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Hotel del Paseo

Property class: 3

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Photo gallery for Hotel del Paseo

Exterior
Property grounds
Family Room, Multiple Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds
Lobby
Daily English breakfast (MXN 50 per person)

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

View in a map
5 Poniente 914 Col. Centro, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪12 min walk‬
  • Place, Puebla Cathedral
    ‪13 min walk‬
  • Place, Santo Domingo Church
    ‪13 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪45 min drive‬

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About the neighborhood

Puebla

Located in Puebla Historic Center, Hotel del Paseo is adjacent to Plaza de Revolución and within a 5-minute walk of Museum of the Mexican Army and Air Force. This 50-room, 3-star hotel has a restaurant, free in-room WiFi, and free valet parking.

What's nearby

  • Zócalo de Puebla - 12 min walk - 0.7 miles
  • Puebla Cathedral - 13 min walk - 0.7 miles
  • Santo Domingo Church - 13 min walk - 0.8 miles
  • Los Sapos Bazaar - 17 min walk - 0.9 miles
  • Puebla Convention Center - 11 min drive - 2.4 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 15 min walk
  • Puebla Intl. Airport (PBC) - 41 min drive

Restaurants

  • ‪Fonda de Santa Clara - ‬2 min walk
  • ‪Subway - ‬6 min walk
  • ‪Restaurant Puebla - ‬4 min walk
  • ‪Tacos y Cemitas Marilyn - ‬5 min walk
  • ‪San Jorgito - ‬4 min walk

About this property

Hotel del Paseo

Guests staying at Hotel del Paseo enjoy free WiFi in public areas, a terrace, and a vending machine. If you plan to drive, free valet parking is available. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and tours or tickets. This hotel also has a water dispenser.
Guests can expect free WiFi and 21-inch TVs with satellite channels. Bathrooms offer rainfall showers and hair dryers. Balconies, free local calls, and ceiling fans are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking

Food and drink

  • Daily English breakfast available 8:00 AM to noon for a fee: MXN 50 for adults and MXN 50 for children
  • A restaurant

Things to do

  • Shopping mall

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 27 and December 31.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately MXN 50 for adults and MXN 50 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There is limited hot water on site.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Del Paseo
Del Paseo Puebla
Hotel Del Paseo
Hotel Del Paseo Puebla
Hotel Paseo Puebla
Paseo Puebla
OYO Hotel del Paseo
Hotel del Paseo Hotel
Hotel del Paseo Puebla
Hotel del Paseo Hotel Puebla

Frequently asked questions

Is free cancellation available at Hotel del Paseo?

Hotel del Paseo offers free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

What's there to see within easy reach of Hotel del Paseo?

This hotel is situated in Puebla Historic Center, just steps from Plaza de Revolución and Museum of the Mexican Army and Air Force, and within a short walk of Uriarte Talavera. You'll also find Zócalo de Puebla and Angelopolis Commercial Center within a short drive.

Will I be able to park at Hotel del Paseo?

Yes, valet and self parking are offered for free at the hotel.

Does Hotel del Paseo include a casino?

No, Hotel del Paseo doesn't have a casino.

Will I find an indoor pool at Hotel del Paseo?

No, there is no indoor pool at this hotel.

Is Hotel del Paseo good for couples?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as a restaurant and concierge services.

Does Hotel del Paseo have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel del Paseo have a restaurant with a breakfast menu?

Yes, Hotel del Paseo serves an English breakfast each morning for a surcharge from its restaurant.

Will Hotel del Paseo allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel del Paseo.

Does Hotel del Paseo have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel del Paseo?

The closest major airport to Hotel del Paseo is Puebla Intl. Airport (PBC), which is 20.8 mi away (41 minutes by car).

Can I book a room with a balcony at Hotel del Paseo?

Yes, every guestroom at Hotel del Paseo comes with a balcony and some offer courtyard views.

Hotel del Paseo Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 36 out of 162 reviews
Rating 8 - Good. 68 out of 162 reviews
Rating 6 - Okay. 35 out of 162 reviews
Rating 4 - Poor. 13 out of 162 reviews
Rating 2 - Terrible. 10 out of 162 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Rafael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and comfortable

Hotel del Paso was very comfortable. We were in town for a family emergency and this hotel was conveniently close to the hospital. The staff was very nice and helpful and never had an issue with any of them. The room was super clean and they would do a really good job at having it ready after a long day at the hospital.
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Location, location, location and very accommodating staff. There's no such thing as quiet time. There was some construction and some guest didn't care about the time.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room is very comfortable and the stall are helpful. Everything, from the room to the patio, well maintained
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Underrated, great hotel in Puebla

I've stayed at this hotel twice over the past few years. It's a pleasure. Very quiet (contrary to some previous posts--I think those folks must have had bad luck). In fact, unlike so many Mexican hotels, this isn't a 'concrete bunker' with echoes from the hallways. The doors are nicely secure, too. It is about a ten minute walk to the downtown, but conversely, a park is just one block to the west (and the military and railroad museums very nearby). Exceedingly friendly staff here. I highly recommend.
Stayed 2 nights in Mar 2019

4/10 Poor

dncnlltt

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
I liked the clean rooms, friendly staff, and great location. I actually prefer a harder mattress like the one in the room. For the price, you can't beat it. What I didn't like was the noise level in the place. Because of the way the hotel was constructed, you can hear every little sound. Also the other guests didn't make any attempt quiet down even late into the night. On my last night the couple above me decided to have a very loud argument that started at 2 am and went on to about 3:30 am. Since I was a guest in a foreign country, I didn't know what the etiquette is for asking people to keep the noise down. I will definitely stay somewhere else on next visit to Puebla.
Stayed 3 nights in Aug 2018

10/10 Excellent

Luis, Chicopee, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Honestly this place was amazing! The price was affordable and the room was quiet! They offered heater or more toiletries! Thanks a lot!
Stayed 1 night in Jan 2018

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Puebla love's you..

A very well located hotel where you can walk around nearby places as museums, markets, etc
Stayed 3 nights in Nov 2017

8/10 Good

Stacy, Sacramento, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was in room 8, which doesn't face the lovely courtyard and so is extra quiet in a nook hallway. Nice TV, private bath. As with many Mexican hotel, there's a center courtyard, complete with friendly parakeets. Only 1-2 blocks from the big Paseo del Bravo park/dedicated bus lane station. It's maybe a 10 min walk to the Zocalo. Across the street from front entrance is a primary school (don't worry, no noisy) set in a classical building. Daily room service. Oxxo convenience stores (2) located 2-4 blocks away. Electrical outlets are the only take the two-prong so bring an adapter to accomodate the round ground terminal

4/10 Poor

Rafael, Curitiba, Brasil

Disliked: Property conditions & facilities, room comfort

Bad hotel, bad area. Nice city, Cholula is better

Bad neighborhood, people unfamiliar with the city should avoid. Stay closer to the zocalo for toutism or on av Juarez for nightlife. For sightseeing, prefer Cholula over Puebla.

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Daniel, Seattle, WA

Disliked: Cleanliness, staff & service, property conditions & facilities

Great location, but hotel lacks basic ammenities.

I reserved 5 rooms at this hotel for my family and I. While the hotel was in a great location, we encountered the following problems: 1. We arrived at 5pm to check in and only one out of the five rooms were ready. Spoke to management of the hotel and they said that due to a group of students who did not check out until 4pm, the rooms were not ready. Nothing was offered by management to compensate for this inconvenience. 2. When the guest checked in for the 5th room, she was told that there was a problem with one of the beds. Apparently the bed frame had been broken and the mattress was on the floor. The reception personnel said this was NOT their fault. When another room was demanded, the guests got a single room instead of a double-room. 3. One out of the five rooms had no water in the shower. It took maintenance two hours to fix. And once "fixed" - there was no hot water. 4. Two out of five rooms had no hot water the first day. 5. The towels provided on the first day were disgustingly dirty and old. 6. The dining room offers breakfast for purchase. It took hour and a half to get breakfast made and served at the table for 7 of us. While I realize this is a 3-star hotel, the basics are basics (hot water, clean towels, and functioning beds). I would NOT stay at this hotel again nor do I recommend it. Shop around - there are other small hotels in the area for about the same daily rate.

6/10 Okay

Ralph, Kelowna, BC

Liked: Staff & service

OK Budget Hotel

Booked a budget hotel not too far from the Central. It met our expectations.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Right price in good area

Decent budget priced hotel within few minutes walk to zocalo (main square). Room was very basic but clean and perfect for weekend stay.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Very good

6/10 Okay

Olga

Disliked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Quality vs price, fantastic!

Great little hotel for the price. A short, easy 15 minute stroll right into the centre of the old town. Lots of things to see on the way. Room was clean. Great water pressure in the shower with hot water. Beds and pillows were firm, but comfortable. No English speaking channels on the TV. room cleaned daily with re supply's of water. Simple tasty breakfast for 45 pesos.

8/10 Good

Sara, California

Liked: Cleanliness, staff & service

Nice hotel close to the Zocalo .

This hotel was soothing after a busy day.But they need to work on their WIFI and TVreception. The staff was very friendly.

4/10 Poor

Kam, Australia

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Needs a lot of work

Decent location in Puebla however the hotel is in desperate need of renovation. Everything in the room is very, very old. The toilet did not work when we got there and although the staff were quick to replace a broken part, it then took 20-30mins to be able to flush again everytime you used it, so still wasn't in great working condition. The place is kept clean but everything does feel as though it will fall apart when you touch it. Perhaps ok as a one night stop over.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Stay somewhere esle

Do not stay on the first floor...the staff talks all day and ALL night and their voices can be heard in your room. Very annoying.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

8/10 Good

keith, Kalaheo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

I would book Again and again. Aloha Keith

8/10 Good

Jeff, MN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, good location

Stayed for 6 nights. Hotel was clean and courtyard was beautiful. The staff were very friendlyand accomodating, but none spoke any English, so you may need to know some Spanish or have someone to interpret for you. Hotel is within a short walking distance to the centro.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

got screwed

Be very careful about making a reservation unless you are absolutely positive that it is where you want to stay. I made a reservation and one day later realized it was too soon and they took $70 of mine. I will never stay in that hotel

4/10 Poor

MQ, Victoria, BC

Disliked: Staff & service, property conditions & facilities

Faded beauty in Puebla.

Beautiful courtyard and layout but terrible front desk staff who took forever to find out Expedia booking and seemed to have been on the job for one day. Walls paper thin so we heard people next door. Room = dark and cramped.

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