We stayed two nights at this apartment. It was very clean, parking was easy, with easy walking distance to town. As a frequent vacation renter and former host I am accustomed to finding a Welcome to our Home binder. Now apparently this information is sent in an email. Val, the rep from Time Off Rentals was easy to reach by email.Here are a few suggestions for future guests: other than coffee filters , a few coffee pods, and salt and pepper the apartment had no pantry items: no olive oil, vinegar, paper napkins, or dish towels . Pots and pans were ok. Otherwise, the apartment was fine.