2/10 Terrible
Todd G.
28 jul. 2025
No le gustó: Limpieza
FILTHY HOUSE! UNSANITARY. DISGUSTING.Extremely disappointed..we’ve never left a bad review before…several attempts to resolve this privately were ignored.Even with their very late check-in time of 5pm, the house clearly hadn’t been cleaned. Everything messy/dirty and in disarray. Dust, dirt, dog hair, crumbs, human hair and grime in the bathroom, trash unemptied, still-wet spilled milk on a table, random trash everywhere—used Kleenex, used floss stick, food wrappers, pizza box, someone’s pipe, old shoes. TV soundbar was dislodged, fridge way too warm, freezer would not freeze, no paper towels or dishwasher tablets. Outdoor areas equally neglected: broken screen door “repaired” with scotch tape,. The master bed had hard, sticky clumps under a pillow. Mop, vacuum and cleaning spray left out as if for us to clean up, which is what we ultimately had to do.On the second day, our daughter woke with a bug stuck to her scalp…later found dead bugs in the bathroom...that was when we left—2 days early.VRBO pictures are very misleading..they show 3 bed setups (king, queen, bunk), but there’s no queen. More to say but limited to 1500 characters! We reported everything immediately, received a small refund (less than one night), and were told to call “customer service”..never responded after multiple attempts. The management guy told us, “just write a bad review.”Owners: we tried to resolve this privately! Your home was not clean, not as pictured...lack of support was unacceptable.
Todd G.
Se hospedó 4 noches en julio de 2025