6/10 Aceptable
Christina A.
9 jul. 2025
Le gustó: Limpieza
Could have been better
We had a decent stay in this rental unit, but were generally unimpressed and would not stay here again. First the good things. It was very clean and the location is great if you're primarily interested in spending time downtown. But it's located next to some of the most popular bars and there is a lot of noise as people make their way home at 1 am. And those voices seem like they are in two of the bedrooms. While there are two full bathrooms, only one of them has a shower, so the second one wasn't particularly useful for our family with teens. Finally, the property management company (Shores) could have been better. I received some info via email, different info via text, but none of the info was loaded into the VRBO app, which made finding info difficult. We weren't given any guidance on where to park for the full stay or temporarily to unload luggage and the parking lot next to the building was roped off when we arrived. Unnecessarily difficult. No late check out available even though it wasn't rented the next night. And when I asked to adjust the length of the stay before the deadline to make changes, I was initially told no changes were possible. It was only after I pointed to the VRBO terms that they issued a partial refund. We've been staying in VRBOs for more than a decade in South Haven and this was one of our least favorite.
Christina A.
Se hospedó 4 noches en julio de 2025