Hôtel Palace Royal Centre-Ville par JARO

4.0 star property

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Photo gallery for Hôtel Palace Royal Centre-Ville par JARO

Indoor pool
Front of property
Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed  | Living area | 32-inch flat-screen TV with cable channels, TV
Suite with Panoramic City View, 1 King bed | View from room
Breakfast, lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
775 Honoré-Mercier Ave, Québec City, QC, G1R 6A5
  • Place, Théâtre Capitole
    ‪2 min walk‬
  • Place, Quebec City Convention Center
    ‪3 min walk‬
  • Place, Château Frontenac
    ‪12 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪20 min drive‬

Room options

Classic Room, 2 Double Beds

8.8 out of 10
Excellent
(182 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

Signature Room, 1 King bed and Sofa-bed

9.0 out of 10
Wonderful
(92 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

Exterior View Family Suite, 2 Queen and 1 sofa bed

9.0 out of 10
Wonderful
(29 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

9.0 out of 10
Wonderful
(79 reviews)
  • 419 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

9.8 out of 10
Exceptional
(6 reviews)
  • 322 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

Classic Room, 1 Queen Bed, Interior

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

Classic Room, 1 Queen bed and glass shower

8.8 out of 10
Excellent
(23 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

Classic Room, 1 Queen Bed

8.2 out of 10
Very good
(41 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

Signature Room, 1 Queen bed and Sofa-bed

9.2 out of 10
Wonderful
(38 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(35 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

Suite, 1 Queen Bed and Sofa-bed (Interior)

10.0 out of 10
Exceptional
(1 review)
  • 419 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

Exterior View Suite, 1 Queen bed and Sofa-bed

9.0 out of 10
Wonderful
(55 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

Suite with Panoramic City View, 1 King bed

8.8 out of 10
Excellent
(10 reviews)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

City View Family Suite, 2 Queen beds and Sofa-bed

8.8 out of 10
Excellent
(72 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

8.8 out of 10
Excellent
(79 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

9.2 out of 10
Wonderful
(80 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

9.0 out of 10
Wonderful
(44 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed
  • Free wired internet

Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

8.6 out of 10
Excellent
(62 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed
  • Free wired internet

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About the neighborhood

Québec City

Hôtel Palace Royal Centre-Ville par JARO places you in Old Quebec, within a leisurely stroll of popular sights such as Château Frontenac and Quartier Petit Champlain. This 234-room, 4-star hotel has a restaurant along with conveniences like an indoor pool and a gym.

What's nearby

  • Théâtre Capitole - 2 min walk - 0.1 miles
  • Quebec City Convention Center - 3 min walk - 0.2 miles
  • Grande Allée - 7 min walk - 0.4 miles
  • Quebec City Town Hall - 8 min walk - 0.5 miles
  • Château Frontenac - 12 min walk - 0.7 miles

Getting around

  • Quebec Palace Station - 9 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 23 min drive

Restaurants

  • ‪Cabu - ‬6 min walk
  • ‪Bar Le Drague - ‬3 min walk
  • ‪Brûlerie St-Jean - ‬1 min walk
  • ‪Cochon Dingue Rue Saint-Jean - ‬3 min walk
  • ‪Poutineville - ‬2 min walk

About this property

Hôtel Palace Royal Centre-Ville par JARO

Guests of Hôtel Palace Royal Centre-Ville par JARO have access to an indoor pool, a gym, and a sauna. Self parking is available for CAD 26 per day. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include a hot tub, conference space, and a business center.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free wired internet. Memory foam beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Weekly housekeeping is available.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 26 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 25 to 25 for adults and CAD 15 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beffroi Steak House

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • 4,502 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 2 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available for CAD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 25 to 25 for adults, and CAD 15 to 15 for children
  • Self parking fee: CAD 26 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 5:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).
Property Registration Number 2026-11-30, 160705

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Hôtel Palace Royal centre-ville Quebec
Palace Royal centre-ville Quebec
Palace Royal centre-ville
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel
Hôtel Palace Royal Québec City
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel Québec City

Frequently asked questions

Is a free cancellation option available at Hôtel Palace Royal Centre-Ville par JARO?

Hôtel Palace Royal Centre-Ville par JARO offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Hôtel Palace Royal Centre-Ville par JARO?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Hôtel Palace Royal Centre-Ville par JARO on Jun 14, 2026 start from $175, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hôtel Palace Royal Centre-Ville par JARO?

This hotel is situated in Old Quebec within a 10-minute walk of Grande Allée and Quebec City Town Hall. You'll also find Quartier Petit Champlain and Château Frontenac less than a mile away.

Will I be able to park at Hôtel Palace Royal Centre-Ville par JARO?

Yes, parking is offered for CAD 26 per day with in/out privileges. Wheelchair-accessible parking is also available for guests.

Is a spa located at Hôtel Palace Royal Centre-Ville par JARO?

Spa services at the hotel include massages.

Does Hôtel Palace Royal Centre-Ville par JARO include a casino?

No, Hôtel Palace Royal Centre-Ville par JARO doesn't have a casino.

Is there an indoor pool at Hôtel Palace Royal Centre-Ville par JARO?

Yes, this hotel has an indoor pool along with a hot tub.

What do couples enjoy most about Hôtel Palace Royal Centre-Ville par JARO?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and an indoor pool.

Are there hot tubs at Hôtel Palace Royal Centre-Ville par JARO?

No, but guests can enjoy a sauna at this hotel.

Does Hôtel Palace Royal Centre-Ville par JARO feature a restaurant that includes a breakfast menu?

Yes, Hôtel Palace Royal Centre-Ville par JARO serves a full breakfast for a surcharge each morning at Beffroi Steak House.

Does Hôtel Palace Royal Centre-Ville par JARO allow pets to stay free of charge?

No, pets aren't allowed at Hôtel Palace Royal Centre-Ville par JARO though service animals are welcome.

Are there connecting rooms at Hôtel Palace Royal Centre-Ville par JARO?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hôtel Palace Royal Centre-Ville par JARO?

The closest major airport to Hôtel Palace Royal Centre-Ville par JARO is Quebec City Jean Lesage Intl. Airport (YQB), which is 9.2 mi away (23 minutes by car).

Can I book a room with a balcony at Hôtel Palace Royal Centre-Ville par JARO?

Yes, some guestrooms at Hôtel Palace Royal Centre-Ville par JARO offer a balcony and may feature pool views.

Does Hôtel Palace Royal Centre-Ville par JARO have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Hôtel Palace Royal Centre-Ville par JARO.

Hôtel Palace Royal Centre-Ville par JARO Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2065 out of 3850 reviews
Rating 8 - Good. 1103 out of 3850 reviews
Rating 6 - Okay. 428 out of 3850 reviews
Rating 4 - Poor. 147 out of 3850 reviews
Rating 2 - Terrible. 107 out of 3850 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for old Quebec
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Adrienne

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was beautiful and in a great location….staff was very helpful and friendly
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Great staff! Fun stay and perfect location for carnival!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Phyrun

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Chelsey Anne

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were beautiful, beds comfy, staff were friendly, loved the balcony overlooking the pool area
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Lindsey

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff both courteous and helpful
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Sophiane

We liked the hotel. We enjoyed our stay.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Roy

Liked: Cleanliness, amenities, property conditions & facilities
Th room was clean and the staff were great at the front desk!
Stayed 1 night in Jan 2026
Verified

8/10 Good

John

Liked: Amenities, property conditions & facilities
Great location. Unique pool area.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot, close to everything.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Linda

Liked: Amenities
Old decor, but it was a good location and proximity to attractions and within walking distance to everything
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Friendly staff. Warm and clean room made for a nice stay.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jules Janielle

Liked: Amenities
Staff was nice Room was just ok and pool area was really loud at night if you take the balcony Great location if you want to visit old quebec Restaurant was amazing
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel. Been many time would recommend it again and again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sven

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and amazing staff!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, amenities
Very clean, friendly staff, perfect location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, amenities
Lovely hotel , and room , amazing view and pool , wonderful location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kenia

Liked: Cleanliness, staff & service, amenities
Beautiful room and views. The bath tub and bidet was amazing. The king size bed was great except one side was lower which gave me back pain but other than that, we enjoyed our stay.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Elizabeth

great place to stay right outside the walled city. Old but clean rooms with friendly staff.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Paulo

Liked: Cleanliness, amenities, property conditions & facilities
Good quality hotel. Great location.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were excellent and the staff were professional, courteous and helpful. Great coffee!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always breakfast was fresh and the hot tub Always warm enough
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Easy check in and check out. Nice to have parking below and the we enjoyed the pool and entertainment.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

mary alma

Liked: Cleanliness, staff & service, property conditions & facilities
I was a nice place.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel boasts a summery design, allowing guests to enjoy food on the terrace or swim in the pool.
Stayed 1 night in Dec 2025