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Courtyard by Marriott Richmond Northwest

3.0 star property

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Photo gallery for Courtyard by Marriott Richmond Northwest

Exterior
Lobby
Breakfast and dinner served, American cuisine
View from property
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
3950 Westerre Pkwy, Richmond, VA, 23233
  • Place, Short Pump Town Center
    ‪4 min drive‬
  • Place, Elk's Lodge
    ‪5 min drive‬
  • Place, Bowlero West End
    ‪5 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(15 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • 480 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(37 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Richmond
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 1,010 reviews
$104 nightly
The price is $121
Mar 15 - Mar 16
Total with taxes and fees
Holiday Inn Express Richmond I-64 Short Pump Area by IHG

About the neighborhood

Richmond

Courtyard by Marriott Richmond Northwest places you within a few miles (5 km) of Short Pump Town Center and Elk's Lodge. This 3-star hotel has 154 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Short Pump Town Center - 4 min drive - 2.6 miles
  • Virginia Hospital & Health - 5 min drive - 3.4 miles
  • Elk's Lodge - 5 min drive - 2.1 miles
  • Bowlero West End - 5 min drive - 3.3 miles
  • Henrico Doctors' Hospital - 7 min drive - 4.9 miles

Getting around

  • Richmond Staples Mill Road Station - 17 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪Golden Corral - ‬12 min walk
  • ‪Panera Bread - ‬7 min walk
  • ‪Cracker Barrel - ‬2 min drive
  • ‪Starbucks - ‬18 min walk
  • ‪IHOP - ‬16 min walk

About this property

Courtyard by Marriott Richmond Northwest

At Courtyard by Marriott Richmond Northwest, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect 32-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also standard. Weekly housekeeping is available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Hilton Garden Inn Richmond Innsbrook
  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
8.0 out of 10, Very Good, 1,011 reviews
$89 nightly
The price is $104
Apr 2 - Apr 3
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 1,927 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100.00 per accommodation, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Northwest Hotel Richmond
Courtyard Marriott Northwest Richmond
Courtyard Marriott Richmond Northwest
Courtyard Northwest
Courtyard Northwest Richmond
Courtyard Richmond Marriott
Courtyard Richmond Northwest
Marriott Richmond Northwest
Courtyard Marriott Richmond Northwest Hotel
Richmond Courtyard Marriott
Courtyard By Marriott Richmond Northwest Hotel Richmond
Courtyard by Marriott Richmond Northwest Hotel
Courtyard by Marriott Richmond Northwest Richmond
Courtyard by Marriott Richmond Northwest Hotel Richmond

Frequently asked questions

Is a free cancellation option available at Courtyard by Marriott Richmond Northwest?

Courtyard by Marriott Richmond Northwest offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Courtyard by Marriott Richmond Northwest?

As of Mar 11, 2026, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Richmond Northwest on Mar 15, 2026 start from $122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Courtyard by Marriott Richmond Northwest?

This hotel is located in Richmond, close to Short Pump Town Center, Lewis Ginter Botanical Garden, and Cultural Arts Center Glen Allen. You'll also find Elk's Lodge and Bowlero West End within a short drive.

Is parking available on site at Courtyard by Marriott Richmond Northwest?

Yes, self parking and long-term parking are offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Courtyard by Marriott Richmond Northwest feature a casino at the property?

No, Courtyard by Marriott Richmond Northwest doesn't have a casino.

Will I find an indoor pool at Courtyard by Marriott Richmond Northwest?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Courtyard by Marriott Richmond Northwest a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Courtyard by Marriott Richmond Northwest have a hot tub?

No, there isn't a spa tub at this hotel.

Does Courtyard by Marriott Richmond Northwest feature a restaurant that includes a breakfast menu?

Yes, Courtyard by Marriott Richmond Northwest serves breakfast for a surcharge at The Bistro.

Will Courtyard by Marriott Richmond Northwest allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Courtyard by Marriott Richmond Northwest for a fee of USD 100.00 per accommodation, per stay.

Are there connecting rooms at Courtyard by Marriott Richmond Northwest?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Courtyard by Marriott Richmond Northwest?

The closest major airport to Courtyard by Marriott Richmond Northwest is Richmond Intl. Airport (RIC), which is 20.2 mi away (27 minutes by car).

Are there rooms with balconies at Courtyard by Marriott Richmond Northwest?

No, there aren't any guestrooms with balconies at Courtyard by Marriott Richmond Northwest.

Courtyard by Marriott Richmond Northwest Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 478 out of 848 reviews
Rating 8 - Good. 231 out of 848 reviews
Rating 6 - Okay. 76 out of 848 reviews
Rating 4 - Poor. 31 out of 848 reviews
Rating 2 - Terrible. 32 out of 848 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Courtyard by Marriott always exceeds my expectations.
Stayed 2 nights in Dec 2025

10/10 Excellent

Felicia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at several Courtyard by Marriott locations and have found them to be far superior to many other high end facilities.
Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Clean room, super friendly staff—great stay!
Stayed 1 night in Nov 2025

10/10 Excellent

Timothy, Evanston

Stayed 5 nights in Nov 2025

6/10 Okay

Sarah

Traveled with family
Liked: Cleanliness
Disliked: Amenities
I was very pleased with my room. However if the hotel isn’t going to offer free coffee in the lobby (like every other hotel does) then you better make sure your Bistro is open and fully operational which is wasn’t the entire time Inwas there. And the gal there was RUDE
Stayed 4 nights in Nov 2025

10/10 Excellent

Kirsten

Great stay
Stayed 1 night in Aug 2025

10/10 Excellent

Celena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Clark, Henrico

Stayed 2 nights in Nov 2025

10/10 Excellent

Jung-Bum

Stayed 2 nights in Nov 2025

6/10 Okay

Eric Anthony

Stayed 2 nights in Nov 2025

4/10 Poor

Lisa

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
First time i was disappointed with a Marriott hotel, I've stayed at several other Marriott's and this was first time I was charged to park my car in the parking areas of the hotel, and told they were adding $20 on my card, that would be retuned at end of stay. The beds are also very hard, i did not get a very good nights sleep.
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was wonderful!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Xuanle

Stayed 1 night in Nov 2025

10/10 Excellent

Karl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NA
Stayed 1 night in Nov 2025

10/10 Excellent

Glenna

Stayed 3 nights in Nov 2025

10/10 Excellent

Zyon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice
Stayed 1 night in Oct 2025

10/10 Excellent

William

Stayed 1 night in Nov 2025

10/10 Excellent

Sang-Ae

Excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice property very clean. Main entrance was under construction and closed. Inadequate signage to direct you where to go to check in when arriving. Needs to be more pronounced with a large (lit up) enter here sign at night. Other than that a very pleasant stay.
Stayed 1 night in Oct 2025

2/10 Terrible

SERITA

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smelled wet. The shower had roaches.
Stayed 1 night in Oct 2025

8/10 Good

Sherri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

Savannah

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Everything went smoothly and the facility was clean and I will use again.
Stayed 1 night in Oct 2025

8/10 Good

Addison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Danielle J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2025

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