The condo itself was fine. Great neighborhood, lots of extra pillows and comfy bed. It was the check in process that was a nightmare. To be fair, the actual owner was very pleasant on the phone and was able to get me inside the condo as needed. It was the whole setup of checking that was flawed. I had to be met by a greeter who needed to go over the rules of the condo and let me in and review things with me. I told them I would be arriving anytime between 4-7. They told me to keep in touch, so I did. All day I texted the management co. and told them which ferry I was shooting for, when it was supposed to leave, if it was delayed, etc. They responded ok to each text and knew my plans the entire day. They then told me to let them know when the ferry landed and when I was driving over. I did and said I’d be there in 15 minutes. When I got there there was no place to park in front as it was a loading zone. So, I sat in the car and waited for their greeter, who never came. I texted and they kept telling me to wait more. I texted later on and they still said to wait. I explained that we had been in the car all day and purposefully caught the early fairy so that we could get inside and shower before getting dinner, so, this waiting and driving around the block so we didn’t get ticketed was ridiculous. After 55 minutes I called the owner, not the management company, directly, and he went out of his way to let me in. He was very nice. However, this was a huge hassle.