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Candlewood Suites Richmond North Glen Allen by IHG

Property class: 2.5

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Photo gallery for Candlewood Suites Richmond North Glen Allen by IHG

A hotel room with a bed, a brown leather sofa, a dining table with chairs, a small round table, a mirror, a framed picture on the wall, and a window with curtains.
A compact hotel kitchen with a microwave, coffee maker, and a small dining area with a table and chairs.
A coffee shop with a round table and two chairs, shelves stocked with snacks and a coffee machine.
A compact hotel room with a kitchenette, a dining area, and a seating area with two chairs and a sofa.
A hotel room with a flat-screen TV, a desk, a conference table, and a chair.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
10609 Telegraph Rd, Glen Allen, VA, 23059
  • Place, Henrico Sports & Events Center
    ‪8 min walk‬
  • Place, Regal Virginia Center
    ‪9 min walk‬
  • Place, Short Pump Town Center
    ‪16 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking (Wheelchair)

A hotel room with a kitchenette, a desk, a chair, a bed, and a television.

Room, 1 Queen Bed, Non Smoking (Wheelchair)

  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Suite

A hotel room with a kitchenette, a desk, a chair, a bed, and a television.

Standard Suite

7.6 out of 10
Good
(12 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Studio Suite, 1 Queen Bed, Non Smoking, Kitchen

A hotel room with a kitchenette, a desk, a chair, a bed, and a television.

Studio Suite, 1 Queen Bed, Non Smoking, Kitchen

7.6 out of 10
Good
(13 reviews)
  • 315 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Studio Suite, 2 Double Beds, Non Smoking

A compact kitchen with a refrigerator, microwave, coffee maker, and a sink.

Studio Suite, 2 Double Beds, Non Smoking

  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom (1 Queen)

A hotel room with a bed, a desk, a chair, a sofa, a dining table, and a large window with curtains.

Suite, 1 Bedroom (1 Queen)

  • 300 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Studio Suite, 1 Queen Bed, Non Smoking (Wheelchair)

A hotel room with a kitchenette, a desk, a chair, a bed, and a television.

Studio Suite, 1 Queen Bed, Non Smoking (Wheelchair)

10.0 out of 10
Exceptional
(1 review)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Studio Suite, 2 Double Beds, Non Smoking (Wheelchair)

A compact kitchen with a refrigerator, microwave, coffee maker, and a sink.

Studio Suite, 2 Double Beds, Non Smoking (Wheelchair)

  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)

A hotel room with a bed, a desk, a chair, a sofa, a dining table, and a large window with curtains.

Room, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)

  • 250 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed
  • Free wired internet

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About the neighborhood

Glen Allen

Within a short walk of Henrico Sports & Events Center, Candlewood Suites Richmond North Glen Allen by IHG is within 2 miles (3 km) of The Crossings Golf Club. This 84-room hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Henrico Sports & Events Center - 8 min walk - 0.4 miles
  • Regal Virginia Center - 9 min walk - 0.5 miles
  • Short Pump Town Center - 16 min drive - 12.8 miles
  • Kings Dominion - 18 min drive - 15.0 miles
  • Greater Richmond Convention Center - 19 min drive - 12.6 miles

Getting around

  • Ashland Station - 16 min drive
  • Richmond Intl. Airport (RIC) - 26 min drive

Restaurants

  • ‪Wawa - ‬3 min drive
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Texas Roadhouse - ‬7 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Chili's Grill & Bar - ‬3 min drive

About this property

Candlewood Suites Richmond North Glen Allen by IHG

Candlewood Suites Richmond North Glen Allen by IHG features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include laundry facilities and a vending machine.
32-inch TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Kitchens, sitting areas, and refrigerators are also standard. Weekly housekeeping is available.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Comprehensive food waste policy
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per day
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Richmond Hotel Glen Allen North
Candlewood Suites Richmond North Glen Allen
Candlewood Suites Richmond North Glen Allen Hotel
Candlewood Suites Richmond Gl

Frequently asked questions

Are free cancellation options available at Candlewood Suites Richmond North Glen Allen by IHG?

Candlewood Suites Richmond North Glen Allen by IHG provides free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Candlewood Suites Richmond North Glen Allen by IHG?

As of Oct 4, 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Richmond North Glen Allen by IHG on Oct 6, 2026 start from $106, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Candlewood Suites Richmond North Glen Allen by IHG?

This hotel is located in Glen Allen, close to Richmond Raceway, Lewis Ginter Botanical Garden, and James River Cellars Winery. You'll also find The Crossings Golf Club and Lavender Fields Herb Farm within a short drive.

Does Candlewood Suites Richmond North Glen Allen by IHG feature a casino?

No, Candlewood Suites Richmond North Glen Allen by IHG doesn't have a casino.

Will I find an indoor pool at Candlewood Suites Richmond North Glen Allen by IHG?

No, there is no indoor pool at this hotel.

Does Candlewood Suites Richmond North Glen Allen by IHG feature a restaurant that includes a breakfast menu?

No, Candlewood Suites Richmond North Glen Allen by IHG doesn't have a restaurant that serves breakfast.

Will Candlewood Suites Richmond North Glen Allen by IHG allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Candlewood Suites Richmond North Glen Allen by IHG for a fee of USD 50 per pet, per day.

What is the closest airport to Candlewood Suites Richmond North Glen Allen by IHG?

The closest major airport to Candlewood Suites Richmond North Glen Allen by IHG is Richmond Intl. Airport (RIC), which is 19.8 mi away (26 minutes by car).

Candlewood Suites Richmond North Glen Allen by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 265 out of 801 reviews
Rating 8 - Good. 213 out of 801 reviews
Rating 6 - Okay. 128 out of 801 reviews
Rating 4 - Poor. 82 out of 801 reviews
Rating 2 - Terrible. 113 out of 801 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect nights stay, bed and pillows are extremely comfortable
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice area to walk dogs and friendly staff. Convenient to downtown and Target right across the highway.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was fine, room was very nice.
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel looks like a motel,very substandard and dirty.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
I left this hotel so damn itchy never again
Stayed 7 nights in May 2026
Verified review

6/10 Okay

Disliked: Staff & service
No staff available! No one made our bed! Hire more people! Ants in the bathroom! Was blessed to have roof over my head though!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, and the staff was patient under pressure when checking customers in.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service
Outdated. Lampshade was cracked. Bed was torn at the bottom. Dresser handle was half off.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is outdated and pretty awful. Best part was the full size refrigerator, but it looks like the type of hotel where people that are down on their luck live, not a place to stay.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
The property could use a good cleaning hallway carpet looked dirty and room could use some updating. We saw some bugs in the hallway.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness
The room I stayed in was very dusty and look like it’s been sitting for months. My microwave didn’t work (broken handle). The staff was okay no issues there, but their cleaning people don’t wear uniforms so I thought I stranger opened my door with their key. 3 stars!
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
The room was very basic and the overall place looks outdated and not nicely maintained
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Old. Dirty. Holes in wall. Holes in bathtub. Highway noises.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and comfortable and I didn't realize we had a suite which also included a full size fridge, 2 stove top burners and a sink! We didn't use the stove but appreciated the fridge and sink. The bathroom was also super clean, shower strong water flow, and all in all, the room was perfect.
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Needs a LOT of upgrading. On everything.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Terrible smelling room that we were assigned when we checked in. Requested for a different room after few hours and we were moved. The rooms and the appliances and the fixtures all were barely clean and adequate. Except the location of the hotel (walking distance to the Henrico Center), not a great hotel to stay with family.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The room was clean and the staff was kind.
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They overbooked and sold our room, room smelled like cigarettes, fridge smelled like rotten food room was dirty pull out bed in couch was broken
Stayed 2 nights in May 2026
Verified review

6/10 Okay

The Hotel located in an industrial development under construction. It is a little hard to find without a GPS. There was no one at the desk when I arrived. When the desk clerk showed up, I thought he must be having a bad day. Not very friendly. Clerk made the point that the hotel did not serve breakfast. The room was clean, large, and the bed was comfortable. I thought the hotel offered good value.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great to stay at the hotel
Stayed 3 nights in Feb 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Bathtub was cracked, floor was sticky, pull out sofa had crumbs left from previous guests, front desk staff was overheard talking on personal phone about guests specifically by name, evening staff was helpful, when I addressed concerns was told there was no other available rooms. We only stayed for one evening so we cleaned ourselves and dealt with the issues. It is very loud as it is right by the highway, but it was close to our event location. Will book elsewhere if we have to come back to the area.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great for overnight stay while traveling
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and very accommodating.
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Suggestion — install black out curtains, fix the landline phones and the picture frame on the wall had no pictures in it. Otherwise, great affordable hotel with nice amenities— books and DVDs.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
The hotel states that its smoke free but the 2nd floor smelled of smoke and weed. The bath towels smelled like smoke.
Stayed 2 nights in Apr 2026

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