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Hotel Alajuela

Property class: 3

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Photo gallery for Hotel Alajuela

Superior Double Room, 1 Double Bed | Premium bedding, iron/ironing board, free WiFi, bed sheets
Exterior
Hallway
Reception
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Alajuela,, Alajuela, Alajuela Province, 4050
  • Place, Alajuela Cathedral
    ‪2 min walk‬
  • Place, Juan Santamaría Park
    ‪3 min walk‬
  • Place, Central Market Alajuela
    ‪3 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Double Room

Premium bedding, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Premium bedding, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 1 Double Bed

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds | Premium bedding, iron/ironing board, free WiFi, bed sheets

Standard Triple Room, Multiple Beds

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Premium bedding, iron/ironing board, free WiFi, bed sheets

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the neighborhood

Alajuela

Located in Carmen, Hotel Alajuela is next to Central Park and Juan Santamaría Park. The 27 rooms at this 3-star hotel include Smart TVs and TVs and guests can enjoy free breakfast.

What's nearby

  • Central Park - 1 min walk - 0.1 miles
  • Alajuela Cathedral - 2 min walk - 0.1 miles
  • Juan Santamaria Historical Museum - 2 min walk - 0.1 miles
  • Juan Santamaría Park - 3 min walk - 0.2 miles
  • Central Market Alajuela - 3 min walk - 0.2 miles

Getting around

  • San Antonio de Belen Station - 17 min drive
  • Juan Santamaria Intl. Airport (SJO) - 7 min drive

Restaurants

  • ‪Rest. Primer Sabor - ‬3 min walk
  • ‪La Tortilleria - ‬2 min walk
  • ‪Heladeria Fantasia - ‬2 min walk
  • ‪Pizza Hut - ‬3 min walk
  • ‪Taco Bell - ‬2 min walk

About this property

Hotel Alajuela

Guests of Hotel Alajuela enjoy free WiFi in public areas, microwave in a common area, and an ATM. You can take advantage of free offsite parking if you drive. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations.
32-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer free toiletries. Ceiling fans and wardrobes or closets are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking from 7:00 PM to 7:00 AM

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:00 AM

Conveniences

  • 24-hour front desk
  • ATM
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

More

  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 1:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Hotel Alajuela Hotel
Hotel Alajuela Alajuela
Hotel Alajuela Hotel Alajuela

Frequently asked questions

Are free cancellation options available at Hotel Alajuela?

Hotel Alajuela provides free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Hotel Alajuela?

As of Apr 27, 2026, prices found for a 1-night stay for 2 adults at Hotel Alajuela on May 1, 2026 start from $31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hotel Alajuela?

This hotel is situated in Carmen, just steps from Juan Santamaría Park and Central Park, and within a short walk of Juan Santamaria Historical Museum. You'll also find City Mall and Plaza Real Alajuela less than a mile away.

Is parking available on site at Hotel Alajuela?

No, there isn't parking at the hotel but you'll find free parking.

Does Hotel Alajuela have a casino?

No, Hotel Alajuela doesn't have a casino.

Will I find an indoor pool at Hotel Alajuela?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Alajuela?

Couples staying at this hotel will appreciate amenities like premium bedding and a smart TV as well as a free daily breakfast.

Does Hotel Alajuela have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Alajuela have a restaurant that serves breakfast?

Hotel Alajuela offers free full breakfasts each morning though there is no restaurant.

Will Hotel Alajuela allow pets to stay for free?

No, pets aren't allowed at Hotel Alajuela.

Does Hotel Alajuela have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Alajuela?

The closest major airport to Hotel Alajuela is Juan Santamaria Intl. Airport (SJO), which is 1.8 mi away (7 minutes by car). Another top airport is San José (SYQ-Tobías Bolaños Intl.), which is located 12.1 mi away (31-minute drive).

Are there rooms with balconies that I can book at Hotel Alajuela?

No, there aren't any guestrooms at Hotel Alajuela that offer a balcony.

Hotel Alajuela Reviews

Reviews

6.0
Rating 10 - Excellent. 15 out of 58 reviews
Rating 8 - Good. 9 out of 58 reviews
Rating 6 - Okay. 9 out of 58 reviews
Rating 4 - Poor. 10 out of 58 reviews
Rating 2 - Terrible. 15 out of 58 reviews

5.8/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

Reviews

4/10 Poor

Juan

Traveled with partner
Liked: Cleanliness
Staff was very friendly but the room was so loud with the traffic outside! We had a very hard time sleeping with the constant truck and motor traffic. The windows do not keep out any noise. My usual earplugs that help me sleep in noisy areas were no match to this level of noise.
Stayed 1 night in Jan 2026

2/10 Terrible

Isabelle

Disliked: Cleanliness, staff & service, amenities
This hotel should not be listed on your site. The room was incredibly unclean, the photos did not match the listing, it did not have the amenities it claimed to have, and immediately upon arriving we were warned by fellow travelers that their room had been broken into and possessions had been taken. We hardly slept out of disgust and fear, and left as soon as we were able.
The unmade bed.
The murder-like smears and stains on the walls.
The absolutely disgusting couch that had crumbs and debris in the cracks, and damage on the arm.
The gross bathroom, with an open shampoo packet someone clearly used as a substitute for the hand soap that wasn't provided.
Stayed 1 night in Jan 2026

6/10 Okay

Sitha

Traveled with family
The fan needs to be replaced or install an air conditioning, because the fans are very noisy which is impossible to sleep with while it's on. They should do something about the wall to have sound proof because it's a diaster noise that disturbs us the whole night, we didn't sleep well at all. All night long it was very noisy from the street. We won't be back! If anyone needs to have a peaceful sleep this is not a place for you.
Stayed 1 night in Dec 2025

4/10 Poor

Kan

Stayed 1 night in Dec 2025

2/10 Terrible

Gerardo

Stayed 2 nights in Dec 2025

10/10 Excellent

Juan Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Variedad en el desayuno
Stayed 5 nights in Nov 2025

4/10 Poor

Donna

Disliked: Cleanliness, staff & service, amenities
Very noisy! No parking. Water pressure was almost ZERO.
Stayed 1 night in Nov 2025

8/10 Good

Ricardo

Stayed 1 night in Nov 2025

8/10 Good

pam

Stayed 1 night in Nov 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Property conditions & facilities

HOTEL.COM should delist these properties

This place is pathetic and against any standards of HOTEL. This should be delisted, surprise that HOTEL.COM supports these type of Facilities with out validation. One and only fresh thing is WINDOW Curtains. Every linens had stains. Unfortunately we have to spend 6 hours overnight until early morning flight departure. Entire building and room is bad smell and Stains. Mat was drying in shower hanging
Stayed 1 night in Aug 2025

6/10 Okay

Bk

Stayed 1 night in May 2025

4/10 Poor

Jonathan, San Isidro del General

Business traveler
Liked: Cleanliness
The room is very noisy, you can hear people in other rooms and noise from the road
Stayed 1 night in May 2025

2/10 Terrible

I

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arrival there is nowhere good to stop to be dropped off by an uber. During the daytime it was not bad to walk around outside, come night time i would not reccommend leaving the hotel. Our room was not clean, the bathroom had hair all over the ground in the corners. The room we had was directly adjacent to a busy street where cars drove over a metallic grate that rattled your brain every time a car drove over it. There was also a one inch gap between the window and the casing around the window allowing all the sounds odors and bugs from the street to enter the room. The staff was nice enough. But after spending a couple of hours in the room we actually decided we dont want to spend the night there and found a better accomodation. If you were a cochroach from a crack den i would reccommend this hotel. Otherwise i would do everything in my power to stay clear. We were a little upset because from what i found online it was mostly 3 star reviews. We thought it would be good enough for a short stay before flying out in the early morning. For that reason im being very detailed in my review to hopefully save someone the headache my girlfriend and i had while traveling.
Stayed 1 night in Apr 2025

8/10 Good

Luis H

Liked: Cleanliness, staff & service

Outside noise

It was ok But my room was on the street view and there was a water sewer loose on the corner and every single car make a lot of noise when drive on top of it. Very loud. Can’t let us rest well
Stayed 2 nights in Jan 2025

10/10 Excellent

Kseniia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel with a very affordable price, not for demanding clients, still clean, super comfy located and the stuff service is very friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great location

The hotel was absolutely fabulous. The staff was outstanding. And the location was perfect. I certainly recommend this hotel.
Stayed 13 nights in Dec 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like it because it was clean, had all I need i was well help when I need it the hotel is in a good spot to goo buy stuff the receptionist was educated.i had everything I really felt fantastic I recommend it to everyone!!
Stayed 3 nights in Dec 2024

10/10 Excellent

James

All good
Stayed 1 night in Dec 2024

10/10 Excellent

Ksenia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely friendly atmosphere, nice stay, though the room is noisy, because there is a park outside, if you need to sleep well and sensitive to noise, it won't be your option. However, the room is spacious and clean. And you are 1 minute walk from the center. the stuff is super friendly and breakfast is delicious.
Stayed 1 night in Dec 2024

10/10 Excellent

Marjorie

Stayed 1 night in Nov 2024

6/10 Okay

Karla

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It's the example of "you get what you pay for" It's a very old building and it looks dirty even if it's not. We don't received housekeeping service until the 5th day. The staff were excellent!!
Stayed 6 nights in Oct 2023

6/10 Okay

Gabriela

Traveled with family
Liked: Staff & service
Disliked: Cleanliness

Hotel muy básico

Hotel muy basico
Stayed 1 night in Sep 2023

2/10 Terrible

Russell

Disliked: Cleanliness, staff & service, property conditions & facilities
Do not choose this hotel.
Stayed 1 night in Sep 2023

8/10 Good

Melissa

Traveled with family
Very nice staff with home cooked typical breakfast. Had a very comfy mattress which is rare for local Costa Rican motels. The property is older which makes it more charming than the chain hotels. Support local families instead of big CEO’s and make a positive difference in the communities you stay in!
Stayed 1 night in Sep 2023

6/10 Okay

Suzanne

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Location is great for different food options, easy transport to the airport. Staff were friendly and helpful. Facilities were a bit outdated. Definitely need to bring earplugs as the hotel is near a busy park, other commercial places where dances, music and all that comes out at weird night hours. People with loud radios on the streets, so earplugs are a must if staying in this hotel.
Stayed 2 nights in Jul 2023