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DoubleTree by Hilton Queenstown

4.5 star property
Luxury hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Queenstown

In-room safe, soundproofing, free WiFi, bed sheets
Front of property - evening/night
Bar (on property)
In-room safe, soundproofing, free WiFi, bed sheets
Room, Accessible, Non Smoking | In-room safe, soundproofing, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

Map
Kawarau Village 79 Peninsula Road, Kawarau Falls, 9300
  • The Remarkables Ski Area
  • Queenstown Event Centre
    ‪4 min drive‬
  • Skyline Queenstown
    ‪12 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪17 min walk‬

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Room options

View all photos for Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Twin Room

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Room

  • Lake view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Twin Room

  • Lake view
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking | In-room safe, soundproofing, free WiFi, bed sheets

Room, Accessible, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room

In-room safe, soundproofing, free WiFi, bed sheets

Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe king Room with Lake View

Living area | 32-inch LCD TV with cable channels, TV, iPod dock

Deluxe king Room with Lake View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe twin Room with Lake View

32-inch LCD TV with cable channels, TV, iPod dock

Deluxe twin Room with Lake View

  • Sleeps 2
  • 2 Twin Beds

View all photos for King Room

32-inch LCD TV with cable channels, TV, iPod dock

King Room

  • Sleeps 2
  • 1 King Bed

View all photos for King Accessible Room

In-room safe, soundproofing, free WiFi, bed sheets

King Accessible Room

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Kawarau Falls

Within a short walk of Lake Wakatipu, DoubleTree by Hilton Queenstown is within a mile (2 km) of The Kingston Flyer. This 4.5-star hotel has 98 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Queenstown Event Centre - 5 min drive - 2.7 miles
  • Queenstown Gardens - 11 min drive - 6.1 miles
  • TSS Earnslaw Steamship - 12 min drive - 6.6 miles
  • Skyline Queenstown - 12 min drive - 6.8 miles
  • The Remarkables Ski Area - 17 min drive - 8.1 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 5 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Airspresso Airport Cafe Queenstown - ‬5 min drive
  • ‪Rata - ‬11 min drive
  • ‪Manaia Lounge - ‬5 min drive
  • ‪Odd Saint - ‬11 min drive

About this property

DoubleTree by Hilton Queenstown

Luxury hotel with a fitness center and a 24-hour front desk
At DoubleTree by Hilton Queenstown, guests have access to a gym, WiFi in public areas, and a meeting room. Self parking is offered for NZD 16 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this luxury hotel include a free grocery shopping service, laundry facilities, and wedding services.
32-inch LCD TVs come with cable channels, and guests can stay connected with wired internet and free WiFi. Bathrooms offer hair dryers, free toiletries, and slippers. Other standard amenities include iPod docks, sitting areas, and refrigerators.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Korean

Similar properties

Restaurant

Hilton Queenstown Resort & Spa

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
8.6 out of 10, Excellent, 1,003 reviews
$104 nightly
The price is $120
Jun 3 - Jun 4
Total includes taxes and fees
Hilton Queenstown Resort & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (NZD 9.95)
  • Available in some public areas: WiFi (NZD 14.95); wired internet (surcharge)

Parking and transportation

  • Ski shuttle nearby
  • Self parking on site (NZD 16 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; NZD 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Me & Mee Noodle Bar
  • Stacks Pub
  • Wakatipu Grill

Things to do

  • Bicycle rentals
  • Gym
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • In the mountains
  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2011
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Laptop-compatible safe
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately NZD 35 per person
  • Fee for in-room wired internet: NZD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: NZD 14.95 (rates may vary)
  • Fee for wired internet in public areas: NZD 14.95 (rates may vary)
  • Self parking fee: NZD 16 per day
  • Credit card charges are subject to a surcharge of 2 percent
  • A facilities fee includes use of: sauna; hot tub; swimming pool

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hilton Kawarau
Kawarau
Kawarau Hilton
Kawarau Hotel
Kawarau Hotel Hilton
Kawarau Hotel Managed Hilton
Kawarau Hotel Managed Hilton Queenstown
Kawarau Managed Hilton
Kawarau Managed Hilton Queenstown
DoubleTree Hilton Queenstown Hotel
DoubleTree Hilton Queenstown
Kawarau Hotel, Managed By Hilton Hotel Queenstown
DoubleTree by Hilton Queenstown Hotel
DoubleTree by Hilton Queenstown Kawarau Falls
DoubleTree by Hilton Queenstown Hotel Kawarau Falls

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton Queenstown?

DoubleTree by Hilton Queenstown provides free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at DoubleTree by Hilton Queenstown?

As of May 23, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Queenstown on Jun 2, 2025 start from $91.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around DoubleTree by Hilton Queenstown?

This hotel is located in Kawarau Falls within a short 6-minute walk of Lake Wakatipu. You'll also find Queenstown Event Centre and Remarkables Park Town Centre within a short drive.

Will I be able to park at DoubleTree by Hilton Queenstown?

Yes, parking is offered for NZD 16 per day. Though parking is limited, accessible parking is also available.

Does DoubleTree by Hilton Queenstown include a casino on the premises?

No, DoubleTree by Hilton Queenstown doesn't have a casino.

Will I find an indoor pool at DoubleTree by Hilton Queenstown?

No, there is no indoor pool at this hotel.

Is DoubleTree by Hilton Queenstown a good place to stay for couples?

Amenities that appeal to couples at this lakeside hotel include around-the-clock room service and slippers in each guestroom with some featuring lake views.

Are there hot tubs at DoubleTree by Hilton Queenstown?

No, this hotel doesn't have a spa tub.

Does DoubleTree by Hilton Queenstown feature a restaurant that includes a breakfast menu?

Yes, DoubleTree by Hilton Queenstown serves a full breakfast for a surcharge each morning at Me & Mee Noodle Bar.

Will DoubleTree by Hilton Queenstown allow pets to stay for free?

No, pets aren't allowed at DoubleTree by Hilton Queenstown.

Does DoubleTree by Hilton Queenstown have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from DoubleTree by Hilton Queenstown?

The closest major airport to DoubleTree by Hilton Queenstown is Queenstown Intl. Airport (ZQN), which is within a mile.

Are there rooms with balconies at DoubleTree by Hilton Queenstown?

No, there aren't any guestrooms with balconies at DoubleTree by Hilton Queenstown.

Does DoubleTree by Hilton Queenstown have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at DoubleTree by Hilton Queenstown.

DoubleTree by Hilton Queenstown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 507 out of 1001 reviews
Rating 8 - Good. 295 out of 1001 reviews
Rating 6 - Okay. 114 out of 1001 reviews
Rating 4 - Poor. 61 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Water taxi an easy and fun way to head to Queenstown. We enjoyed the location, close to the Queenstown golf course and not far from the airport.
Stayed 2 nights in Feb 2025

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Nice but room to be fantastic.

Room is Generous size and lovely shower only bathroom. However room was noisy and bright light shines through curtains 24/7. You can slide a door across the bedroom section to elimate light however room becomes extremely warm and stuffy making sleeping a bit difficult. I was in a room facing the gravel carpark might not have the same issues with lake facing room. Staff are lovely.
Stayed 1 night in Jan 2025

8/10 Good

Nat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Barry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, what you would expect from Double Tree
Stayed 1 night in Jan 2025

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at the village, easy walk to Frankton, good food options and beautiful views. Quiet and spacious room.
Stayed 1 night in Jan 2025

10/10 Excellent

Sandra

Traveled with group
Friendly welcome, efficient check in, bery helpful and knowledgeable. Helps us make informed decisions about available things to do! All suggestions well worth it!
Stayed 2 nights in Jan 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Donna

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent surrounds and view of lake.
Stayed 2 nights in Jan 2025

10/10 Excellent

JEFF REY, Honolulu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel! Property is beautiful! Staff was very friendly and welcoming. The room layouts are efficient and spacious! Loved the views from our window of the beautiful lake and mountains! My only sentiment is the breakfast area is not very open. They need fresh air and windows!
Stayed 2 nights in Dec 2024

4/10 Poor

Andrew

Liked: Cleanliness
Disliked: Staff & service
Poor location. Room unusual with no privacy for bathroom. Balcony a tiny "French" style which also housed the A/C unit.
Stayed 2 nights in Dec 2024

8/10 Good

Brendan

Stayed 1 night in Dec 2024

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property on the lake is gorgeous, quiet, with lots of walking/biking trails. The room was beautiful and the people AMAZING! I'm going back asap! Thank you!
Stayed 6 nights in Dec 2024

8/10 Good

Michael

Stayed 3 nights in Dec 2024

10/10 Excellent

Jo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Doubletree Delight

We always enjoy staying at Hilton or Doubletree. Comfortable, quiet, good parking, easy access to the water taxi and great onsite food options, lovely spa. The warm cookie on arrival is always a treat.
Stayed 2 nights in Dec 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room. But parking is a bit inconvenient or you have to pay.
Stayed 1 night in Nov 2024

4/10 Poor

Leo

Traveled with partner
Obstructed view, not a 4 stars hotel, low quality breakfast.
Stayed 5 nights in Dec 2024

8/10 Good

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The small King bedroom was stuffy….needs air conditioning or a fan.
Stayed 3 nights in Dec 2024

10/10 Excellent

Anitha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 3 nights in Dec 2024

4/10 Poor

Nick

Business traveler
Disliked: Staff & service
An horrific check in with zero professionalism and empathy by the receptionist. The duty manager was conveniently on a ‘break’ when I requested to see him. I was treated like a conman because I couldn’t immediately produce my credit card I had booked the accommodation with and when I did, was asked for photo ID. Last time I looked, this was NZ, not some other country. Great way to treat business guests. I could go on about lack of training, lack of respect, noisey tourist guest, closed restaurant on a Monday, no dining table or even desk to work on in the room..but frankly, I can’t be bothered. If this is Hilton at its best, I won’t be back…EVER
Stayed 1 night in Dec 2024

10/10 Excellent

Akhtara

Traveled with family
Liked: Amenities, property conditions & facilities
Location is very good
Stayed 4 nights in Nov 2024

10/10 Excellent

Naveen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arpit was great and very helpful. We loved our stay here. This property is value for money.
Stayed 2 nights in Nov 2024

10/10 Excellent

Emma

Stayed 2 nights in Oct 2024

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