The property is situated in a fantastic location, offering easy access to various adventure destinations.
Our room was cozy, though it showed some signs of wear and tear, and it met our daily needs.
However, the staff's communication skills were lacking, and they didn't provide any assistance in helping guests find solutions to their issues.
We discovered that parking in the area shared by the two hotels and the library can result in fines from the council, a detail that was not mentioned by the hotel staff during check-in.
A heads-up for everyone: if you're driving, parking on-site is quite limited.
1. There are no block plans or information provided by the hotel regarding parking availability.
2. The underground parking operates on a first-come, first-served basis, which is fine, but if there's an event like the NZ Golf tournament during your stay, parking spaces become scarce as they prioritize guests attending the event.
3. There is a parking station next door that offers 2 hours of free parking, followed by a flat rate for the entire day.
Overall, this is our second stay at this hotel, and while it is a very good place, the lack of competent staff does leave a negative impression.
We will return