that I can book at Sandman Hotel & Suites Kelowna?

Yes, some guestrooms at Sandman Hotel & Suites Kelowna offer a balcony.

Sandman Hotel & Suites Kelowna Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 571 out of 1944 reviews
Rating 8 - Good. 436 out of 1944 reviews
Rating 6 - Okay. 399 out of 1944 reviews
Rating 4 - Poor. 282 out of 1944 reviews
Rating 2 - Terrible. 256 out of 1944 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

McCoy

Stayed 1 night in Sep 2025

10/10 Excellent

Navdeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Brian, Revelstoke

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Air conditioning unit extremely loud, too loud to get a decent night sleep. Shower head was super low good luck washing your hair if you’re a tall person. I’m 5’7.
Stayed 1 night in Sep 2025

8/10 Good

Shirley

Traveled with family
Liked: Staff & service
Very easy to get to major traffic routes. Nice rooms, nice staff, clean. Some updating/construction but didn’t impact service. I’d go there again
Stayed 3 nights in Sep 2025

8/10 Good

Cheryl

Liked: Cleanliness

Just another stay

Well, my stay was pretty good, but the room i booked and paid for i never got to stay in because there is no elevator service because the hotel is renovating, So, they put me in into another room. It seems this kind of thing always happens to me, always downgraded to another room. That's not fair, it seems I am being punished for going through a third party to book my room, that's not right, a person should always get the room they pay for, doesn't that make aense ?
Stayed 1 night in Sep 2025

2/10 Terrible

R J

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I don't recommend coming to this location
Stayed 2 nights in Sep 2025

10/10 Excellent

Allen

Stayed 1 night in Sep 2025

6/10 Okay

Leslie

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Maik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Drunks on back staircase
Stayed 1 night in Sep 2025

8/10 Good

Torin

Stayed 3 nights in Aug 2025

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They're in the process of updating this hotel, so I've reviewed it based on it's future potential. Our room was already updated and I loved that it overlooked the pool. I also loved the attached 24 hour Denny's. So often when traveling you get to your destination late, and hungry and this was perfect!
Stayed 4 nights in Sep 2025

10/10 Excellent

Allen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is clean and nice
Stayed 1 night in Sep 2025

2/10 Terrible

Debbie

Traveled with family
Disliked: Cleanliness, staff & service, amenities
First room, sticky carpet, heavy mildew and smoke smell, black mold on all the caulking in the shower and part way up the wall, second room, tub didn’t drain it was like having a shower and bath at the same time, toilet didn’t flush, sink did not drain, black mold on shower although not as much as first room. I honestly have a hard time believing they rent these rooms. Terrible hotel
Stayed 1 night in Sep 2025

2/10 Terrible

Julia

Stayed 2 nights in Aug 2025

2/10 Terrible

Julia

Business traveler, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures you provide on your site of this building is misleading this is the second time I’ve stayed here in the atrium building and the rooms are dirty smell musty are old and outdated. The prices are ridiculous for what it actually is. I won’t be staying here agai.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jakob

Stayed 2 nights in Sep 2025

10/10 Excellent

Harshbir

Stayed 2 nights in Sep 2025

8/10 Good

Vlatka

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing to comment on
Stayed 1 night in Sep 2025

10/10 Excellent

Midnite

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is at a premium was our only complaint, everything else was awesome!
Stayed 2 nights in Aug 2025

6/10 Okay

Firozali H.

Traveled with group
We were in the atrium wing and the rooms are okay for one night. I found it not quite upto the same standard as the other Sandman inns I have stayed in the past at and enjoyed their facilities. The toilet could do with replacing.
Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is under construction.
Stayed 1 night in Sep 2025

4/10 Poor

Kallie

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

No elevator not clean

Elevator was broken no help carrying out luggage up the stairs, room was not clean
Stayed 1 night in Sep 2025

6/10 Okay

LYNN

Business traveler, Traveled with partner
Liked: Amenities
it is a tough call because there is renos. Weight room is nice. pool area will be nice. room is mostly reno.
Stayed 1 night in Sep 2025

6/10 Okay

Norm

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Inadequate AC room was warm and stuffy. AC unit was extremely loud. Cracked bathroom floor tiles. No elevator to third floor (I'm disabled).
Stayed 1 night in Sep 2025