Hotel San Agustin

3.0 star property

Choose dates to view prices

Photo gallery for Hotel San Agustin

Desk, free WiFi
Front of property
Basic Quadruple Room | Desk, free WiFi
Terrace/patio
Basic Room | Desk, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry

Explore the area

View in a map
519 Avenida 3 Poniente, Puebla, Puebla, 72000
  • Place, Zócalo de Puebla
    ‪7 min walk‬
  • Place, Puebla Cathedral
    ‪8 min walk‬
  • Place, Santo Domingo Church
    ‪10 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪51 min drive‬

Room options

Basic Room

7.4 out of 10
Good
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Basic Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Basic Quadruple Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Basic Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Puebla

Located in Puebla Historic Center, Hotel San Agustin is within a 10-minute stroll of sights such as Zócalo de Puebla and Museum of the Mexican Army and Air Force. This 12-room, 3-star hotel has a restaurant, free in-room WiFi, and free valet parking.

What's nearby

  • Zócalo de Puebla - 7 min walk - 0.4 miles
  • Puebla Cathedral - 8 min walk - 0.5 miles
  • Santo Domingo Church - 10 min walk - 0.6 miles
  • Los Sapos Bazaar - 12 min walk - 0.7 miles
  • Puebla Convention Center - 17 min walk - 0.9 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 17 min walk
  • Puebla Intl. Airport (PBC) - 41 min drive

Restaurants

  • ‪El Gato De Oro - ‬2 min walk
  • ‪El Corona - ‬3 min walk
  • ‪OCHO30.4 - ‬2 min walk
  • ‪Restaurant Puebla - ‬1 min drive
  • ‪Fonda La Mexicana - ‬2 min walk

About this property

Hotel San Agustin

Hotel San Agustin offers free WiFi in public areas and coffee in a common area. Free valet parking is included with your stay. Front-desk staff can answer questions 24/7, and assist with luggage storage, tours or tickets, and access to locker space.
Guests can enjoy free WiFi and flat-screen TVs. Other amenities include phones, desks, and free toiletries. Change of towels is available on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free covered valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 40 to 99 for adults and MXN 40 to 60 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • FONDA DE SAN AGUSTIN

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Restaurant dining guides

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: noon; Check-in end time: 7:00 PM

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 40 to 99 for adults, and MXN 40 to 60 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Check-in: noon—-7:00 PM
  • Check-out: 1:00 PM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Hotel San Agustin Hotel
Hotel San Agustin Puebla
Hotel San Agustin Hotel Puebla

Frequently asked questions

Is a free cancellation option available at Hotel San Agustin?

Hotel San Agustin offers free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel San Agustin?

As of Apr 21, 2026, prices found for a 1-night stay for 2 adults at Hotel San Agustin on Apr 22, 2026 start from $20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hotel San Agustin?

This hotel is situated in Puebla Historic Center within a 10-minute walk of Zócalo de Puebla, Palafoxiana Library, and Rosario Chapel. You'll also find Amparo Museum and Los Sapos Bazaar less than a mile away.

Does Hotel San Agustin feature a casino on the premises?

No, Hotel San Agustin doesn't have a casino.

Is there an indoor pool at Hotel San Agustin?

No, there is no indoor pool at this hotel.

Does Hotel San Agustin have a restaurant that serves breakfast?

Yes, Hotel San Agustin serves a cooked-to-order breakfast for a surcharge each morning at FONDA DE SAN AGUSTIN.

Does Hotel San Agustin allow pets to stay free of charge?

No, pets aren't allowed at Hotel San Agustin.

What is the closest airport to Hotel San Agustin?

The closest major airport to Hotel San Agustin is Puebla Intl. Airport (PBC), which is 20.8 mi away (41 minutes by car).

Hotel San Agustin Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 68 out of 161 reviews
Rating 8 - Good. 35 out of 161 reviews
Rating 6 - Okay. 32 out of 161 reviews
Rating 4 - Poor. 15 out of 161 reviews
Rating 2 - Terrible. 11 out of 161 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location. lots of dining options available just outside the hotel. the lady cleaner is very nice and attentive. I get to a super clean and organized room everyday after a long day of touristing.
Stayed 3 nights in Dec 2025

8/10 Good

Orlando

Liked: Cleanliness, staff & service, amenities
Room was small but clean and it had everything it needed. Wifi was slow or spotty. Staff delightful.
Stayed 3 nights in Oct 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than expected, except no hot water sometimes.
Stayed 1 night in Jul 2025

10/10 Excellent

Cristela

Stayed 1 night in Feb 2025

8/10 Good

Ryoko

Stayed 1 night in Jan 2025

10/10 Excellent

JEFFREY

Stayed 2 nights in Jan 2025

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In like
Stayed 1 night in Jan 2024

4/10 Poor

Leonel, Los Angeles

Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Jun 2023

6/10 Okay

Lizbet

Traveled with family
Liked: Cleanliness, amenities
La habitación esta algo fria, el recepcionista no nos dio el wife, ni otras indicaciones, tampoco nos dieron sabanas
Stayed 1 night in Jan 2026

8/10 Good

Yelitza Rocio

Liked: Cleanliness, staff & service, amenities
La habitación limpia, el lugar en general muy agradable, pero el internet no es bueno.
Stayed 3 nights in Jan 2026

2/10 Terrible

DANIEL ISIDORO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

8/10 Good

Jaime

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo estuvo excelente
Stayed 4 nights in Dec 2025

10/10 Excellent

Fernanda Nayeli

Liked: Cleanliness, staff & service, property conditions & facilities
Está cerca del centro y hay varios restaurantes alrededor. El hotel es sencillo, tranquilo y ameno
Stayed 2 nights in Dec 2025

10/10 Excellent

Carlos Felipe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estacionamiento excelente y seguro ,habitaciónes limpias, ,céntrico ,,agua caliente muy buen hotel
Stayed 2 nights in Dec 2025

2/10 Terrible

Alejandra

Disliked: Cleanliness, amenities, property conditions & facilities
Hice mi reserva y al llegar al hotel el recepcionista comento que no tenia habitaciones disponibles no respetaron mi reserva y solo se genero el cargo
Stayed 1 night in Dec 2025

8/10 Good

Mabel

Liked: Cleanliness, amenities, property conditions & facilities
La habitación está muy limpia
Stayed 1 night in Dec 2025

8/10 Good

María del Carmen

Stayed 1 night in Dec 2025

10/10 Excellent

Julio César

Stayed 1 night in Dec 2025

8/10 Good

Guadalupe

Todo bien
Stayed 1 night in Dec 2025

10/10 Excellent

Hipólito

Stayed 1 night in Dec 2025

4/10 Poor

Oscar

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Que no me cobraron que venía anunciado en la aplicación me cobraron más
Stayed 1 night in Nov 2025

6/10 Okay

Monica Alejandra

Business traveler
Disliked: Cleanliness, staff & service
La habitación era ciertamente amplia, las cobijas olian muy feo (a pies) , el colchon de la cama matrimonial era literal una piedra, el personal no era muy accesible y el internet nunca se conectó
Stayed 2 nights in Sep 2025

6/10 Okay

Vanessa

Business traveler, Traveled with family
Disliked: Amenities, property conditions & facilities
No servía el internet y tampoco había recepción dentro de la habitación.
Stayed 1 night in Sep 2025

6/10 Okay

Saúl

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Las habitaciones estaban limpias, pero la decoración resulta muy anticuada (en lo personal), los baños me parecieron demasiado pequeños y el inodoro no funcionaba del todo bien y le tenía que bajar más de 3 veces.
Stayed 1 night in Sep 2025