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Hotel Universel

3.0 star property
Hotel with free parking, steps from Laval University

Choose dates to view prices

Photo gallery for Hotel Universel

Relax in a serene hot tub surrounded by lush greenery and natural stone walls.
Relax in a serene space with a central seating area, waterfall feature, and lush greenery, plus a comfortable bed and balcony with a view.
Relax in the hotel lobby, featuring a fireplace, comfortable seating and a reception desk.
Relax in a spacious lounge area with a large sofa, coffee table, and armchairs, featuring a fireplace and staircase to additional space.
Experience the grandeur of our lobby, featuring a spacious open floor plan, a grand staircase, and a reception area with seating.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available

Explore the area

Map
2300, chemin Sainte-Foy, Québec City, QC, G1V 1S5
  • Laval University
    ‪1 min walk‬
  • PEPS
    ‪8 min walk‬
  • Laurier Quebec
    ‪3 min drive‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪12 min drive‬

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Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(189 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building) | 1 bedroom, desk, blackout drapes, iron/ironing board

Standard Studio (Unilofts Building)

7.8 out of 10
Good
(28 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub | 1 bedroom, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Jetted Tub

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | 1 bedroom, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(62 reviews)
  • 390 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Québec City

Located in Sainte-Foy-Sillery-Cap-Rouge, Hotel Universel is adjacent to Laval University and within a 10-minute walk of other popular attractions like Cegep de Sainte-Foy. This 3-star hotel welcomes guests with 182 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Laval University - 1 min walk - 0.0 miles
  • PEPS - 8 min walk - 0.5 miles
  • Laval University Hospital - 3 min drive - 1.9 miles
  • Laurier Quebec - 3 min drive - 1.9 miles
  • Grande Allée - 4 min drive - 2.1 miles

Getting around

  • Quebec Sainte-Foy Station - 16 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 15 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬11 min walk
  • Boston Pizza
  • ‪Shaker Cuisine & Mixologie Québec - ‬5 min walk
  • ‪ThaiZone - ‬5 min walk

About this property

Hotel Universel

Hotel with free parking, steps from Laval University
Hotel Universel features a nightclub, an indoor pool, and a gym. You can take advantage of free parking if you drive. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and luggage storage. Additional amenities include a sauna, free WiFi in public areas, and a business center.
Guests can expect free WiFi and plasma TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, free long-distance calls, and free local calls are other standard amenities.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Languages

English, French

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekend English breakfast available 7:00 AM to 10:30 AM for a fee: CAD 25 to 30 for adults and CAD 25 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Boston Pizza Restaurant

Things to do

  • Health club
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately CAD 25 to 30 for adults, and CAD 25 to 30 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
  • Check-in: 4 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 006160, 2025-12-31

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

Hotel Universel
Hotel Universel Quebec
Universel Hotel
Universel Quebec
Auberge Universel Hotel
Hotel Universel Quebec Quebec City
Hotel Universel Hotel
Hotel Universel Québec City
Hotel Universel Hotel Québec City

Frequently asked questions

Is free cancellation available at Hotel Universel?

Hotel Universel provides free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Universel?

As of Jul 20, 2025, prices found for a 1-night stay for 2 adults at Hotel Universel on Aug 13, 2025 start from $115.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hotel Universel?

This hotel is situated in Sainte-Foy-Sillery-Cap-Rouge within a short 11-minute walk of PEPS. You'll also find Quebec Cruise Terminal and Laurier Quebec within a short drive.

Is there parking available at Hotel Universel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hotel Universel have a casino?

No, Hotel Universel doesn't have a casino.

Is there an indoor pool at Hotel Universel?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Hotel Universel?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Hotel Universel have a hot tub?

Yes, some guestrooms at this hotel feature private indoor spa tubs.

Does Hotel Universel have a restaurant that serves breakfast?

Yes, Hotel Universel serves an English breakfast for a surcharge on weekend mornings at Boston Pizza Restaurant.

Does Hotel Universel allow pets to stay free of charge?

No, pets aren't allowed at Hotel Universel though service animals are welcome.

Does Hotel Universel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Universel?

The closest major airport to Hotel Universel is Quebec City Jean Lesage Intl. Airport (YQB), which is 7.1 mi away (15 minutes by car).

Are there rooms with balconies that I can book at Hotel Universel?

No, there aren't any guestrooms with balconies at Hotel Universel.

Hotel Universel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 590 out of 2082 reviews
Rating 8 - Good. 638 out of 2082 reviews
Rating 6 - Okay. 453 out of 2082 reviews
Rating 4 - Poor. 240 out of 2082 reviews
Rating 2 - Terrible. 161 out of 2082 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Donald

Traveled with family
Liked: Cleanliness, room comfort
Late arrival . Our réservation was for à Classic one Queen Bed. Were given a 2 Queen Bed room Very old but clean.Pour quality tv immage.no Chanel listing. Bedside lamp unfunctional. Small low toilet of thé sixties. Clean but old bathroom lackinh repaires.
Stayed 1 night in Apr 2025

2/10 Terrible

andrew

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a reception hall above our room that was not told on checkin. Party going at 11pm.. beds are literally hard as wood. When advisinb for noise the hotel workers stated not their problem. I will be pursuing a refund for this hotel night. Place is terrible
Stayed 1 night in Apr 2025

8/10 Good

Charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Félix

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien
Stayed 1 night in Apr 2025

10/10 Excellent

Cristelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le personnelle es très gentil et accommodant ! Super 7 jours
Stayed 1 night in Apr 2025

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect except the blood stain on the bed
Stayed 1 night in Apr 2025

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2025

8/10 Good

Jane, Donnacona

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très beau séjour Bien pour l’as famille
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Happy

Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2025

2/10 Terrible

Colette

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Nicolas

Stayed 1 night in Apr 2025

6/10 Okay

Nadia

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Le spa etait glacé La douche ne coulait pas bien Le séchoir à cheveux ne restait pas branché
Stayed 1 night in Apr 2025

8/10 Good

Dave

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay here, the staff was friendly and helpful and prompt if we needed anything. Great location and didn't take long to get to our destinations. Loved the pool area, but wasn't expecting a cold water whirlpool, would have preferred it to be warm like the other one. Our room was big and very clean, very nice jet tub too! The hotel was very up to date except for the hallways, they need an update. Other than that, would highly recommend!
Stayed 3 nights in Mar 2025

10/10 Excellent

Marie helene

Stayed 3 nights in Mar 2025

8/10 Good

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel staff were very friendly and helpful
Stayed 1 night in Mar 2025

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
It needs some major Reno’s. I heard to not let the outside fool us, but the outside was way nicer than the inside. The pool was originally why we booked. Weird set up- Boston pizza was basically in the same area as the pool, so people are eating and watching you swim… there was also hotel rooms with “balconies” over looking the pool… so strange. Also- the pool was filthy. The hot tubs were cloudy and murky. The room was atrocious. Run.
Stayed 1 night in Mar 2025

2/10 Terrible

Charles

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons séjourné deux nuits dans cet hôtel pour une compétition à l’Université Laval, et ce fut une véritable déception. Certes, l’emplacement est idéal, mais l’expérience hôtelière frôle le cauchemar. Cet ancien motel, grossièrement rebaptisé "hôtel", offre des chambres aussi bien insonorisées qu’une porte de grange. L’accès à la piscine et au Boston Pizza pourrait être un atout, mais sans aucun raffinement. Quant aux lits, ils n’ont même pas de protège-matelas, un détail pourtant élémentaire. Le plafond en stucco nous rappelle tristement les choix douteux des années 70, témoignant du manque d’effort dans la rénovation. Et pour couronner le tout, le prix est scandaleusement plus élevé que celui des autres hôtels du secteur. Si vous assistez à un événement universitaire, passez votre chemin – cet endroit ne vaut absolument pas le détour.
Stayed 2 nights in Mar 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Annick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 3 nights in Mar 2025

10/10 Excellent

Félix

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien
Stayed 1 night in Mar 2025