Regis Hotel & Spa

3.5 star property
Family-friendly hotel with a full-service spa and a sauna
VIP Access

Choose dates to view prices

Photo gallery for Regis Hotel & Spa

Traditional building with a central entrance and well-maintained garden.
Stroll through a lush garden, surrounded by tropical plants and trees, along a paved stone path.
Experience soothing massages in this serene space, featuring a massage table and a cabinet stocked with essentials.
Cozy retreat with a large bed, wooden headboard, and matching bench, set against a classic backdrop of a tiled floor and two windows.
Set amidst lush greenery, this charming structure offers a serene escape.

Popular amenities

  • Bar
  • Pet friendly
  • Room service

Explore the area

Map
3a avenida 3-47 zona 2, Panajachel, Solola
  • Casa Cakchiquel Arts Center
    ‪2 min walk‬
  • Church of Saint Francis
    ‪10 min walk‬
  • Panajachel Municipal Market
    ‪10 min walk‬
  • Quetzaltenango (AAZ-Los Altos)
    ‪76 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Standard Double Room, 2 Double Beds

9.2 out of 10
Wonderful
(14 reviews)
  • 330 sq ft
  • Sleeps 2
  • 2 Double Beds

Triple Room

8.8 out of 10
Excellent
(6 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds and 1 Twin Bed

About the neighborhood

Panajachel

Regis Hotel & Spa places you next to Casa Cakchiquel Arts Center and within a 5-minute walk of La Galeria. This 3.5-star hotel has 24 guestrooms and offers conveniences like a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Casa Cakchiquel Arts Center - 2 min walk - 0.1 miles
  • La Galeria - 5 min walk - 0.3 miles
  • Lake Atitlán - 8 min walk - 0.5 miles
  • Church of Saint Francis - 10 min walk - 0.6 miles
  • Panajachel Municipal Market - 10 min walk - 0.6 miles

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 112 min drive

Restaurants

  • ‪The Little Spoon - ‬3 min walk
  • ‪Pollo Campero Panajachel - ‬4 min walk
  • ‪Atlantis - ‬4 min walk
  • ‪Circus Bar - ‬5 min walk
  • ‪Guajimbos - ‬1 min walk

About this property

Regis Hotel & Spa

Family-friendly hotel with a full-service spa and a sauna
A full-service spa, a sauna, and free WiFi in public areas are featured at Regis Hotel & Spa. If you plan to drive, free parking is available. The front desk has multilingual staff that can help with luggage storage, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs hotel include free newspapers, a fireplace in the lobby, and a water dispenser.
Guests can expect free WiFi and 24-inch TVs with cable channels. Beds sport premium bedding and bathrooms offer free toiletries. Other amenities include patios, private yards, and desks.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Regis has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna. The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. There are hot springs open between 9:00 AM and 9:00 PM.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 to 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Hot spring
  • Playground
  • Sauna

Family friendly

  • In-room babysitting (surcharge)
  • Playground

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a lake

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot spring
  • Hot springs open from 9:00 AM - 9:00 PM
  • Hot springs water temperature - 90 ºF
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator

More

  • 1 floor
  • 3 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws available
  • Built in 1934
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Individual decor
  • Iron/ironing board on request
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 6:30 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for USD 25 per pet, per night
  • Dogs and cats only
  • 1 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 8 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 35 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 5 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 20 per person
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Hot springs access available from 9:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

Hotel Regis
Regis Hotel Panajachel
Regis Panajachel
Regis Hotel Spa
Regis Hotel Spa
Regis Hotel & Spa Hotel
Regis Hotel & Spa Panajachel
Regis Hotel & Spa Hotel Panajachel

Frequently asked questions

Is a free cancellation option available at Regis Hotel & Spa?

Regis Hotel & Spa provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Regis Hotel & Spa?

As of Jul 29, 2025, prices found for a 1-night stay for 2 adults at Regis Hotel & Spa on Aug 6, 2025 start from $63.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Regis Hotel & Spa?

This hotel is located in Panajachel, just steps from Casa Cakchiquel Arts Center and La Galeria, and within a short walk of Lake Atitlán. You'll also find Church of Saint Francis and Panajachel Municipal Market less than a mile away.

Will I be able to park at Regis Hotel & Spa?

Yes, self parking is offered for free at the hotel. Bicycle parking is also available for guests.

Is there a spa at Regis Hotel & Spa?

Regis is the hotel's spa and services include hot stone massages, Swedish massages, aromatherapy, and reflexology.

Does Regis Hotel & Spa feature a casino?

No, Regis Hotel & Spa doesn't have a casino.

Is there an indoor pool at Regis Hotel & Spa?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Regis Hotel & Spa?

This lakeside hotel offers many amenities for couples such as a bar and a restaurant with some guestrooms featuring in-room massages.

Does Regis Hotel & Spa have a hot tub?

No, but this hotel does have a hot spring.

Does Regis Hotel & Spa have a restaurant that serves breakfast?

Yes, Regis Hotel & Spa serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Regis Hotel & Spa allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Regis Hotel & Spa for a fee of USD 25 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Regis Hotel & Spa?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Regis Hotel & Spa?

The closest major airport to Regis Hotel & Spa is Quetzaltenango (AAZ-Los Altos), which is about 24.7 mi away.

Are there rooms with balconies at Regis Hotel & Spa?

Yes, every guestroom at Regis Hotel & Spa comes with a patio.

Regis Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 356 out of 634 reviews
Rating 8 - Good. 194 out of 634 reviews
Rating 6 - Okay. 57 out of 634 reviews
Rating 4 - Poor. 14 out of 634 reviews
Rating 2 - Terrible. 13 out of 634 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
This is a place to relax and connect with nature
Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Liked: Staff & service, amenities, property conditions & facilities
I had a wonderful stay here. Great gardens, views, staff, all around awesome experience. I’ll definitely be coming back
Stayed 2 nights in Apr 2025

10/10 Excellent

Angel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Room was spacious and clean.
Stayed 1 night in Apr 2025

10/10 Excellent

JUAN, GUATEMALA

Stayed 1 night in Mar 2025

8/10 Good

Micah, agoura hills

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location. Good parking. Bed is comfortable. Bathroom could use a remodel.
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Karlita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Excellent service. Everything was wonderful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place , close to everything and hot springs was very enjoyable. Very clean rooms
Stayed 1 night in Feb 2025

8/10 Good

Evelyn

Traveled with family
Liked: Amenities, property conditions & facilities
A nice little oasis in a bustling town.
Stayed 3 nights in Jan 2025

10/10 Excellent

jim, Oakland

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We have stayed here on 2 different trips several years apart. The hotel is very clean and the staff is very nice. The rooms could really use some updating but I would stay again if I return to Panajachel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice In Panajachel!

Excellent stay at this hotel, right off the busy strip. Super friendly staff, and clean and comfortable room. Hope to return someday. Very good breakfast as well
Stayed 5 nights in Jan 2025

10/10 Excellent

Luz

Stayed 1 night in Jan 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and great staff. Beautiful, clean, spacious room and bathroom. Shower was gorgeous tile.
Stayed 1 night in Jan 2025

10/10 Excellent

Vitor M M DA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Nery J Cano

Traveled with partner
Liked: Cleanliness, staff & service
The property on the outside was beautiful but the inside was a bit disappointing. The t.v. reception had alot of static. It's pretty close to the street so the fumes from the vehicles seeps into the room;also, it is very noisy and the curtains let in alot of light making it challenging to sleep. It's a great place if you plan on staying out most of the day.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice small hotel right off the main street. At first it seemed that the location was too busy, but the hotel has a beautiful backyard/garden which makes you forget that you're right in the center. Excellent service! The small harbor (with lanchas servicing the small towns around the lake) just a few minutes walk from the hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Gloria, Whittier

Stayed 2 nights in Nov 2024

8/10 Good

Dale, PINE VALLEY

Traveled with partner
Liked: Cleanliness, staff & service, amenities
A great retreat right in Pana. We liked it for its location. Room was just OK. Grounds were really nice. Thermal baths were a nice surprise.
Stayed 2 nights in Dec 2024

6/10 Okay

Jamie

Traveled with family and small children
Liked: Staff & service
The rooms are older, which is fine, but they were somewhat dirty and damaged. The beds were extremely worn out. The staff is very friendly. There are no services for food or drink most of the day; even asking for a cup of hot water outside of dinner or breakfast is a very hard task. There is no lunch on the weekends, even though their information says there is. It is in a great location, with lots of shops and restaurants around. It is also quiet on the property even though it's a busy area. There are not a ton of good options in the area, so this is a decent choice based on all the other hotels and prices compared.
Stayed 3 nights in Nov 2024

10/10 Excellent

Maria Elena

Stayed 2 nights in Nov 2024

8/10 Good

Lawrence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, convenient place but not very bright.

I love the location, convenience and atmosphere - quiet, beautiful garden setting with spa setting in back. Only draw back is the room was not well-lit. Overhead lights, designed for two bulbs, only had one. We asked for another bulb, maintenance was sent. At first he said he did not have the "tools" to replace bulb. DUH. We showed him they covers come off by hand turning a small know. He then said he did not have authorization to add a second bulb. Seemed a little petty to scrimp on the bulb and electricity. Charge me an extra dollar a night so I can see in the dark corners of the room.
Stayed 1 night in Nov 2024